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Merge pull request #510 from AdguardTeam/agm-2089-privacy-policy-in-kb
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[AGM-2089] Added the Privacy Policy link to the Knowledge Base
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DashaBu authored Jun 20, 2024
2 parents 3613059 + 74d1b9f commit e96e852
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2 changes: 2 additions & 0 deletions docs/adguard-browser-extension/solving-problems/logs.md
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## Sending logs

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.
Now that you have collected the logs, please follow these steps to submit them to our development team:

1. Report the bug on [GitHub](https://github.com/AdguardTeam/AdguardBrowserExtension/issues/new/choose).
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2 changes: 2 additions & 0 deletions docs/adguard-for-android/solving-problems/log.md
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Expand Up @@ -11,6 +11,8 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro

In this article, we'll guide you through the process of collecting debug logs, an essential troubleshooting step for solving complex issues that may potentially arise. Debug logs provide detailed insight into the inner workings of AdGuard for Android. If the AdGuard support team asks you to provide debug logs, simply follow these instructions.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.
### Collecting debug log

To collect **debug** log and send it to us you need to perform following steps:
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4 changes: 3 additions & 1 deletion docs/adguard-for-safari/solving-problems/logs.md
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Expand Up @@ -17,7 +17,9 @@ To analyze and diagnose various problems that may occur with AdGuard for Safari,
2. Scroll down and click *Export logs*.
3. Choose a location to save the .zip file and click *Save*.

Now you can send this file to [email protected] or attach it to your bug report on GitHub:
Now you can send this file to [email protected] or attach it to your bug report on GitHub.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/safari.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.
1. Open the [AdGuard for Safari GitHub repo](https://github.com/AdguardTeam/AdGuardForSafari/issues) and click *New issue*.
2. Send the log file to [email protected]. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title).
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4 changes: 4 additions & 0 deletions docs/adguard-for-windows/solving-problems/adguard-logs.md
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Expand Up @@ -11,6 +11,10 @@ This article covers AdGuard for Windows, a multifunctional ad blocker that prote

To analyze and diagnose different problems that may potentially arise, the AdGuard support service might need AdGuard log files. These files contain records about errors and other events that occurr with the software. Below is the brief instruction describing the way to get the log files and send them to the support service if necessary.

> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first.
### Debug logs {#debug-logs}

1. Open the AdGuard settings. Go to the *General Settings* section, scroll down to the end of the screen and switch the *Logging Level* to *Debug*.

![Debug logging level *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/solving-problems/adg-logs-1.png)
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