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When opening the application, a white screen with the words "welcome to my voice" appears. No prompt, no additional indication as to what action user should perform to achieve his goals.
is provided.
Impact on the user
There is a risk that the user might feel stranded in front of the blank screen. The absence of proper navigational guidance and information on the next steps makes it’s difficult for the user to easily learn and use the system.
There is a gulf between the user mental model (user wants to interact with images) and the system display.
Help & Documentation, Guidance by proving inducement for a smooth onboarding can help in the learning curve of the user.
Recommendation
User should be shown directly a default tab
The Bienvenu Message can be a modal the first time user connects to the application that can be closed.
An onboarding tutorial in the form of a contextual tooltip can followup ex)Cliquer ici on Add images button can be used as a prompt to help users start their actions.
When the user revisits then the Bienvenu model should not appear and the user should be immersed directly in a task, action or in decision making.
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Screenshot
Finding
When opening the application, a white screen with the words "welcome to my voice" appears. No prompt, no additional indication as to what action user should perform to achieve his goals.
is provided.
Impact on the user
There is a risk that the user might feel stranded in front of the blank screen. The absence of proper navigational guidance and information on the next steps makes it’s difficult for the user to easily learn and use the system.
There is a gulf between the user mental model (user wants to interact with images) and the system display.
Help & Documentation, Guidance by proving inducement for a smooth onboarding can help in the learning curve of the user.
Recommendation
User should be shown directly a default tab
The Bienvenu Message can be a modal the first time user connects to the application that can be closed.
An onboarding tutorial in the form of a contextual tooltip can followup ex)Cliquer ici on Add images button can be used as a prompt to help users start their actions.
When the user revisits then the Bienvenu model should not appear and the user should be immersed directly in a task, action or in decision making.
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