faq.html

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				<p>This is an ongoing list of frequently asked questions that has been complied in one location to better help everyone. as these are just frequently asked
						questions you may not see the answer to your question. we suggest checking the related page in the documentation for your answer, if you still can’t find
						your answer feel free to ask us directly on our discord server using the <strong>support</strong> link at the top.</p>
		</header>

		<div class = "panel-group" id = "accordion">
				<section>
						<h2 id = "general">General Questions</h2>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion"
														href = "#anidb-ban">I've Been Banned From AniDB?</a>
										</h4>
								</div>
								<div id = "anidb-ban" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>We want to make something very clear, using Shoko <strong>will not</strong> get you <strong>permanently banned</strong> from
														AniDB. Shoko uses the official AniDB api and complies with all rules and guidelines for using it.</p>
												<p>The “banned” message you’re seeing is simply telling you that you’ve been <strong>temporarily</strong> banned for excessive
														connection attempts. AniDB will sometimes temporarily ban a user if it thinks you are attempting to leech data. by making
														excessive connection attempts that’s usually in the range of a couple hundred attempts in a very short period of time, the
														algorithm used by AniDB will come to the conclusion that you are leeching data and temporarily ban you. in reality you’ve
														done nothing wrong and just need to wait out the ban which can last anywhere from 10 minutes to 24 hours depending on the
														severity. also keep in mind that browsing AniDB while Shoko is scraping and downloading data can also increase the chance of
														getting a temporary ban as your creating more connection attempts.</p>
												<p>If you find yourself with a temporary ban, you should not attempt to perform any scraping or updating of AniDB data for at least
														15 minutes just to be sure you don’t get temporarily banned again for what looks like a repeated attempt at data leeching.
														after 15 minutes you can try again and if you are still temporarily banned then you'll need to wait a couple hours. also
														it's import to understand that changing your ip address to circumvent a temporary ban can lead to a permanent ban for
														forceful manipulation.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#update-issue">I've Updated Shoko Server /
														Desktop But Nothings Changed!</a>
										</h4>
								</div>
								<div id = "update-issue" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Shoko does not auto-update, make sure you are installing the new version and not just downloading it. earlier versions of Shoko
														included an auto-update program that was failing for a considerable amount of users causing the update to not apply
														correctly. it was decided that instead of auto-updating Shoko, a prompt would be displayed alerting the user that a new
														version of Shoko is available.</p>
												<p>Simply <a href = "http://Shokoanime.com/downloads/" target = "_blank">download the latest version</a> and install it over the
														current version, your settings, files and collection will not be touched.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#site-stream">Does Shoko Allow Me To
														Stream Anime From Different Sites?</a>
										</h4>
								</div>
								<div id = "site-stream" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>this is something that’s being looked into but at this time Shoko does not support streaming anime from websites like crunchy
														roll.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#collection-stream">Does Shoko Allow Me To
														Stream My Collection?</a></h4>
								</div>
								<div id = "collection-stream" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Yes it does!</p>
												<p>As of <strong>version 3.6</strong>, users can now stream their anime collection to any Shoko supported program. while the
														majority of the work is done for you,there are a few things you'll need to do in order to start streaming. first make sure
														you are using one of the fully support video players which you can check in <strong>settings > video players</strong> and
														make sure ports <strong>8111</strong> and<strong>8112</strong> are forwarded.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#download-anime">Can Shoko Download
														Anime?</a>
										</h4>
								</div>
								<div id = "download-anime" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>No, Shoko <strong>does not</strong> provide a way for the user to download anime anymore.</p>
												<p>While originally supported, this feature was removed to distance the Shoko team from any sort of legal actions for providing a
														method to download anime.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#backup-collection">How Do I Backup My
														Collection?</a>
										</h4>
								</div>
								<div id = "backup-collection" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>While we currently do not offer a solution to backup your database whenever you'd like, we do automatically backup your database
														before updating Shoko to the latest version and depending on your database type, you'll find your backup in one of two
														locations. the exact location for sql server will change depending on what version of sql server you are running.</p>
												<table class = "table table-striped">
														<thead>
														<tr>
																<th>Database Type</th>
																<th>Backup Location</th>
														</tr>
														</thead>
														<tbody>
														<tr>
																<td>SQLITE</td>
																<td>Shoko Server Install Directory\databasebackup</td>
														</tr>
														<tr>
																<td>MYSQL</td>
																<td>Shoko Server Install Directory\databasebackup</td>
														</tr>
														<tr>
																<td>Sql Server</td>
																<td>C:\program Files\microsoft Sql Server\mssql10.mssqlserver\mssql\backup</td>
														</tr>
														</tbody>
												</table>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#build-version">How Can I Tell If I'm
														Using A Stable / Beta / Daily Build?</a>
										</h4>
								</div>
								<div id = "build-version" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>If you are unsure what version of Shoko you are running, in Shoko server / Shoko desktop click the about button to open the about
														Shoko window and take a look at the version number. using the table below, compare your version number to the examples
														provided, if you are still unsure then join us on discord and we'll help you figure it out.</p>
												<table class = "table table-striped">
														<thead>
														<tr>
																<th>Version Example</th>
																<th>Description</th>
														</tr>
														</thead>
														<tbody>
														<tr>
																<td>3.7.0.0</td>
																<td>If the fourth digit is <strong>below 100</strong>, then you are running a stable build.
																</td>
														</tr>
														<tr>
																<td>3.7.0.1001</td>
																<td>If the fourth digit is <strong>above 1000</strong>, then you are running a daily build.
																</td>
														</tr>
														<tr>
																<td>3.7.0.901</td>
																<td>If the fourth digit is <strong>above 900</strong>, then you are running a beta build.
																</td>
														</tr>
														</tbody>
												</table>
										</div>
								</div>
						</div>
				</section>

				<section>
						<h2 id = "server">Shoko Server</h2>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion"
														href = "#server-start">After Fresh Install, Shoko Server Will Not Start!!</a>
										</h4>
								</div>
								<div id = "server-start" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Some users have reported being unable to start Shoko Server after a fresh install, usually the issue is related to user
														permissions in <strong>ProgramData/ShokoServer</strong>and issues with the <strong>urlacl</strong> not being added properly.
														We've created a .BAT file that should resolve these issues, all you need to do is download the file linked below and run it
														once. For those who are hesitant to run the file, simply open it up in notepad to view the contents.</p>
												<p>If you are still having issues after running the .BAT file, please join our Discord server so we can provided additional
														assistance. </p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion"
														href = "#import-error">My Files Are Not Being Imported!</a>
										</h4>
								</div>
								<div id = "import-error" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>There are a number of reasons why you're files are not being imported. first, double-check your import folder settings and make
														sure you’ve selected the correct options that reflects your setup. if everything looks correct and running <strong>run
																import</strong> still fails to properly import your files then what's likely happening is one of two things. the
														files have been imported but the crc32 value does not match any files on AniDB or there were errors during the hashing
														process and Shoko server was unable to get the hash and compare it.</p>
												<p>Using <strong>Shoko desktop</strong>, navigate to <strong>utilities > unrecognized files</strong> and if your files are showing
														up there, you can manually link them to the correct episode. if Shoko server was unable to get the hash, make sure no other
														program is accessing the files in question and try again by clicking <strong>run import</strong>.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#cloud">What Cloud Hosting Providers Are
														Supported?</a>
										</h4>
								</div>
								<div id = "cloud" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>We currently support the following cloud hosts and while we cannot guarantee we'll add your cloud host, if it's not listed below
														you can always request support for it by creating an issue on github.</p>
												<ul>
														<li>Amazon Cloud Drive</li>
														<li>Google Drive</li>
														<li>One Drive</li>
												</ul>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion"
														href = "#mix-providers">Can I Mix & Match Providers?</a>
										</h4>
								</div>
								<div id = "mix-providers" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>At this time, you are <strong>unable to mix and match different providers</strong>.</p>
												<p>Each provider is treated as it's own set which means its not possible to use a drop source from your local provider with a drop
														destination from a cloud provider.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#updated-drop-location">I've Updated My
														Drop Destination But My Files Are Still Being Moved To The Old Location?</a>
										</h4>
								</div>
								<div id = "updated-drop-location" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>While this might seem odd, this is the <strong>intended behavior and is not a bug</strong>.</p>
												<p>If you change your drop destination, only <strong>newly imported series</strong> will use it, any series that already exists in
														your collection will use the old drop destination. this is done to prevent your series files from being scattered in
														multiple places.</p>
												<p>If you want an <strong>existing series</strong> to use the new drop destination, you'll need to delete the series from your
														collection and then re-import the series.</p>
										</div>
								</div>
						</div>
				</section>

				<section>
						<h2 id = "desktop">Shoko Desktop</h2>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#groups">What Are Groups?</a>
										</h4>
								</div>
								<div id = "groups" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Groups allow you to organize and visually stack multiple series, movies, and ova's into one single viewable entry in your
														collection regardless of where and how the files in that group are organized.</p>
												<p>A majority of anime have at least one type of related item such as an ova, movie or sequel. using a group allows the main item
														and it's related items to be grouped together into one listing reducing multiple entries for the same series. if enabled,
														Shoko can do all this automatically for you by pulling all related series information from AniDB and creating groups for any
														anime series and it's related items. you're also able to specify which types of relations you'd like excluded from
														auto-grouping allowing you to further fine-tune your collection.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#community-links">How Does Community
														Linking Work?</a>
										</h4>
								</div>
								<div id = "community-links" class = "panel-collapse collapse">
										<div class = "panel-body">
												<table class = "accordion-table">
														<tr>
																<td>
																		<p>When adding a series and depending on the user's settings, Shoko first checks the web cache for any
																				approved links, if there are approved links they are added. however, if the series does not have any
																				approved links then Shoko will attempt to link by series name, most of the time Shoko can do this
																				but when it’s unable to find an exact match it leaves the link empty. if a user then adds the link
																				themselves and depending on their settings, the link is sent for review and if correct will be
																				approved allowing other users to benefit from this link.</p>
																		<p>a link does not initially link individual episodes but instead tells Shoko where to start the linking on
																				AniDB and the site it’s being linked with. from there it links each episode and special that
																				follows. you’ll see a screen similar to this depending on which community site you’re creating the
																				link for. the series name will auto-populate for you so just click the search button. most of the
																				time you’ll see a box called community recommendation, this means the series already has an approved
																				link, click the use this button to use that link.</p>
																		<p>If there is not a community recommendation that means no one has submitted a link for that series which
																				as explained before and depending on user settings, Shoko will automatically submit that link and if
																				approved, will automatically be used. something to keep in mind, only link a series using an english
																				link. most of these sites are only in english anyways so this shouldn't’t be a problem but you’ll
																				notice in the above example there are links for the series in different languages. while they all go
																				to the same page, click the one with the british flag to use as the link even if english is not your
																				first language. learn more information on community recommendations.</p>
																		<h4>TvDB And Trakt Linking Issues</h4>
																		<p>Even if a series auto-links or the user has added the link, there could still be discrepancies with the
																				link itself due to how AniDB, Trakt and TvDB list their episodes and specials. as they are different
																				sites they might assign episodes and/or specials different numbers which would throw off our
																				auto-linking system. here’s an example of a series with multiple submitted links. Shoko desktop -
																				series info - multiple series links to overcome this, users can add an existing link to a series,
																				however you will need the TvDB id or Trakt slug to add the link. you can get the TvDB id or Trakt
																				slug by clicking the series name and opening the page in your browser. once added you’ll be asked to
																				select the AniDB episode and the TvDB/Trakt episode it corresponds to. because we are adding an
																				existing link, it will only link the episode we select.</p>
																</td>
																<td>
																		<figure class = "figure">
																				<a href = "assets/img/desktop/Shoko-Desktop-Series-Info-Linking-Series.png" data-lity> <img
																						src = "assets/img/desktop/Shoko-Desktop-Series-Info-Linking-Series.png"
																						class = "img-responsive img-thumbnail"
																						alt = "Shoko Desktop - Series Info - Linking Series"/></a>
																				<figcaption class = "figure-caption">Shoko Desktop - Series Info - Linking Series</figcaption>
																		</figure>

																		<figure class = "figure">
																				<a href = "assets/img/desktop/Shoko-Desktop-Series-Info-Multiple-Series-Links.png" data-lity><img
																						src = "assets/img/desktop/Shoko-Desktop-Series-Info-Multiple-Series-Links.png"
																						class = "img-responsive img-thumbnail"
																						alt = "Shoko Desktop - Series Info - Multiple Series Link"/></a>
																				<figcaption class = "figure-caption">Shoko Desktop - Series Info - Multiple Series Link</figcaption>
																		</figure>

																		<figure class = "figure">
																				<a href = "assets/img/desktop/Shoko-Desktop-Series-Info-Adding-Existing-Link.png" data-lity><img
																						src = "assets/img/desktop/Shoko-Desktop-Series-Info-Adding-Existing-Link.png"
																						class = "img-responsive img-thumbnail"
																						alt = "Shoko Desktop - Series Info - Adding Existing Link"/></a>
																				<figcaption class = "figure-caption">Shoko Desktop - Series Info - Adding Existing Link</figcaption>
																		</figure>
																</td>
														</tr>
												</table>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#community-recommendations">What Are
														Community Recommendations?</a>
										</h4>
								</div>
								<div id = "community-recommendations" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>As previously mentioned, Shoko scrapes your files and uses AniDB to compare and download your collection’s data. however while
														AniDB is one of the best information repositories when it comes to anime, it’s doesn’t deal with images or episode
														summaries. to get the missing data, the episode summaries, images, fanart, posters and banners for the series in your
														collection, other sites such as TvDB, TMDb are used. Shoko is capable of automatically linking the series in your collection
														with what it thinks is it’s counterpart on the various community sites. however this is not perfect as Shoko does a simple
														search comparing only the series name leading to wrong incorrect or different versions getting linked together. so if a
														series has a community recommendation link then that means a user like yourself submitted a link, it was approved by an
														admin for others to use and is the correct link for the series in question. some series such as one piece for example will
														have a long list of community recommendations, this does not mean you get to select one but rather there have been multiple
														links submitted and approved for the series to fix discrepancies between AniDB and TvDB allowing your collection to be
														accurate and complete.</p>
												<p>Something to keep in mind while maintaining your collection is that community recommendations do not automatically update on the
														end user. this means that if a link is made after you’ve selected the community recommendation, future links added
														regardless of the link itself will not show up in your collection. to make it consistently checking and automatically
														updating your data would make this a resource intense task and slow any program or plugin using Shoko server. instead if you
														go to the community data section under the utilities tab in Shoko desktop you’ll be able to search your collection and
														display any incorrect links allowing you to manually fix them. for more information on the community data section check out
														the utilities page.</p>
												<p>In addition, those with a linked <a href = "http://myanimelist.net" target = "_blank">My Anime List</a> or <a
														href = "http://Trakt.tv" target = "_blank">Trakt TV</a> account will see links for those series as well and can also submit
														links if there is no default one. However those who do not have a linked account will not see be able to see these links nor
														will they be able to add and submit them.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#incorrect-links">My TvDB / Trakt / My
														Anime List Links Are Missing / Incorrect!</a>
										</h4>
								</div>
								<div id = "incorrect-links" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>As previously mentioned in the <strong>Community Recommendations</strong> question above, every TvDB, Trakt and MyAnimeList link
														is manually added by fellow users, there is no automatic process like there is for AniDB. If the link is missing than we’ve
														never had it submitted before and it will remain missing until someone submits it and it gets approved. If you come across a
														missing link you can update it yourself fixing the problem and will help us and any user that adds that series later on.
														Sometimes an incorrect link gets submitted and approved. If this is the case you can override the provided link with the
														correct link. Doing so will mark the new link as needing approval and if correct, it will replace the previous incorrect
														link fixing the problem for users who add the series later on.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#file-stream">My Files Are Being Streamed
														Instead Of Played Back Locally!</a>
										</h4>
								</div>
								<div id = "file-stream" class = "panel-collapse collapse">
										<div class = "panel-body">
												<table class = "accordion-table">
														<tr>
																<td><p>Shoko will automatically stream your files during playback if the local path for the import folder is
																		incorrect.</p>
																		<p>Navigate to the <strong>Server Tab</strong>, double-click on one of your import folders and add the local
																				path to the folder. The local path is the <strong>path to that folder from the computer desktop is
																						on</strong>. For best results do not used mapped network drives but the actual network path.
																		</p>
																</td>
																<td>
																		<figure class = "figure">
																				<a href = "assets/img/desktop/Shoko-Desktop-Add-Import-Folder.png" data-lity><img
																						src = "assets/img/desktop/Shoko-Desktop-Add-Import-Folder.png"
																						class = "img-responsive img-thumbnail" alt = "Shoko Desktop - Add Import Folder"/></a>
																				<figcaption class = "figure-caption">Shoko Desktop - Add Import Folder</figcaption>
																		</figure>
																</td>
														</tr>
												</table>
										</div>
								</div>
						</div>
				</section>

				<section>
						<h2 id = "plex">Shoko on Plex</h2>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#access-error">I Keep Getting An "401:
														Unauthorized" Error Message</a>
										</h4>
								</div>
								<div id = "access-error" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>There are a number of reason you might be receiving this error message, we've outlined some of the most common reasons below.</p>
												<p><strong>Shoko Server Is Unreachable</strong></p>
												<p>If your accessing Shoko Server over your network or the internet you need to make sure you've opened the ports Shoko Server uses
														which are 8111 and 8112.</p>
												<p><strong>Your Plex Username Has A Space In It</strong></p>
												<p>If your Plex username has a pace in it, you'll not be able to load the channel, instead remove any spaces, reload Plex and try
														again.</p>
										</div>
								</div>
						</div>
				</section>

				<section>
						<h2 id = "anime-buddy">Anime Buddy</h2>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#internet-connect">Can Anime Buddy Connect
														To Shoko Server Over The Internet?</a>
										</h4>
								</div>
								<div id = "internet-connect" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>You bet it can!</p>
												<p>However there are a few things you’ll need to keep in mind when remotely connecting to Shoko Server. First, all metadata and
														images will temporarily download for any series being displayed in Anime Buddy. Download speeds will depend entirely on your
														connections download speed and the upload speed of the connection Shoko Server is using. You can still view your entire
														collection even if it’s associated metadata and images have not been downloaded yet, you’ll just see a placeholder for it
														until it’s been downloaded.</p>
												<p>Our Anime Buddy Setup page covers everything you need to know.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#shoko-error">I'm Getting "Shoko Server
														Not Responding" Related Errors</a>
										</h4>
								</div>
								<div id = "shoko-error" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>When attempting to connect to Shoko Server, you may receive an error message that’s similar to the following:</p>
												<p><strong>Shoko Server is not responding..</strong></p>
												<p>This is a generic error message that is called when Anime Buddy times out when attempting to connect to Shoko Server.</p>
												<p><strong>Here’s are the most likely reasons:</strong></p>
												<ul>
														<li>Check to make sure Shoko Server is running.</li>
														<li> Check to make sure Shoko Server has been configured correctly and the settings in Anime Buddy match.
														</li>
														<li>If every thing’s configured correctly and you’re trying to access Shoko Server on the same machine it’s most likely a
																loopback issue.
														</li>
												</ul>
												<p>In regards to #3, this is a common issue where Windows Store Apps are forbidden from sending network traffic to the local
														machine. You can over-ride this (and get a full explanation) from the following page:</p>
												<p>
														<a href = "http://blogs.msdn.com/b/fiddler/archive/2011/12/10/fiddler-windows-8-apps-enable-loopback-network-isolation-exemption.aspx"
																target = "_blank">Windows 8 Apps - Enable Loopback Network Isolation</a></p>
												<p>Simply install the loopback utility and add Anime Buddy as an exemption and retry connecting to Shoko Server.</p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#ab-playback">How Does Playback Work?</a>
										</h4>
								</div>
								<div id = "ab-playback" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Anime Buddy does not stream your files, instead it downloads a copy of the file and then plays it back. Depending on your
														connection and the filesize, this could take some time. </p>
										</div>
								</div>
						</div>
						<div class = "panel panel-default">
								<div class = "panel-heading">
										<h4 class = "panel-title">
												<a class = "accordion-toggle" data-toggle = "collapse" data-parent = "#accordion" href = "#ab-playback-issues">Why Won't The Episode
														Play? </a>
										</h4>
								</div>
								<div id = "ab-playback-issues" class = "panel-collapse collapse">
										<div class = "panel-body">
												<p>Anime Buddy will load the file using the default Windows video player so make sure it can support the file you are trying to
														playback. If you are running Windows RT, you can only play videos which are supported by Windows Store Apps. At the time of
														writing the Video App only supports playback of AVI and XVID files.</p>
										</div>
								</div>
						</div>
				</section>

				<section class = "github-callout">
						<div class = "callout callout-info" role = "alert">
								<h4>Help Make This Page Better</h4>
								<p>Have an idea to improve this page? is the material incorrect or outdated? don't wait for us to notice it and update it, instead make the update
										yourself so the community can benefit from it.</p>
								<a href = "https://github.com/shokoanime/Shokodocs/blob/master/faq.html" target = "_blank">Frequently Asked Questions On Github</a>
						</div>
				</section>
		</div>
</article>

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