diff --git a/src/CONST.ts b/src/CONST.ts
index d4208d51a78c..e65ed6816e6f 100755
--- a/src/CONST.ts
+++ b/src/CONST.ts
@@ -1099,11 +1099,6 @@ const CONST = {
             USER_CANCELLED: 'User canceled flow.',
             USER_TAPPED_BACK: 'User exited by clicking the back button.',
             USER_EXITED: 'User exited by manual action.',
-            USER_CAMERA_DENINED: 'Onfido.OnfidoFlowError',
-            USER_CAMERA_PERMISSION: 'Encountered an error: cameraPermission',
-            // eslint-disable-next-line max-len
-            USER_CAMERA_CONSENT_DENIED:
-                'Unexpected result Intent. It might be a result of incorrect integration, make sure you only pass Onfido intent to handleActivityResult. It might be due to unpredictable crash or error. Please report the problem to android-sdk@onfido.com. Intent: null \n resultCode: 0',
         },
     },
 
diff --git a/src/components/Onfido/index.native.js b/src/components/Onfido/index.native.js
index ed0578187d3c..b0a0b3f4a466 100644
--- a/src/components/Onfido/index.native.js
+++ b/src/components/Onfido/index.native.js
@@ -2,9 +2,11 @@ import {OnfidoCaptureType, OnfidoCountryCode, OnfidoDocumentType, Onfido as Onfi
 import lodashGet from 'lodash/get';
 import React, {useEffect} from 'react';
 import {Alert, Linking} from 'react-native';
+import {checkMultiple, PERMISSIONS, RESULTS} from 'react-native-permissions';
 import _ from 'underscore';
 import FullscreenLoadingIndicator from '@components/FullscreenLoadingIndicator';
 import useLocalize from '@hooks/useLocalize';
+import getPlatform from '@libs/getPlatform';
 import Log from '@libs/Log';
 import CONST from '@src/CONST';
 import onfidoPropTypes from './onfidoPropTypes';
@@ -39,30 +41,50 @@ function Onfido({sdkToken, onUserExit, onSuccess, onError}) {
                     return;
                 }
 
-                // Handle user camera permission on iOS and Android
-                if (_.contains([CONST.ONFIDO.ERROR.USER_CAMERA_PERMISSION, CONST.ONFIDO.ERROR.USER_CAMERA_DENINED, CONST.ONFIDO.ERROR.USER_CAMERA_CONSENT_DENIED], errorMessage)) {
-                    Alert.alert(
-                        translate('onfidoStep.cameraPermissionsNotGranted'),
-                        translate('onfidoStep.cameraRequestMessage'),
-                        [
-                            {
-                                text: translate('common.cancel'),
-                                onPress: () => onUserExit(),
-                            },
-                            {
-                                text: translate('common.settings'),
-                                onPress: () => {
-                                    onUserExit();
-                                    Linking.openSettings();
-                                },
-                            },
-                        ],
-                        {cancelable: false},
-                    );
-                    return;
-                }
+                if (!_.isEmpty(errorMessage) && getPlatform() === CONST.PLATFORM.IOS) {
+                    checkMultiple([PERMISSIONS.IOS.MICROPHONE, PERMISSIONS.IOS.CAMERA])
+                        .then((statuses) => {
+                            const isMicAllowed = statuses[PERMISSIONS.IOS.MICROPHONE] === RESULTS.GRANTED;
+                            const isCameraAllowed = statuses[PERMISSIONS.IOS.CAMERA] === RESULTS.GRANTED;
+                            let alertTitle = '';
+                            let alertMessage = '';
+                            if (!isCameraAllowed) {
+                                alertTitle = 'onfidoStep.cameraPermissionsNotGranted';
+                                alertMessage = 'onfidoStep.cameraRequestMessage';
+                            } else if (!isMicAllowed) {
+                                alertTitle = 'onfidoStep.microphonePermissionsNotGranted';
+                                alertMessage = 'onfidoStep.microphoneRequestMessage';
+                            }
 
-                onError(errorMessage);
+                            if (!_.isEmpty(alertTitle) && !_.isEmpty(alertMessage)) {
+                                Alert.alert(
+                                    translate(alertTitle),
+                                    translate(alertMessage),
+                                    [
+                                        {
+                                            text: translate('common.cancel'),
+                                            onPress: () => onUserExit(),
+                                        },
+                                        {
+                                            text: translate('common.settings'),
+                                            onPress: () => {
+                                                onUserExit();
+                                                Linking.openSettings();
+                                            },
+                                        },
+                                    ],
+                                    {cancelable: false},
+                                );
+                                return;
+                            }
+                            onError(errorMessage);
+                        })
+                        .catch(() => {
+                            onError(errorMessage);
+                        });
+                } else {
+                    onError(errorMessage);
+                }
             });
         // Onfido should be initialized only once on mount
         // eslint-disable-next-line react-hooks/exhaustive-deps
diff --git a/src/languages/en.ts b/src/languages/en.ts
index 40e666bb18c8..c4a481cb71c0 100755
--- a/src/languages/en.ts
+++ b/src/languages/en.ts
@@ -1266,8 +1266,10 @@ export default {
         tryAgain: 'Try again',
         verifyIdentity: 'Verify identity',
         genericError: 'There was an error while processing this step. Please try again.',
-        cameraPermissionsNotGranted: 'Camera permissions not granted',
-        cameraRequestMessage: 'You have not granted us camera access. We need access to complete verification.',
+        cameraPermissionsNotGranted: 'Enable camera access',
+        cameraRequestMessage: 'We need access to your camera to complete bank account verification. Please enable via Settings > New Expensify.',
+        microphonePermissionsNotGranted: 'Enable microphone access',
+        microphoneRequestMessage: 'We need access to your microphone to complete bank account verification. Please enable via Settings > New Expensify.',
         originalDocumentNeeded: 'Please upload an original image of your ID rather than a screenshot or scanned image.',
         documentNeedsBetterQuality: 'Your ID appears to be damaged or has missing security features. Please upload an original image of an undamaged ID that is entirely visible.',
         imageNeedsBetterQuality: "There's an issue with the image quality of your ID. Please upload a new image where your entire ID can be seen clearly.",
diff --git a/src/languages/es.ts b/src/languages/es.ts
index 86490f56ed2d..a91a8768a3ee 100644
--- a/src/languages/es.ts
+++ b/src/languages/es.ts
@@ -1285,8 +1285,11 @@ export default {
         tryAgain: 'Intentar otra vez',
         verifyIdentity: 'Verificar identidad',
         genericError: 'Hubo un error al procesar este paso. Inténtalo de nuevo.',
-        cameraPermissionsNotGranted: 'No has habilitado los permisos para acceder a la cámara',
-        cameraRequestMessage: 'No has habilitado los permisos para acceder a la cámara. Necesitamos acceso para completar la verificaciôn.',
+        cameraPermissionsNotGranted: 'Permiso para acceder a la cámara',
+        cameraRequestMessage: 'Necesitamos acceso a tu cámara para completar la verificación de tu cuenta de banco. Por favor habilita los permisos en Configuración > Nuevo Expensify.',
+        microphonePermissionsNotGranted: 'Permiso para acceder al micrófono',
+        microphoneRequestMessage:
+            'Necesitamos acceso a tu micrófono para completar la verificación de tu cuenta de banco. Por favor habilita los permisos en Configuración > Nuevo Expensify.',
         originalDocumentNeeded: 'Por favor, sube una imagen original de tu identificación en lugar de una captura de pantalla o imagen escaneada.',
         documentNeedsBetterQuality:
             'Parece que tu identificación esta dañado o le faltan características de seguridad. Por favor, sube una imagen de tu documento sin daños y que se vea completamente.',