diff --git a/docs/articles/expensify-classic/get-paid-back/reports/Reimbursements.md b/docs/articles/expensify-classic/get-paid-back/reports/Reimbursements.md index c2cc25b32373..a31c0a582fd7 100644 --- a/docs/articles/expensify-classic/get-paid-back/reports/Reimbursements.md +++ b/docs/articles/expensify-classic/get-paid-back/reports/Reimbursements.md @@ -1,5 +1,42 @@ ---- -title: Reimbursements -description: Reimbursements ---- -## Resource Coming Soon! +# Overview + +If you want to know more about how and when you’ll be reimbursed through Expensify, we’ve answered your questions below. + +# How to Get Reimbursed + +To get paid back after submitting a report for reimbursement, you’ll want to be sure to connect your bank account. You can do that under **Settings** > **Account** > **Payments** > **Add a Deposit Account**. Once your employer has approved your report, the reimbursement will be paid into the account you added. + +# Deep Dive + +## Reimbursement Timing + +### US Bank Accounts + +If your company uses Expensify's ACH reimbursement we'll first check to see if the report is eligible for Rapid Reimbursement (next business day). For a report to be eligible for Rapid Reimbursement it must fall under two limits: + + - $100 per deposit bank account per day or less for the individuals being reimbursed or businesses receiving payments for bills. + - Less than $10,000 being disbursed in a 24-hour time period from the verified bank account being used to pay the reimbursement. + +If the request passes both checks, then you can expect to see funds deposited into your bank account on the next business day. + +If either limit has been reached, then you can expect to see funds deposited within your bank account within the typical ACH timeframe of 3-5 business days. + +### International Bank Accounts + +If receiving reimbursement to an international deposit account via Global Reimbursement, you should expect to see funds deposited in your bank account within 4 business days. + +## Bank Processing Timeframes + +Banks only process transactions and ACH activity on weekdays that are not bank holidays. These are considered business days. Additionally, the business day on which a transaction will be processed depends upon whether or not a request is created before or after the cutoff time, which is typically 3 pm PST. +For example, if your reimbursement is initiated at 4 pm on Wednesday, this is past the bank's cutoff time, and it will not begin processing until the next business day. +If that same reimbursement starts processing on Thursday, and it's estimated to take 3-5 business days, this will cover a weekend, and both days are not considered business days. So, assuming there are no bank holidays added into this mix, here is how that reimbursement timeline would play out: + +**Wednesday**: Reimbursement initiated after 3 pm PST; will be processed the next business day by your company’s bank. +**Thursday**: Your company's bank will begin processing the withdrawal request +**Friday**: Business day 1 +**Saturday**: Weekend +**Sunday**: Weekend +**Monday**: Business day 2 +**Tuesday**: Business day 3 +**Wednesday**: Business day 4 +**Thursday**: Business day 5