Cannot add air conditioners Haier to HA. Authentication error. On mobile app it works. Same e-mail / password.

[Mira141]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
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Screenshots
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Environment (please complete the following information):

• Home Assistant Version: [e.g. 2023.6.1]
• hOn Integration Version [e.g. 0.8.1, can be found in HACS or device log]
• pyhOn Version [e.g. 0.13.1, can be found in device log]

Additional context
Add any other context about the problem here.

Home Assistant Logs
Check System -> Logs if you can find any logs related to this integration and post it here.

Device Log
Post your device info here (if available)

1. Enable the "Show Device Info" button
   This button can be found in the diagnostic section of your device or in the entity overview if "show disabled entities" is enabled.
2. Press the button to create a notification
3. Open home assistant notifications and copy the message (Crtl+A, Ctrl+C)

Data Archive
For further analysis, please add your appliance data archive here (if available)
Navigate to Settings -> Device & Services -> Haier hOn -> your device and press the Create Data Archive button.
Then open notifications to download the data zip archive.
To attach the file:

• GitHub Web: Use the "Attach files by dragging & dropping, selecting or pasting them." function
• GitHub Mobile: Upload the zip archive as image

[Mira141]

Logger: pyhon.connection.auth
Zdroj: custom_components/hon/init.py:34
integrace: Haier hOn (dokumentace, problémy)
První výskyt: 10:01:37 (1 výskyty)
Naposledy logováno: 10:01:37
hOn Authentication Error 1 200 - https://account2.hon-smarthome.com/hOnRedirect?startURL=/setup/secur/RemoteAccessAuthorizationPage.apexp?source%3DCAAAAZJWjGmwMDAwMDAwMDAwMDAwMDAwAAAA-nhqMztwYjpzv-QmV6dLRYGX7T91-ubdUe0c0ZpPNQo4CqFADi0wGV5guewOY8aJQOmOIQqWF9LhkwL36mlrBQeEpdi3381wfTBQsuVPwuAm6y463ap2yR-4XgQLVkCIoG6PteemKstpJ--ScmBw78nrvtc7ZBUgtqXqZSB8JFzaM8CCrUZwjgdVcrYEIKhIiNOi0fk6lT5mIfdCItCmZ3vwb9iCoeYH24MCC5Hufc3e4D_9CTrGPKOOKnmeYu4j-IiU4MIyxA8TQ97T5kzXA4Uj8dC5mN_gI_0KMqaG-RBehdV4Qptc50Ir-m7vhgDWzYIHfARc5Xs7RJE7Yi_SDtE58vJzhzaC9_FW81853iWLZczogBj7nqpQjxYvq_zCti6WgC4eRs2ZZcJ1h-GTMl-PmLzacJaC2RmD8Qyk9zmHY_N-baqEldgb2tDn_fZktzQNYL_n82yd8i42vduWjkNClDsUtvQ0BUw63sRQA0dydlKm4OXgH9-YS-QhRdA-jFOD6fYXRzL_nIDO3OR_qT4ZPFFphRXX25Algv6gJBkbZ4HQPjfdp1vNsSOf3YMFoTeD1JsS69Dq32mTLwn5XvWCWjt4psUo4ZTSrPaDz6vy8PmdSGqJOu02Jd1D91h8aqCbP1fiLH7IykZ_LaKikxD-8BJh302WeJYlZniuiM-AURPY-3Oj176i5YkDFB3ePmyUmKju62sfZLf9aKo0auVSQl_OBAB05MjhlrvgzMozUWPUZreiVIp-2ntUN8khPQ%253D%253D%26display%3Dtouch 2 200 - https://account2.hon-smarthome.com/s/login/NewhOnLogin?display=touch/&ec=302&startURL=//setup/secur/RemoteAccessAuthorizationPage.apexp?source%3DCAAAAZJWjGmwMDAwMDAwMDAwMDAwMDAwAAAA-nhqMztwYjpzv-QmV6dLRYGX7T91-ubdUe0c0ZpPNQo4CqFADi0wGV5guewOY8aJQOmOIQqWF9LhkwL36mlrBQeEpdi3381wfTBQsuVPwuAm6y463ap2yR-4XgQLVkCIoG6PteemKstpJ--ScmBw78nrvtc7ZBUgtqXqZSB8JFzaM8CCrUZwjgdVcrYEIKhIiNOi0fk6lT5mIfdCItCmZ3vwb9iCoeYH24MCC5Hufc3e4D_9CTrGPKOOKnmeYu4j-IiU4MIyxA8TQ97T5kzXA4Uj8dC5mN_gI_0KMqaG-RBehdV4Qptc50Ir-m7vhgDWzYIHfARc5Xs7RJE7Yi_SDtE58vJzhzaC9_FW81853iWLZczogBj7nqpQjxYvq_zCti6WgC4eRs2ZZcJ1h-GTMl-PmLzacJaC2RmD8Qyk9zmHY_N-baqEldgb2tDn_fZktzQNYL_n82yd8i42vduWjkNClDsUtvQ0BUw63sRQA0dydlKm4OXgH9-YS-QhRdA-jFOD6fYXRzL_nIDO3OR_qT4ZPFFphRXX25Algv6gJBkbZ4HQPjfdp1vNsSOf3YMFoTeD1JsS69Dq32mTLwn5XvWCWjt4psUo4ZTSrPaDz6vy8PmdSGqJOu02Jd1D91h8aqCbP1fiLH7IykZ_LaKikxD-8BJh302WeJYlZniuiM-AURPY-3Oj176i5YkDFB3ePmyUmKju62sfZLf9aKo0auVSQl_OBAB05MjhlrvgzMozUWPUZreiVIp-2ntUN8khPQ%3D%3D 3 200 - https://account2.hon-smarthome.com/s/login/NewhOnLogin?display=touch/&ec=302&startURL=//setup/secur/RemoteAccessAuthorizationPage.apexp?source%3DCAAAAZJWjGmwMDAwMDAwMDAwMDAwMDAwAAAA-nhqMztwYjpzv-QmV6dLRYGX7T91-ubdUe0c0ZpPNQo4CqFADi0wGV5guewOY8aJQOmOIQqWF9LhkwL36mlrBQeEpdi3381wfTBQsuVPwuAm6y463ap2yR-4XgQLVkCIoG6PteemKstpJ--ScmBw78nrvtc7ZBUgtqXqZSB8JFzaM8CCrUZwjgdVcrYEIKhIiNOi0fk6lT5mIfdCItCmZ3vwb9iCoeYH24MCC5Hufc3e4D_9CTrGPKOOKnmeYu4j-IiU4MIyxA8TQ97T5kzXA4Uj8dC5mN_gI_0KMqaG-RBehdV4Qptc50Ir-m7vhgDWzYIHfARc5Xs7RJE7Yi_SDtE58vJzhzaC9_FW81853iWLZczogBj7nqpQjxYvq_zCti6WgC4eRs2ZZcJ1h-GTMl-PmLzacJaC2RmD8Qyk9zmHY_N-baqEldgb2tDn_fZktzQNYL_n82yd8i42vduWjkNClDsUtvQ0BUw63sRQA0dydlKm4OXgH9-YS-QhRdA-jFOD6fYXRzL_nIDO3OR_qT4ZPFFphRXX25Algv6gJBkbZ4HQPjfdp1vNsSOf3YMFoTeD1JsS69Dq32mTLwn5XvWCWjt4psUo4ZTSrPaDz6vy8PmdSGqJOu02Jd1D91h8aqCbP1fiLH7IykZ_LaKikxD-8BJh302WeJYlZniuiM-AURPY-3Oj176i5YkDFB3ePmyUmKju62sfZLf9aKo0auVSQl_OBAB05MjhlrvgzMozUWPUZreiVIp-2ntUN8khPQ%3D%3D 4 200 - https://account2.hon-smarthome.com/s/login/NewhOnLogin?display=touch%2F&ec=302&startURL=%2F%2Fsetup%2Fsecur%2FRemoteAccessAuthorizationPage.apexp%3Fsource%3DCAAAAZJWjGmwMDAwMDAwMDAwMDAwMDAwAAAA-nhqMztwYjpzv-QmV6dLRYGX7T91-ubdUe0c0ZpPNQo4CqFADi0wGV5guewOY8aJQOmOIQqWF9LhkwL36mlrBQeEpdi3381wfTBQsuVPwuAm6y463ap2yR-4XgQLVkCIoG6PteemKstpJ--ScmBw78nrvtc7ZBUgtqXqZSB8JFzaM8CCrUZwjgdVcrYEIKhIiNOi0fk6lT5mIfdCItCmZ3vwb9iCoeYH24MCC5Hufc3e4D_9CTrGPKOOKnmeYu4j-IiU4MIyxA8TQ97T5kzXA4Uj8dC5mN_gI_0KMqaG-RBehdV4Qptc50Ir-m7vhgDWzYIHfARc5Xs7RJE7Yi_SDtE58vJzhzaC9_FW81853iWLZczogBj7nqpQjxYvq_zCti6WgC4eRs2ZZcJ1h-GTMl-PmLzacJaC2RmD8Qyk9zmHY_N-baqEldgb2tDn_fZktzQNYL_n82yd8i42vduWjkNClDsUtvQ0BUw63sRQA0dydlKm4OXgH9-YS-QhRdA-jFOD6fYXRzL_nIDO3OR_qT4ZPFFphRXX25Algv6gJBkbZ4HQPjfdp1vNsSOf3YMFoTeD1JsS69Dq32mTLwn5XvWCWjt4psUo4ZTSrPaDz6vy8PmdSGqJOu02Jd1D91h8aqCbP1fiLH7IykZ_LaKikxD-8BJh302WeJYlZniuiM-AURPY-3Oj176i5YkDFB3ePmyUmKju62sfZLf9aKo0auVSQl_OBAB05MjhlrvgzMozUWPUZreiVIp-2ntUN8khPQ%3D%3D&System=IoT_Mobile_App&RegistrationSubChannel=hOn 5 200 - https://account2.hon-smarthome.com/s/sfsites/aura?r=3&other.LightningLoginCustom.login=1 ERROR - 200 - https://account2.hon-smarthome.com/s/sfsites/aura?r=3&other.LightningLoginCustom.login=1 =============== Response =============== {"actions":[{"id":"79;a","state":"SUCCESS","returnValue":"Your login attempt has failed. Make sure the username and password are correct.","error":[]}],"context":{"mode":"PROD","app":"siteforce:loginApp2","contextPath":"/s/sfsites","pathPrefix":"","fwuid":"eGx3MHlRT1lEMUpQaWVxbGRUM1h0Z2hZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC40LTYuNC41","mlr":1,"coos":1,"loaded":{"APPLICATION@markup://siteforce:loginApp2":"E_kSyMRuvXAk7VGckNalqA"},"globalValueProviders":[{"type":"$Global","values":{"eswConfigDeveloperName":{"writable":true,"defaultValue":""},"isVoiceOver":{"writable":true,"defaultValue":false},"setupAppContextId":{"writable":true,"defaultValue":""},"density":{"writable":true,"defaultValue":""},"srcdoc":{"writable":false,"defaultValue":false},"appContextId":{"writable":true,"defaultValue":""},"dynamicTypeSize":{"writable":true,"defaultValue":""},"appContextDeveloperName":{"writable":true,"defaultValue":""}}}],"enableAccessChecks":true,"apce":1,"dns":"c","lairn":[],"laerc":[],"lav":"61","lgef":["com.salesforce.locker.temporaryGate"],"mna":{"lightning":"interop"},"arse":1,"acaf":1,"services":["markup://lightning:configProvider","markup://force:salesforceScopedModuleResolver","markup://force:ldsEngineCreator","markup://instrumentation:locatorService"]},"perfSummary":{"version":"core","request":6,"actions":{"79;a":{"total":4,"db":2}},"actionsTotal":4,"overhead":0}} ========================================

[bavarianbytes]

I have the same problem. Is the integration working for anybody currently?

[mykola81]

The same for me.
Here is latest entry error log:
Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/config_entries.py", line 635, in __async_setup_with_context result = await component.async_setup_entry(hass, self) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/hon/__init__.py", line 34, in async_setup_entry hon = await Hon( ^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/hon.py", line 77, in create await self.setup() File "/usr/local/lib/python3.12/site-packages/pyhon/hon.py", line 104, in setup appliances = await self.api.load_appliances() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/connection/api.py", line 86, in load_appliances async with self._hon.get(f"{const.API_URL}/commands/v1/appliance") as resp: File "/usr/local/lib/python3.12/contextlib.py", line 210, in __aenter__ return await anext(self.gen) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/connection/handler/base.py", line 64, in get async with self._intercept(*args, **kwargs) as response: File "/usr/local/lib/python3.12/contextlib.py", line 210, in __aenter__ return await anext(self.gen) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/connection/handler/hon.py", line 75, in _intercept kwargs["headers"] = await self._check_headers(kwargs.get("headers", {})) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/connection/handler/hon.py", line 64, in _check_headers await self.auth.authenticate() File "/usr/local/lib/python3.12/site-packages/pyhon/connection/auth.py", line 265, in authenticate if not await self._get_token(url): ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/pyhon/connection/auth.py", line 237, in _get_token await self._error_logger(response) File "/usr/local/lib/python3.12/site-packages/pyhon/connection/auth.py", line 96, in _error_logger raise exceptions.HonAuthenticationError("Can't login") pyhon.exceptions.HonAuthenticationError: Can't login