diff --git a/docs/adguard-browser-extension/solving-problems/logs.md b/docs/adguard-browser-extension/solving-problems/logs.md index c80b0395790..f077af171e8 100644 --- a/docs/adguard-browser-extension/solving-problems/logs.md +++ b/docs/adguard-browser-extension/solving-problems/logs.md @@ -47,7 +47,11 @@ sidebar_position: 1 ## Sending logs -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/browser-extension.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +::: Now that you have collected the logs, please follow these steps to submit them to our development team: diff --git a/docs/adguard-for-android/solving-problems/log.md b/docs/adguard-for-android/solving-problems/log.md index e73d247e4d9..dbfe4fa499c 100644 --- a/docs/adguard-for-android/solving-problems/log.md +++ b/docs/adguard-for-android/solving-problems/log.md @@ -11,7 +11,11 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro In this article, we'll guide you through the process of collecting debug logs, an essential troubleshooting step for solving complex issues that may potentially arise. Debug logs provide detailed insight into the inner workings of AdGuard for Android. If the AdGuard support team asks you to provide debug logs, simply follow these instructions. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +::: ### Collecting debug log diff --git a/docs/adguard-for-android/solving-problems/logcat.md b/docs/adguard-for-android/solving-problems/logcat.md index 75726c3686a..3794033db6a 100644 --- a/docs/adguard-for-android/solving-problems/logcat.md +++ b/docs/adguard-for-android/solving-problems/logcat.md @@ -11,6 +11,12 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro Sometimes a regular log may not be sufficient to identify the origin of the problem. In such cases a system log is needed. Below are instructions on how to collect and get it: via Developer options and Logcat. +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +::: + ## Capture a bug report from a device To get a bug report directly from your device, do the following: diff --git a/docs/adguard-for-safari/solving-problems/logs.md b/docs/adguard-for-safari/solving-problems/logs.md index 93ef36e75f8..37a332c902b 100644 --- a/docs/adguard-for-safari/solving-problems/logs.md +++ b/docs/adguard-for-safari/solving-problems/logs.md @@ -19,7 +19,11 @@ To analyze and diagnose various problems that may occur with AdGuard for Safari, Now you can send this file to support@adguard.com or attach it to your bug report on GitHub. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/safari.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/safari.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +::: 1. Open the [AdGuard for Safari GitHub repo](https://github.com/AdguardTeam/AdGuardForSafari/issues) and click *New issue*. 2. Send the log file to devteam@adguard.com. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title). diff --git a/docs/adguard-for-windows/solving-problems/adguard-logs.md b/docs/adguard-for-windows/solving-problems/adguard-logs.md index 784a03bcb96..af4dbc7b453 100644 --- a/docs/adguard-for-windows/solving-problems/adguard-logs.md +++ b/docs/adguard-for-windows/solving-problems/adguard-logs.md @@ -11,7 +11,11 @@ This article covers AdGuard for Windows, a multifunctional ad blocker that prote To analyze and diagnose different problems that may potentially arise, the AdGuard support service might need AdGuard log files. These files contain records about errors and other events that occurr with the software. Below is the brief instruction describing the way to get the log files and send them to the support service if necessary. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +::: ### Debug logs {#debug-logs} diff --git a/docs/adguard-for-windows/solving-problems/system-logs.md b/docs/adguard-for-windows/solving-problems/system-logs.md index fab116f95fe..07897ff1032 100644 --- a/docs/adguard-for-windows/solving-problems/system-logs.md +++ b/docs/adguard-for-windows/solving-problems/system-logs.md @@ -36,3 +36,9 @@ To analyze and diagnose different problems that may potentially arise, the AdGua - Choose a destination folder, enter the name, click *Save*. Select *Display information for the following languages*. You need to tick the box next to *English*. Click *OK*. Please send the two files that you've recently saved to **support@adguard.com**. + +:::note + +AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. + +:::