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[HOLD #22884] Request Money - Error when requesting money from a user under no prior conversation history #24495

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lanitochka17 opened this issue Aug 12, 2023 · 7 comments
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Bug Something is broken. Auto assigns a BugZero manager. Weekly KSv2

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@lanitochka17
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lanitochka17 commented Aug 12, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

Requirements:
Have a Gmail (User A) and an Expensifail (User B) user who have no prior conversation history.

User A:

  1. Login as User A
  2. Click on the green plus button > New chat
  3. Search for user B
  4. Start a new conversation with User B, by sending a random message
  5. Tap on the green plus button and request any amount of money

User B:

  1. Login as User B
  2. In user A's chat, request any amount of money

User A:

  1. Repeat step 3

Expected Result:

No errors are returned when requesting money from a user with no previous conversation history

Actual Result:

Unexpected error when requesting money from a user under no prior conversation history
''Unexpected error requesting money, please try again later''

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.53.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6153430_Request_Money.mp4
Bug6153430_Unexpected_error_requesting
Bug6153430_Repro_2.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Aug 12, 2023
@melvin-bot
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melvin-bot bot commented Aug 12, 2023

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Aug 12, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@ShogunFire
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ShogunFire commented Aug 13, 2023

Dupe, same rca as #22884

@melvin-bot melvin-bot bot added the Overdue label Aug 21, 2023
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melvin-bot bot commented Aug 22, 2023

@mallenexpensify 8 days overdue is a lot. Should this be a Weekly issue? If so, feel free to change it!

@mallenexpensify
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Thanks @ShogunFire, putting on hold pending
#22884

@mallenexpensify mallenexpensify added Weekly KSv2 and removed Daily KSv2 labels Aug 23, 2023
@mallenexpensify mallenexpensify changed the title Request Money - Error when requesting money from a user under no prior conversation history [HOLD #22884] Request Money - Error when requesting money from a user under no prior conversation history Aug 23, 2023
@melvin-bot melvin-bot bot removed the Overdue label Aug 23, 2023
@melvin-bot melvin-bot bot added the Overdue label Sep 1, 2023
@mallenexpensify
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Coming from here, the issue that we were holding on.

Chatted 1:1 with @jasperhuangg and we decided to close this issue since it's no longer reproducible with the instructions in the OP. Please report a new bug if anything comes up.

Unable to reproduce. @lanitochka17 can you try to see if you can? If you're unable to, can you close this please? Thx

@melvin-bot melvin-bot bot removed the Overdue label Sep 4, 2023
@lanitochka17
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Issue is not reproduced in Build on 1.3.62-4

Recording.24.mp4

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