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Profile - Clicking the profile icon again causes the page to load endlessly #24489

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lanitochka17 opened this issue Aug 12, 2023 · 4 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@lanitochka17
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lanitochka17 commented Aug 12, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Launch app
  2. Tap Fab
  3. Tap new chat
  4. Tap user having custom profile picture
  5. Tap on profile icon in header
  6. Tap profile icon in profile page to open profile image page
  7. Tap back button
  8. Tap profile icon again to visit profile image page
  9. Repeat step 2 - step 8 for different users having custom profile picture

Expected Result:

When user with custom picture, re-tap on profile icon to view profile image again, it should be displayed without any problem

Actual Result:

When user with custom picture, re-tap on profile icon to view profile image again, the profile image page keeps on loading infinitely

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.53.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6162473_infinite_loading_profile_on_retapping.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Aug 12, 2023
@melvin-bot
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melvin-bot bot commented Aug 12, 2023

Triggered auto assignment to @flaviadefaria (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Aug 12, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@tienifr
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tienifr commented Aug 12, 2023

Dupe of #22920.

@flaviadefaria
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Closing this as dupe.

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