Chat - Broken multiple Emoji icons

[kbecciv]

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Action Performed:

1. Hover over a text or attachment on the chat
2. move to Add reaction button
3. Click on the Add Reaction button
4. Look at Smiley_face_with_tears emoji icon/image, also disguised_face and more than 20 others

Expected Result:

Smiley_face_with_tears icon/ image to be seen.

Actual Result:

it is just broken icon/image.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.25.7

Reproducible in staging?: n/a

Reproducible in production?: n/a

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

New.Expensify.-.Google.Chrome.2023-06-08.15-56-19.1.mp4

Expensify/Expensify Issue URL:

Issue reported by: @Amnex-08

Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1686229620862939

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[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

@mallenexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[mallenexpensify]

Unable to reproduce, @kbecciv can you test please? Updated OP to inc. reporter - @Amnex-08

[jeet-dhandha]

Looks like Window's issue. Unicode for emojis might not be available for windows

[mallenexpensify]

Tested on Windows, Edge 13(?) via Browserstack and wasn't able to repro.

@Amnex-08, what OS are you on?

[Amnex-08]

*I am on Windows 10 version 22H2 and using Google Chrome version 9 Version 114.0.5735.134 (Official Build) (64-bit).*

…

On Fri, Jun 23, 2023 at 1:36 AM Matt Allen ***@***.***> wrote: Tested on Windows, Edge 13(?) via Browserstack and wasn't able to repro. [image: image] <https://user-images.githubusercontent.com/22508304/248077716-294d9bfc-c186-4011-ac25-9b65a6a9888c.png> [image: image] <https://user-images.githubusercontent.com/22508304/248077732-8f7b6eaf-db4a-4c5b-a652-70065878face.png> @Amnex-08 <https://github.com/Amnex-08>, what OS are you on? — Reply to this email directly, view it on GitHub <#20856 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AMQIQWJSXT5CNVHFFOGTDF3XMTCGZANCNFSM6AAAAAAZILKMDM> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[melvin-bot]

📣 @Amnex-08! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
2. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
3. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
   
   Format:

Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

[Amnex-08]

Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: (https://www.upwork.com/freelancers/~01d187c1cb0be7fb95)

[melvin-bot]

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

[mallenexpensify]

@kbecciv , can you test to see if you can reproduce?

I am on Windows 10 version 22H2 and using Google Chrome version 9 Version
114.0.5735.134 (Official Build) (64-bit).*

[melvin-bot]

@mallenexpensify, @kbecciv Whoops! This issue is 2 days overdue. Let's get this updated quick!

[mallenexpensify]

@kbecciv , can you please test again?

[kbecciv]

@mallenexpensify I will do it tomorrow, sorry for delay.

[kbecciv]

@mallenexpensify Unable to reproduce it with build 1.3.33.4

Recording.3289.mp4

[melvin-bot]

@mallenexpensify @kbecciv this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[mallenexpensify]

K, thanks for testing @kbecciv , gonna close then, comment/reopen if disagree

[mallenexpensify]

Still held on

• [Payment due meow?][$1000] Update the emoji font library for Windows #21923

[mallenexpensify]

on hold

[mallenexpensify]

PR for issue this is held on is up for review

• feat: new emoji font for Windows #30201

[mallenexpensify]

Above PR is moving along

[mallenexpensify]

Off hold, the PR hit production 4 days ago.

@lanitochka17 can you see if you're able to reproduce the bug on Windows? I don't have a PC available (and using BrowserStack takes a bit, if/when possible)

[lanitochka17]

@mallenexpensify Hello
Issue is not reproducible on the latest build 1.4.0-1
Windows10/Chrome

Recording.477.mp4

[mallenexpensify]

Thanks @lanitochka17 , going to close then since it's not reproducible

[melvin-bot]

@mallenexpensify Be sure to fill out the Contact List!