diff --git a/communication/index.md b/communication/index.md
index 076e31cb..a5182e47 100644
--- a/communication/index.md
+++ b/communication/index.md
@@ -6,6 +6,7 @@ These sections describe our external marketing, communications, and outreach str
 overview
 strategy
 blog
+testimonials
 social
 mailinglist
 design
diff --git a/communication/testimonials.md b/communication/testimonials.md
new file mode 100644
index 00000000..5a27a1a2
--- /dev/null
+++ b/communication/testimonials.md
@@ -0,0 +1,7 @@
+# Testimonials
+
+We collect testimonials from communities so that we can champion our collaborations with them in our various channels, e.g. blog posts, presentations and talks.
+
+This is collected via email at [partnerships@2i2c.org](mailto:partnerships@2i2c.org) and will automatically generate a FreshDesk ticket. 
+
+Once the testimonial is received, please store them for future use in our *[2i2c Team Drive > Communication and Outreach > Testimonials](https://drive.google.com/drive/folders/19m4Gr40A1vR-f3qDy9fClqumQRp5zqcK?usp=drive_link)* folder, along with the date received and the FreshDesk ticket number.