[$500] Android - Login - Autofill not triggered when tap on email field

[kbecciv]

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Action Performed:

1. Open Android app
2. Tap on Email field

Expected Result:

There's an autofill feature when focusing the email field

Actual Result:

Autofill is not triggered when user taps on email field. Autofill feature works on mWeb chrome on the same device.
(I have saved account data in Google password manager for the following domains : expensify.com ; new.expensify.com ; staging.expensify.com; staging.new.expensify.com)

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.24.4

Reproducible in staging?: Yes

Reproducible in production?: yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

video_2023-06-07_17-03-20.mp4

Bug6082316_video_2023-06-06_19-10-54.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[twisterdotcom]

@kbecciv - this issue says the bug occurs on mweb (title) and Android / Chrome (body), but the video seems to show the Android Native app doesn't show the autofill option and Chrome does?

Which is correct? Does this come from a test at all?

[kbecciv]

Hey @twisterdotcom Sorry for confusion, It happened on Android app only , QA team only demonstrated the mWeb behaviour to show that the autofill is enabled on the device.
Please attached a new video, will update the original issue as well.

video_2023-06-07_17-03-20.mp4

[twisterdotcom]

Thanks for the update, I will test today.

[twisterdotcom]

I have updated my Android device and apps finally. I still do not see this error:
https://drive.google.com/file/d/1j6Z1nkKbnkIkqRkjV_FyGcZhCepR__vi/view?usp=sharing

[lanitochka17]

Issue reproducible on Build 1.3.67-1 / Android

video_15.mp4

[melvin-bot]

@twisterdotcom Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@twisterdotcom Still overdue 6 days?! Let's take care of this!

[melvin-bot]

@twisterdotcom Now this issue is 8 days overdue. Are you sure this should be a Daily? Feel free to change it!

[melvin-bot]

@twisterdotcom 12 days overdue now... This issue's end is nigh!

[sophiepintoraetz]

Given that Applause have been able to reproduce it, I am going to make this External. Though I'm not sure why this hasn't triggered the auto assigner for a C+ - was going to ask them to confirm whehter they can reproduce- @trjExpensify, just assigned you to baby sit whilst Ted is OOO.

[trjExpensify]

So what's the verdict here, sorry?

[b4s36t4]

@trjExpensify I think as far as I see expected behavior should be same as attachment I shared Or close the issue as it might become impossible to implement.

[trjExpensify]

Sorry if I'm being dense. Is this accurate?

1. We are using auto-fill on Android native, insofar that it's supported in the software keyboard suggestions?
2. On Android mWeb chrome we are using auto-fill, insofar that it's supported with an extra row above the keyboard?

If so, then we should be good to close this out.

[b4s36t4]

I think the issue is even we're using the code to support the auto fill feature, it's not working at all. Weather in web or android.

I think Twitter uses react-native for their web and mobile version both. The auto-fill (supported by browser & device level) should work just like how I have attached in the above image as a reference.

[akinwale]

Been doing some digging on this. It looks like there's a general bug with React Native's autofill implementation on Android which is preventing this from working. I'm trying to figure out a fix.

[trjExpensify]

That would be great!

[melvin-bot]

@twisterdotcom, @trjExpensify, @thesahindia Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[twisterdotcom]

I'll take this back over now. @akinwale keep me posted.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[twisterdotcom]

@akinwale I'm going to make this Weekly. If we don't find anything, then I'm going to go with the recommendation from @trjExpensify and @b4s36t4 to just close.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[twisterdotcom]

Okay, let's close. Thanks for everyone's input here.

[lanitochka17]

Issue is still reproducible on Mi11 Lite / Android 13

Screenrecorder-2024-07-16-14-03-14-298.mp4

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[twisterdotcom]

I think this is expected, and when you start typing an email it will prompt you: https://drive.google.com/file/d/1Bz6STrEzg20yjzPd9FogX_R-9y9JvEWx/view?usp=sharing

As discussed previously in this issue, I do not think this is an important thing to focus on fixing right now.