Updated shift callout policies to reflect current policies

src/content/docs/policies/policies-main.mdx

@@ -525,11 +525,11 @@ This document serves as the official collection of the rules and policies of the
     <dt class="pol-2">4.2.1.4.</dt>
     <dd class="pol-2">PIs are expected to be on time for their shift.</dd>
     <dt class="pol-2">4.2.1.5.</dt>
-    <dd class="pol-2">If a PI intends to miss a future shift, they must either drop the shift or trade the shift in SUMS at least 24 hours in advance of it starting. Any dropped shift must be made up within 7 days. Staff will monitor whether shifts are made up by referencing SUMS Peer Instructor logins. If a PI requires a timeline extension or an exception to this policy, they should message Staff. Shifts that are missed due to illness or urgent circumstances are excused, do not need to be made up, and are not required to be dropped or traded 24 hours in advance. However, those missing shifts due to these circumstances should still do their best to inform Staff of their situation. The Hive respects the privacy of its PIs, and thus details regarding illness or urgent circumstance do not need to be provided.</dd>
+    <dd class="pol-2">If a PI intends to miss a future shift, they must either schedule a make up shift or trade the shift in SUMS at least 24 hours in advance of it starting. Any make-up shifts must be within 10 days of the missed shift. Staff will monitor whether shifts are made up by referencing SUMS Peer Instructor logins. If a PI requires a timeline extension or an exception to this policy, they should message Staff. Shifts that are missed due to illness, emergency, or other certain circumstances are excused, do not need to be made up, and may be dropped up until the shift starts (i.e. these situations do not follow the 24 hour rule). If you think you have a circumstance that should be excused, but does not fall under these two categories, contact Staff. However, those missing shifts due to these circumstances must still “drop” their shift if possible and provide a reason in SUMS. If this is done, PIs should not message in #peer-instructors that they are missing their shift. The Hive respects the privacy of its PIs, and thus specific details regarding illness or emergency do not need to be provided. However, general details should be provided if possible (i.e. woke up sick, family emergency, etc.).</dd>
     <dt class="pol-2">4.2.1.6.</dt>
     <dd class="pol-2">PIs with missed shifts, regardless of if they are called out appropriately, may be subject to disciplinary action at the discretion of Staff. It is expected that PIs will need to miss shifts on occasion for various reasons.</dd>
     <dt class="pol-2">4.2.1.7.</dt>
-    <dd class="pol-2">PIs may swap shifts with other PIs with notice given in the appropriate Slack channel.</dd>
+    <dd class="pol-2">PIs may permanently swap their shifts with other PIs if both parties agree and Staff have given their approval.</dd>
     <dt class="pol-1">4.2.2.</dt>
     <dd class="pol-1" style="font-weight: bold;">Front Desk PI Responsibilities</dd>
     <dt class="pol-2">4.2.2.1.</dt>