Find <passwork folder>/app/config/config.ini file and section [ldap].
Passwork uses LDAP to sign in users. When user enters his login and password and click Sign in, Passwork tries to connect (bind) to LDAP using his credentials. If LDAP accepts the request then the user gets signed in.
By default LDAP accepts quite complicated «login» string which is called DN (Distinguished Names). This login string is inconvenient to use as a regular user login. To solve this problem you can use mask field of the config file. Mask is a template for DN with a special token <login> which is replaced with real user login during signin process.
Let's say your domain has a name MyCompany and you probably has a built-in Windows user Administrator. This way to can log in to Windows using account MyCompany\Administrator and its password.
So, set the mask:
mask = "MyCompany\<login>"
Then try to sign up under Administrator (not administrator@mycompany or MyCompany\Administrator — the domain is already specified in the mask)
LDAP DN looks like "uid=login,ou=group,dc=domain" but it's depend on how our LDAP is configured.
Try to use the following mask:
mask = "uid=<login>,ou=users,dc=crowd"
Where users is a name of group with users and crowd is a name of your domain.
When you enable LDAP most of Passwork users will be unable to log in because their logins probably don't match logins from LDAP.
Log in to Passwork under administrator role. Navigate to company settings page. Enable signup and «New users automatically get administrator role».
Then enable LDAP in config file.
And try to sign up under administrator (or any another LDAP login).
If LDAP is properly configured then a new user will be created (with administrator role).
Later you can disable signup and New users automatically get administrator role.