From 9e6a103ba0775cdaefdf364088d6660e178524d3 Mon Sep 17 00:00:00 2001 From: Dasha_Bugayova Date: Wed, 19 Jun 2024 16:47:20 +0800 Subject: [PATCH 1/2] [AGM-2089] Added the Privacy Policy link to the Knowledge Base --- docs/adguard-browser-extension/solving-problems/logs.md | 2 ++ docs/adguard-for-android/solving-problems/log.md | 2 ++ docs/adguard-for-safari/solving-problems/logs.md | 4 +++- docs/adguard-for-windows/solving-problems/adguard-logs.md | 4 ++++ 4 files changed, 11 insertions(+), 1 deletion(-) diff --git a/docs/adguard-browser-extension/solving-problems/logs.md b/docs/adguard-browser-extension/solving-problems/logs.md index 12df86ba342..a49acda4618 100644 --- a/docs/adguard-browser-extension/solving-problems/logs.md +++ b/docs/adguard-browser-extension/solving-problems/logs.md @@ -47,6 +47,8 @@ sidebar_position: 1 ## Sending logs +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. + Now that you have collected the logs, please follow these steps to submit them to our development team: 1. Report the bug on [GitHub](https://github.com/AdguardTeam/AdguardBrowserExtension/issues/new/choose). diff --git a/docs/adguard-for-android/solving-problems/log.md b/docs/adguard-for-android/solving-problems/log.md index 4beb060fe05..209a86432d0 100644 --- a/docs/adguard-for-android/solving-problems/log.md +++ b/docs/adguard-for-android/solving-problems/log.md @@ -11,6 +11,8 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro In this article, we'll guide you through the process of collecting debug logs, an essential troubleshooting step for solving complex issues that may potentially arise. Debug logs provide detailed insight into the inner workings of AdGuard for Android. If the AdGuard support team asks you to provide debug logs, simply follow these instructions. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. + ### Collecting debug log To collect **debug** log and send it to us you need to perform following steps: diff --git a/docs/adguard-for-safari/solving-problems/logs.md b/docs/adguard-for-safari/solving-problems/logs.md index f6e4b7c0896..a481d3d0c27 100644 --- a/docs/adguard-for-safari/solving-problems/logs.md +++ b/docs/adguard-for-safari/solving-problems/logs.md @@ -17,7 +17,9 @@ To analyze and diagnose various problems that may occur with AdGuard for Safari, 2. Scroll down and click *Export logs*. 3. Choose a location to save the .zip file and click *Save*. -Now you can send this file to support@adguard.com or attach it to your bug report on GitHub: +Now you can send this file to support@adguard.com or attach it to your bug report on GitHub. + +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/safari.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. 1. Open the [AdGuard for Safari GitHub repo](https://github.com/AdguardTeam/AdGuardForSafari/issues) and click *New issue*. 2. Send the log file to devteam@adguard.com. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title). diff --git a/docs/adguard-for-windows/solving-problems/adguard-logs.md b/docs/adguard-for-windows/solving-problems/adguard-logs.md index 6fdc23903fc..c2a306a5dd0 100644 --- a/docs/adguard-for-windows/solving-problems/adguard-logs.md +++ b/docs/adguard-for-windows/solving-problems/adguard-logs.md @@ -11,6 +11,10 @@ This article covers AdGuard for Windows, a multifunctional ad blocker that prote To analyze and diagnose different problems that may potentially arise, the AdGuard support service might need AdGuard log files. These files contain records about errors and other events that occurr with the software. Below is the brief instruction describing the way to get the log files and send them to the support service if necessary. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. + +### Debug logs {#debug-logs} + 1. Open the AdGuard settings. Go to the *General Settings* section, scroll down to the end of the screen and switch the *Logging Level* to *Debug*. ![Debug logging level *border](https://cdn.adtidy.org/content/kb/ad_blocker/windows/solving-problems/adg-logs-1.png) From 74d1b9fb5149fe4cfe1ab586d8d21d460f9d55cf Mon Sep 17 00:00:00 2001 From: Dasha_Bugayova Date: Thu, 20 Jun 2024 21:24:22 +0800 Subject: [PATCH 2/2] fixed --- docs/adguard-browser-extension/solving-problems/logs.md | 2 +- docs/adguard-for-android/solving-problems/log.md | 2 +- docs/adguard-for-safari/solving-problems/logs.md | 2 +- docs/adguard-for-windows/solving-problems/adguard-logs.md | 2 +- 4 files changed, 4 insertions(+), 4 deletions(-) diff --git a/docs/adguard-browser-extension/solving-problems/logs.md b/docs/adguard-browser-extension/solving-problems/logs.md index a49acda4618..c80b0395790 100644 --- a/docs/adguard-browser-extension/solving-problems/logs.md +++ b/docs/adguard-browser-extension/solving-problems/logs.md @@ -47,7 +47,7 @@ sidebar_position: 1 ## Sending logs -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/browser-extension.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. Now that you have collected the logs, please follow these steps to submit them to our development team: diff --git a/docs/adguard-for-android/solving-problems/log.md b/docs/adguard-for-android/solving-problems/log.md index 209a86432d0..e73d247e4d9 100644 --- a/docs/adguard-for-android/solving-problems/log.md +++ b/docs/adguard-for-android/solving-problems/log.md @@ -11,7 +11,7 @@ This article is about AdGuard for Android, a multifunctional ad blocker that pro In this article, we'll guide you through the process of collecting debug logs, an essential troubleshooting step for solving complex issues that may potentially arise. Debug logs provide detailed insight into the inner workings of AdGuard for Android. If the AdGuard support team asks you to provide debug logs, simply follow these instructions. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/android.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. ### Collecting debug log diff --git a/docs/adguard-for-safari/solving-problems/logs.md b/docs/adguard-for-safari/solving-problems/logs.md index a481d3d0c27..5bf33845a24 100644 --- a/docs/adguard-for-safari/solving-problems/logs.md +++ b/docs/adguard-for-safari/solving-problems/logs.md @@ -19,7 +19,7 @@ To analyze and diagnose various problems that may occur with AdGuard for Safari, Now you can send this file to support@adguard.com or attach it to your bug report on GitHub. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/safari.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/safari.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. 1. Open the [AdGuard for Safari GitHub repo](https://github.com/AdguardTeam/AdGuardForSafari/issues) and click *New issue*. 2. Send the log file to devteam@adguard.com. Include the time of the bug and attach a link to your issue or its number (it appears as #number next to the title). diff --git a/docs/adguard-for-windows/solving-problems/adguard-logs.md b/docs/adguard-for-windows/solving-problems/adguard-logs.md index c2a306a5dd0..784a03bcb96 100644 --- a/docs/adguard-for-windows/solving-problems/adguard-logs.md +++ b/docs/adguard-for-windows/solving-problems/adguard-logs.md @@ -11,7 +11,7 @@ This article covers AdGuard for Windows, a multifunctional ad blocker that prote To analyze and diagnose different problems that may potentially arise, the AdGuard support service might need AdGuard log files. These files contain records about errors and other events that occurr with the software. Below is the brief instruction describing the way to get the log files and send them to the support service if necessary. -> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html), and we do not collect private information about users. Before sending your logs to the support team, please be sure to review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend you to delete it first. +> AdGuard is committed to protecting your privacy. We strictly follow our [Privacy Policy](https://adguard.com/en/privacy/windows.html) and do not collect any private information about users. Before sending your logs to the support team, please review the file as it may contain additional information that you don’t want to share. If it contains such personal information, we recommend that you delete it first. ### Debug logs {#debug-logs}