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Toolbox.Cherwell.Tests.ps1
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Toolbox.Cherwell.Tests.ps1
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#Requires -Modules Pester
#Requires -Version 5.1
BeforeDiscovery {
# used by inModuleScope
$testModule = $PSCommandPath.Replace('.Tests.ps1', '.psm1')
$testModuleName = $testModule.Split('\')[-1].TrimEnd('.psm1')
Remove-Module $testModuleName -Force -Verbose:$false -EA Ignore
Import-Module $testModule -Force -Verbose:$false
}
BeforeAll {
$testParams = @{
Environment = 'Stage'
ErrorAction = 'Stop'
}
$testMandatoryFields = @{
ServiceCountryCode = 'BNL'
Service = 'END USER WORKPLACE'
Category = 'Category t.b.d.'
SubCategory = 'Submit Incident'
Priority = '2'
}
$testConfigItems = @(
@{
CIType = 'ConfigServer'
CIStatus = 'Active'
AssetTag = '807584'
AssetType = 'Virtual Server'
AssetStatus = 'New'
IPAddress = '192.168.1.1'
HostName = $env:COMPUTERNAME
Model = 'VmWare Virtual Platform'
Location = $null
}
@{
CIType = 'ConfigSystem'
CIStatus = 'Active'
Description = 'Not so many of these, speeds up the test'
}
)
# should be in BeforeDiscovery https://github.com/pester/Pester/issues/1705
# available in Pester 5.1.0-beta1, for now copying where needed
$testUsers = @(
@{
SamAccountName = 'gijbelsb'
OwnedByTeam = 'BNL INFRA'
CherwellSystemUser = Get-CherwellSystemUserHC @testParams -Filter @{
FieldName = 'SamAccountName'
Operator = 'eq'
FieldValue = 'gijbelsb'
} -PassThru
CherwellCustomer = Get-CherwellCustomerHC @testParams -Filter @{
FieldName = 'SamAccountName'
Operator = 'eq'
FieldValue = 'gijbelsb'
} -PassThru
}
@{
SamAccountName = 'dverhuls'
OwnedByTeam = 'BNL INFRA'
CherwellSystemUser = Get-CherwellSystemUserHC @testParams -Filter @{
FieldName = 'SamAccountName'
Operator = 'eq'
FieldValue = 'dverhuls'
} -PassThru
CherwellCustomer = Get-CherwellCustomerHC @testParams -Filter @{
FieldName = 'SamAccountName'
Operator = 'eq'
FieldValue = 'dverhuls'
} -PassThru
}
)
}
Describe 'ticket details' {
BeforeAll {
$TestTicketNr1 = New-CherwellTicketHC @testParams -KeyValuePair (
@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
ShortDescription = 'Pester automated test'
Description = 'Get-CherwellTicketHC'
Source = 'Event'
} + $testMandatoryFields)
}
Describe 'Add-CherwellTicketDetailHC' {
It 'Add-CherwellTicketJournalNoteHC' {
$testNotesBefore = Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketNr1 -Type JournalNote
Add-CherwellTicketJournalNoteHC @testParams -Ticket $TestTicketNr1 -KeyValuePair @{
Details = 'This is a journal note'
}
$testNotesAfter = Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketNr1 -Type JournalNote
$testNotesAfter | Should -HaveCount (1 + $testNotesBefore.Count)
}
It 'Add-CherwellTicketTaskHC' {
$testBefore = Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketNr1 -Type Task
Add-CherwellTicketTaskHC @testParams -Ticket $TestTicketNr1 -KeyValuePair @{
Title = 'Task title'
Description = 'Task description'
}
$testAfter = Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketNr1 -Type Task
$testAfter | Should -HaveCount (1 + $testBefore.Count)
}
}
Describe 'Get-CherwellTicketDetailHC' {
It 'Get-CherwellTicketJournalNoteHC' {
Get-CherwellTicketJournalNoteHC @testParams -Ticket $TestTicketNr1 | Should -Not -BeNullOrEmpty
}
It 'Get-CherwellTicketTaskHC' {
Get-CherwellTicketTaskHC @testParams -Ticket $TestTicketNr1 | Should -Not -BeNullOrEmpty
}
}
}
Describe 'Invoke-GetSearchResultsHC' {
$TestCases = @(
@{
CmdLet = 'Get-CherwellTicketHC'
Filter = @{
FieldName = 'IncidentID'
Operator = 'eq'
FieldValue = '1120690'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellCustomerHC'
Filter = @{
FieldName = 'LastName'
Operator = 'eq'
FieldValue = 'Green'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellChangeStandardTemplateHC'
Filter = @{
FieldName = 'TemplateName'
Operator = 'contains'
FieldValue = 'Install'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellIncidentCategoryHC'
Filter = @{
FieldName = 'Country'
Operator = 'eq'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellIncidentSubCategoryHC'
Filter = @{
FieldName = 'Country'
Operator = 'eq'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellQuickCallTemplateHC'
Filter = @{
FieldName = 'ServiceCountry'
Operator = 'eq'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellLocationHC'
Filter = @{
FieldName = 'Country'
Operator = 'eq'
FieldValue = 'BEL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellServiceHC'
Filter = @{
FieldName = 'Country'
Operator = 'eq'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellServiceCatalogTemplateHC'
Filter = @{
FieldName = 'Country'
Operator = 'eq'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellSupplierHC'
Filter = @{
FieldName = 'SupplierName'
Operator = 'startswith'
FieldValue = 'Del'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellSystemUserHC'
Filter = @{
FieldName = 'SamAccountName'
Operator = 'eq'
FieldValue = 'gijbelsb'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellTeamInfoHC'
Filter = @{
FieldName = 'Name'
Operator = 'startswith'
FieldValue = 'BNL'
}
Property = 'RecId'
}
@{
CmdLet = 'Get-CherwellSlaHC'
Filter = @{
FieldName = 'Title'
Operator = 'startswith'
FieldValue = 'DEU'
}
Property = 'RecId'
}
) | Sort-Object { $_.CmdLet }
Context '<CmdLet>' -Foreach $TestCases {
It 'Filter' {
$Actual = & $CmdLet @testParams -Filter $Filter
$Actual | Should -Not -BeNullOrEmpty
}
It 'Property' {
$Actual = & $CmdLet @testParams -Filter $Filter -Property $Property
$Actual | Should -Not -BeNullOrEmpty
}
It 'Property *' {
if ($CmdLet -ne 'Get-CherwellServiceHC') {
$Actual = & $CmdLet @testParams -Filter $Filter -Property *
$Actual.LastModBy | Should -Not -BeNullOrEmpty
}
else {
Write-Warning "CmdLet 'Get-CherwellServiceHC' always fails to retrieve all properties. This should be fixed within the Cherwell API."
}
}
It 'PageSize' {
$Actual = & $CmdLet @testParams -Filter $Filter -PassThru -PageSize 10
$Actual.busObRecId | Should -Not -BeNullOrEmpty
}
It 'PassThru' {
$Actual = & $CmdLet @testParams -Filter $Filter -PassThru
$Actual.busObRecId | Should -Not -BeNullOrEmpty
}
}
}
Describe 'Get-CherwellConfigItemTypeHC' {
It 'returns all found CI types' {
$Actual = Get-CherwellConfigItemTypeHC @testParams
$Actual | Should -Not -BeNullOrEmpty
}
}
Describe 'New-CherwellConfigItemHC' {
Context 'an error is thrown when' {
It 'the Type is unknown' {
{
New-CherwellConfigItemHC @testParams -Type 'NotExisting' -KeyValuePair $testConfigItems[0]
} |
Should -Throw -PassThru |
Should -BeLike "*Only the following CI types are supported*"
}
}
It 'create a new CI' {
$testCI = $testConfigItems[0].Clone()
$testCI.remove('CIType')
$testCI.FriendlyName = '{0}duplicate' -f $testCI.FriendlyName
$Actual = New-CherwellConfigItemHC @testParams -KeyValuePair $testCI -Type $testConfigItems[0].CIType
$Actual | Should -Not -BeNullOrEmpty
}
} -Tag 'ci'
Describe 'Get-CherwellConfigItemHC' {
Context 'an error is thrown when' {
It 'the Type is unknown' {
{
Get-CherwellConfigItemHC @testParams -Type 'NotExisting' -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = 'Kiwi'
}
} |
Should -Throw -PassThru |
Should -BeLike "*Only the following CI types are supported*"
}
}
Context 'when Type is provided and' {
Context 'no filter is used' {
It 'all CI objects are returned for that specific CI type' {
$Actual = Get-CherwellConfigItemHC @testParams -Type $testConfigItems[1].CIType
$Actual | Should -Not -BeNullOrEmpty
$Actual.Count | Should -BeGreaterThan 1
}
}
Context 'filter is used' {
It 'a CI is returned for that CI types' {
$Actual = Get-CherwellConfigItemHC @testParams -Type $testConfigItems[0].CIType -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = $env:COMPUTERNAME
}
$Actual | Should -Not -BeNullOrEmpty
$Actual[0].HostName | Should -Be $env:COMPUTERNAME
}
It 'nothing is returned when there is no match' {
$Actual = Get-CherwellConfigItemHC @testParams -Type 'ConfigPrinter' -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = 'NotExistingPrinterName'
}
$Actual | Should -BeNullOrEmpty
}
}
Context 'InputObject is used' {
It 'a CI is returned' {
$testCI = $testConfigItems[0].Clone()
$testFriendlyName = '{0}duplicate' -f $testCI.FriendlyName
$testCI.remove('CIType')
$testCI.FriendlyName = $testFriendlyName
$testCI = New-CherwellConfigItemHC @testParams -KeyValuePair $testCI -Type $testConfigItems[0].CIType
$Actual = Get-CherwellConfigItemHC @testParams -Type $testConfigItems[0].CIType -InputObject $testCI
$Actual | Should -Not -BeNullOrEmpty
$Actual | Should -HaveCount 1
}
}
}
} -Tag 'ci'
Describe 'Get-CherwellTicketHC' {
BeforeAll {
$TestTicketNr1 = New-CherwellTicketHC @testParams -KeyValuePair (
@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
ShortDescription = 'Pester automated test'
Description = 'Get-CherwellTicketHC'
Source = 'Event'
} + $testMandatoryFields)
$TestTicketNr2 = New-CherwellTicketHC @testParams -KeyValuePair (
@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
ShortDescription = 'Pester automated test'
Description = 'Get-CherwellTicketHC'
Source = 'Event'
} + $testMandatoryFields)
}
Context 'get the ticket business object for' {
It 'one TicketNr' {
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TestTicketNr1
$Actual | Should -HaveCount 1
}
It 'multiple TicketNr' {
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TestTicketNr1, $TestTicketNr2
$Actual | Should -HaveCount 2
}
}
Context "throw a terminating error when" {
It "requesting more than 1000 tickets at the same time, the API can't handle this" {
{
Get-CherwellTicketHC @testParams -TicketNr @(0..1001)
} |
Should -Throw -PassThru |
Should -BeLike "*Cannot validate argument on parameter 'TicketNr'. The number of provided arguments, (1002), exceeds the maximum number of allowed arguments (1000). Provide fewer than 1000 arguments, and then try the command again*"
}
}
}
Describe 'Set-CherwellTicketDetailHC' {
BeforeAll {
$TestTicketObject = New-CherwellTicketHC @testParams -PassThru -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test set/get additional details'
Source = 'Event'
} + $testMandatoryFields)
$TestTicketObject | Should -Not -BeNullOrEmpty
$testText = 'Text for Additional details'
$testUpdatedText = 'Updated text for Additional details'
}
Context 'with TicketNr' {
It "set 'Additional details'" {
{
Set-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics -KeyValuePair @{
Notes = $testText
}
} | Should -Not -Throw
}
It "get 'Additional details'" {
(Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics).Notes |
Should -Be $testText
}
It "update 'Additional details'" {
Set-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics -KeyValuePair @{
Notes = $testUpdatedText
}
}
It "get 'Additional details' updated" {
(Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics).Notes |
Should -Be $testUpdatedText
}
It "remove 'Additional details'" {
{
Set-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics -KeyValuePair @{
Notes = ''
}
} | Should -Not -Throw
}
It "get 'Additional details' with no output" {
(Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject -Type Specifics).Notes |
Should -BeNullOrEmpty
}
}
Context 'with a piped ticket object' {
It "set 'Additional details'" {
{
$TestTicketObject | Set-CherwellTicketDetailHC @testParams -Type Specifics -KeyValuePair @{
Notes = $testText
}
} | Should -Not -Throw
}
It "get 'Additional details'" {
($TestTicketObject | Get-CherwellTicketDetailHC @testParams -Type Specifics).Notes |
Should -Be $testText
}
}
}
Describe 'Get-CherwellTicketDetailHC' {
BeforeAll {
$TestTicketObject = New-CherwellTicketHC @testParams -PassThru -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test set/get additional details'
Source = 'Event'
} + $testMandatoryFields)
$TestTicketObject | Should -Not -BeNullOrEmpty
}
It 'get the Journals entries from a ticket' {
$Actual = Get-CherwellTicketDetailHC @testParams -Ticket $TestTicketObject.busObPublicId -Type 'Journals' -PassThru
$Actual | Should -Not -BeNullOrEmpty
}
}
Describe 'New-CherwellTicketHC' {
Context 'throw a non terminating error when' {
It 'IncidentType is missing' { {
New-CherwellTicketHC @testParams -KeyValuePair (@{
#IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
ShortDescription = 'Automated test'
Description = 'Pester test IncidentType missing'
Source = 'Event'
Attachment = $null
} + $testMandatoryFields)
} | Should -Throw
}
It 'RequesterSamAccountName or CustomerRecID is missing' { {
New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
#RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description'
Source = 'Event'
} + $testMandatoryFields)
} |
Should -Throw -PassThru |
Should -BeLike "*The field 'RequesterSamAccountName' or 'CustomerRecID' is mandatory*"
}
It 'OwnedByTeam is missing when OwnedBy is set' {
{
New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
OwnedBy = $testUsers[0].SamAccountName
# OwnedByTeam = $testUsers[0].OwnedByTeam
ShortDescription = 'Automated test'
Description = 'Pester test description without attachment'
Source = 'Event'
Attachment = $null
} + $testMandatoryFields)
} | Should -Throw
}
}
Context 'create a new ticket with' {
Context "'Primary CI' and 'Linked Config Item' where" {
It 'CI is an object coming from Get-CherwellConfigItemHC' {
$testCI = Get-CherwellConfigItemHC -PassThru @testParams -Type $testConfigItems[0].CIType -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = $env:COMPUTERNAME
}
$testCI | Should -Not -BeNullOrEmpty
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test primary CI as CI was provided as object by Get-CherwellConfigItemHC'
Description = 'Pester test Primary CI'
Source = 'Event'
CI = $testCI[0]
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property ConfigItemDisplayName, ConfigItemRecID
$Actual.ConfigItemRecID | Should -Not -BeNullOrEmpty
$Actual.ConfigItemDisplayName | Should -Not -BeNullOrEmpty
$Actual.ConfigItemDisplayName |
Should -Be "$env:COMPUTERNAME.$env:USERDNSDOMAIN"
}
It 'CI is a hash table' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test primary CI as CI was found from hash table'
Description = 'Pester test Primary CI'
Source = 'Event'
CI = @{
Type = $testConfigItems[0].CIType
Filter = @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = $env:COMPUTERNAME
}
}
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property ConfigItemDisplayName, ConfigItemRecID
$Actual.ConfigItemRecID | Should -Not -BeNullOrEmpty
$Actual.ConfigItemDisplayName | Should -Not -BeNullOrEmpty
$Actual.ConfigItemDisplayName |
Should -Be "$env:COMPUTERNAME.$env:USERDNSDOMAIN"
}
It 'CI a hash table but the CI is not found, so no CI is set' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test no primary CI as CI was not found from hash table'
Description = 'Pester test Primary CI'
Source = 'Event'
CI = @{
Type = $testConfigItems[0].CIType
Filter = @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = 'NotExistingCI'
}
}
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property ConfigItemDisplayName, ConfigItemRecID
$Actual.ConfigItemRecID | Should -BeNullOrEmpty
$Actual.ConfigItemDisplayName | Should -BeNullOrEmpty
}
} -Tag 'ci'
It 'CustomerRecID' {
$ticketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
CustomerRecID = $testUsers[0].CherwellCustomer.busObRecId
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test RequesterSamAccountName'
Source = 'Event'
} + $testMandatoryFields)
$ticketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $ticketNr -Property CustomerRecID
$Actual.CustomerRecID |
Should -Be $testUsers[0].CherwellCustomer.busObRecId
}
It 'RequesterSamAccountName > CustomerRecID' {
$ticketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test RequesterSamAccountName'
Source = 'Event'
} + $testMandatoryFields)
$ticketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $ticketNr -Property CustomerRecID
$Actual.CustomerRecID |
Should -Be $testUsers[0].CherwellCustomer.busObRecId
}
It 'Description with non English characters' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description with non English characters žluťoučký kůň úpěl ďábelské ódy'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property SubmitOnBehalfOfID
$Actual.SubmitOnBehalfOfID | Should -Not -BeNullOrEmpty
}
It 'SubmittedBySamAccountName > SubmitOnBehalfOfID' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[1].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test SubmittedBySamAccountName'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property SubmitOnBehalfOfID
$Actual.SubmitOnBehalfOfID |
Should -Be $testUsers[1].CherwellCustomer.busObRecId
}
It 'SubmitOnBehalfOfID' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmitOnBehalfOfID = $testUsers[1].CherwellCustomer.busObRecId
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test SubmitOnBehalfOfID'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property SubmitOnBehalfOfID
$Actual.SubmitOnBehalfOfID |
Should -Be $testUsers[1].CherwellCustomer.busObRecId
}
It 'OwnedByTeam' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description with OwnedByTeam'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr
$Actual.OwnedByTeam | Should -Be $testUsers[0].OwnedByTeam
}
It 'OwnedByTeam and OwnedBy' {
$Expected = (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
OwnedBy = $testUsers[0].CherwellSystemUser.busObPublicId
OwnedById = $testUsers[0].CherwellSystemUser.busObRecId
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description with OwnedBy'
Source = 'Event'
} + $testMandatoryFields)
$ticketNr = New-CherwellTicketHC @testParams -KeyValuePair $Expected
$ticketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -Ticket $ticketNr -Property OwnedByID, OwnedBy
$Actual.OwnedByID |
Should -Be $testUsers[0].CherwellSystemUser.busObRecId
$Actual.OwnedBy | Should -Not -BeNullOrEmpty
}
It 'OwnedByTeam and OwnedBySamAccountName > OwnedByID OwnedBy' {
$ticketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
OwnedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test OwnedBySamAccountName and OwnedByTeam'
Source = 'Event'
} + $testMandatoryFields)
$ticketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $ticketNr -Property OwnedByID
$Actual.OwnedByID | Should -Not -BeNullOrEmpty
}
It 'multiple Attachments' {
$File1 = (New-Item -Path "TestDrive:/testFile1.txt" -ItemType File).FullName
$File2 = (New-Item -Path "TestDrive:/testFile2.txt" -ItemType File).FullName
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description with multiple attachment'
Source = 'Event'
Attachment = $File1, $File2
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
}
It "IncidentType 'Incident'" {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description standard ticket'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property IncidentType
$Actual.IncidentType | Should -Be 'Incident'
}
It "IncidentType 'Service Request'" {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Service Request'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description standard ticket'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
$Actual = Get-CherwellTicketHC @testParams -TicketNr $TicketNr -Property IncidentType
$Actual.IncidentType | Should -Be 'Service Request'
}
It 'Multiple lines with HTML tags' {
$Actual = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = '
Pester test description:<br>
Line1: Some stuff<br><br>
LIne2: Other stuff'
Source = 'Event'
} + $testMandatoryFields)
$Actual | Should -Not -BeNullOrEmpty
}
It 'blank Attachments' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description without attachment'
Source = 'Event'
Attachment = $null
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
}
It 'blank SubmittedBySamAccountName' {
$TicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
SubmittedBySamAccountName = $null
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description without SubmittedBySamAccountName'
Source = 'Event'
} + $testMandatoryFields)
$TicketNr | Should -Not -BeNullOrEmpty
}
}
It 'create multiple tickets at once' {
$Actual = New-CherwellTicketHC @testParams -KeyValuePair @(
(@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
OwnedByTeam = $testUsers[0].OwnedByTeam
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description'
Source = 'Event'
} + $testMandatoryFields)
(@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test description'
Source = 'Event'
} + $testMandatoryFields)
)
$Actual | Should -HaveCount 2
}
Context 'the output of creating a ticket is' {
It 'an integer representing the ticket number' {
$Actual = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test default output is an integer'
Source = 'Event'
} + $testMandatoryFields)
$Actual | Should -Not -BeNullOrEmpty
$Actual | Should -BeOfType [Int]
}
It "a 'PSCustomObject' when using 'PassThru'" {
$Actual = New-CherwellTicketHC -PassThru @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test'
Description = 'Pester test PassThru output is an object'
Source = 'Event'
} + $testMandatoryFields)
$Actual | Should -Not -BeNullOrEmpty
$Actual | Should -BeOfType [PSCustomObject]
}
}
}
Describe 'Add-CherwellTicketConfigItemHC' {
Context 'add a CI to a ticket when' {
It 'a ticket number is provided' {
$testTicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test Add-CherwellTicketConfigItemHC'
Description = 'Pester test description standard ticket'
Source = 'Event'
} + $testMandatoryFields)
$testCI = Get-CherwellConfigItemHC -PassThru @testParams -Type $testConfigItems[0].CIType -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = $env:COMPUTERNAME
}
$testCI | Should -Not -BeNullOrEmpty
{ Add-CherwellTicketConfigItemHC @testParams -Ticket $testTicketNr -ConfigItem $testCI } |
Should -Not -Throw
}
It 'a ticket object is provided' {
$testTicket = New-CherwellTicketHC @testParams -PassThru -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test Add-CherwellTicketConfigItemHC'
Description = 'Pester test description standard ticket'
Source = 'Event'
} + $testMandatoryFields)
$testCI = Get-CherwellConfigItemHC -PassThru @testParams -Type $testConfigItems[0].CIType -Filter @{
FieldName = 'HostName'
Operator = 'eq'
FieldValue = $env:COMPUTERNAME
}
$testCI | Should -Not -BeNullOrEmpty
{ Add-CherwellTicketConfigItemHC @testParams -Ticket $testTicket -ConfigItem $testCI } |
Should -Not -Throw
}
}
It "add multiple CI's to a ticket" {
$testTicketNr = New-CherwellTicketHC @testParams -KeyValuePair (@{
IncidentType = 'Incident'
RequesterSamAccountName = $testUsers[0].SamAccountName
Status = 'New'
ShortDescription = 'Automated test Add-CherwellTicketConfigItemHC multiple CI'
Description = 'Pester test description standard ticket'
Source = 'Event'
} + $testMandatoryFields)
$testCIMultiple = Get-CherwellConfigItemHC -PassThru @testParams -Type $testConfigItems[0].CIType -Filter @{
FieldName = 'HostName'
Operator = 'contains'
FieldValue = $env:COMPUTERNAME
}
$testCIMultiple | Should -Not -BeNullOrEmpty
{
Add-CherwellTicketConfigItemHC @testParams -Ticket $testTicketNr -ConfigItem $testCIMultiple
} |
Should -Not -Throw
}
} -Tag 'ci'
Describe 'Test-InvalidPropertyCombinationHC' {
InModuleScope $testModuleName {
Context 'thrown an error on an incorrect combination' {
$errorMessageOwnedBySamAccountName = "The field 'OwnedBySamAccountName' cannot be combined with the fields 'OwnedBy' or 'OwnedById'. Please use 'Get-CherwellSystemUserHC' that provides you with 'OwnedBy' and 'OwnedById' if you want to be specific."
$errorMessageOwnedByIdOrOwnedBy = "Both the fields 'OwnedBy' and 'OwnedById' need to be specified. Please use the field 'OwnedBySamAccountName' instead or use 'Get-CherwellSystemUserHC' that provides you with 'OwnedBy' and 'OwnedById' if you want to be specific."
$errorMessageOwnedByTeam = "When the fields 'OwnedBy', 'OwnedById' or 'OwnedBySamAccountName' are used it is mandatory to specify the field 'OwnedByTeam' too."
$errorMessageRequester = "The field 'RequesterSamAccountName' cannot be combined with the field 'CustomerRecID'. Please use 'Get-CherwellCustomerHC' to obtain the 'CustomerRecID' or use the SamAccountName in the field 'RequesterSamAccountName'."
$errorSubmitOnBehalf = "The field 'SubmittedBySamAccountName' cannot be combined with the field 'SubmitOnBehalfOfID'. Please use 'Get-CherwellCustomerHC' to obtain the 'SubmitOnBehalfOfID' or use the SamAccountName in the field 'SubmittedBySamAccountName'."
$TestCases = @(
$KeyValuePair = @{
RequesterSamAccountName = $null
CustomerRecID = $null
}
@{
KeyValuePair = $KeyValuePair
ErrorMessage = $errorMessageRequester
Name = $KeyValuePair.Keys -join ' + '
}
$KeyValuePair = @{
OwnedBySamAccountName = $null
OwnedBy = $null
OwnedByTeam = $null
}
@{
KeyValuePair = $KeyValuePair
ErrorMessage = $errorMessageOwnedBySamAccountName
Name = $KeyValuePair.Keys -join ' + '
}
$KeyValuePair = @{
OwnedBySamAccountName = $null
OwnedById = $null
OwnedByTeam = $null
}
@{
KeyValuePair = $KeyValuePair
ErrorMessage = $errorMessageOwnedBySamAccountName