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Multiple characters not showing up correctly #258

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Liebeg opened this issue Jun 8, 2024 · 5 comments
Open

Multiple characters not showing up correctly #258

Liebeg opened this issue Jun 8, 2024 · 5 comments
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bug Something isn't working more info needed More information is required to work on this issue
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@Liebeg
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Liebeg commented Jun 8, 2024

Are you ready to report?

Before reporting a bug, use GitHub's issues filter to see if the bug you've found was already reported. If it has been reported, please indicate said bug also affects you and provide details that add value to the discussion. If the bug hasn't been reported, please continue to fill out this form.

Bug Description
After converting a .docx to .html inside word in loading it in qprompt it has problems with loading multiple chars like ' for example

Steps to Reproduce

  1. Convert a docx to html inside word wich contains ' and -
    2.load it in qprompt

Expected behavior
The characters should show up

Detailed description of display configuration (if applicable)

Screenshots (optional)
image

Device information

  • QPrompt Version:
    image

  • Operating System: win10

Additional context

@Cuperino
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Cuperino commented Jun 8, 2024

This looks like a bug that has to do with text encoding. It might be specific to the language of the source document, specific to Windows or both.

  • What language is Windows displaying?
  • What language does LibreOffice display when you open LibreOffice Writer?
  • Could you please upload a document with characters that would get imported incorrectly?

@Cuperino Cuperino self-assigned this Jun 8, 2024
@Cuperino Cuperino added this to the 1.2 milestone Jun 8, 2024
@Cuperino Cuperino added the bug Something isn't working label Jun 8, 2024
@Cuperino Cuperino added this to QPrompt Jun 8, 2024
@github-project-automation github-project-automation bot moved this to Uncategorized Issues in QPrompt Jun 8, 2024
@Cuperino Cuperino moved this from Uncategorized Issues to Bugs in QPrompt Jun 8, 2024
@Cuperino Cuperino added the more info needed More information is required to work on this issue label Jul 3, 2024
@videosmith
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videosmith commented Sep 11, 2024

I've seen this from several word processing files (pdf the worst).
With all the fonts out there, some may not have equivalent characters/glyphs also.
You could try copy/paste without formatting to see if that works.

@Cuperino
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@videosmith Have you had this issue on Linux?

@Liebeg Could you prepare a list of all the glyphs that have caused this issue for you? (If Videosmith's hypothesis is correct then, there could be endless glyphs with this problem and covering them all is impossible. So it's really a matter of supplying all the glyphs used in the languages users prompt in.

@videosmith
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Yes, seems to be an issue with the source document. Although I get most in Word format, many are exports from whatever app the client uses... Powerpoint, Keynote, Google meetings, PDF files... difficult to pinpoint since I'm not given the source documents. I will attempt to locate an old one and upload.

@Cuperino
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@Liebeg Can you try replicate this issue with the Qt 6 build?

@Cuperino Cuperino modified the milestones: 1.2, 1.3 Sep 29, 2024
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