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[HOLD for payment 2023-10-23] [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF #28179

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izarutskaya opened this issue Sep 25, 2023 · 39 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor

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@izarutskaya
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izarutskaya commented Sep 25, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Action Performed:

  1. Open the app
  2. Open any report with password protected PDF sent to it
  3. Open the password protected PDF
  4. Observe that app crashes

Expected Result:

App should not crash on opening password protected PDF

Actual Result:

App crashes on opening password protected PDF on android chrome

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.74-0

Reproducible in staging?: Y

Reproducible in production?: Y

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

android chrome password pdf crash

Screenshot_20230925_201210_Chrome

Expensify/Expensify Issue URL:

Issue reported by: @dhanashree-sawant

Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1695401444195489

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~016f798c5b0834a975
  • Upwork Job ID: 1706357780647206912
  • Last Price Increase: 2023-10-02
  • Automatic offers:
    • Ollyws | Reviewer | 27099989
    • ZhenjaHorbach | Contributor | 27099993
    • dhanashree-sawant | Reporter | 27099994
@izarutskaya izarutskaya added External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Sep 25, 2023
@melvin-bot melvin-bot bot changed the title mWeb- Chat - Android chrome crashes on opening password protected PDF [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF Sep 25, 2023
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melvin-bot bot commented Sep 25, 2023

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

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melvin-bot bot commented Sep 25, 2023

Job added to Upwork: https://www.upwork.com/jobs/~016f798c5b0834a975

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melvin-bot bot commented Sep 25, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Sep 25, 2023
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melvin-bot bot commented Sep 25, 2023

Triggered auto assignment to @abekkala (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

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melvin-bot bot commented Sep 25, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Ollyws (External)

@joh42
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joh42 commented Sep 25, 2023

Hmm, works for me on my phone running Chrome 117

@ZhenjaHorbach
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ZhenjaHorbach commented Sep 25, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue

Browser crashes after opening protected PDF screen

What is the root cause of that problem?

The crash was caused by canvas-size library and the problem is related to rendering large canvas elements
jhildenbiddle/canvas-size#13

What changes do you think we should make in order to solve the problem?

The topic I found completely describes our problem
And took the advice and tested the site
I came to the conclusion that this fix will suit us too

We need to update this function

function retrieveMaxCanvasArea() {
canvasSize.maxArea({
onSuccess: (width, height) => {
Onyx.merge(ONYXKEYS.MAX_CANVAS_AREA, width * height);
},
});
}

Like

function retrieveMaxCanvasArea() {
    canvasSize
        .maxArea({
            max: Browser.isMobile() ? 8192 : null,
            usePromise: true,
            useWorker: false,
        })
        .then(() => ({
            onSuccess: (width, height) => {
                Onyx.merge(ONYXKEYS.MAX_CANVAS_AREA, width * height);
            },
        }));
}

What alternative solutions did you explore? (Optional)

NA

@abekkala abekkala removed their assignment Sep 25, 2023
@melvin-bot melvin-bot bot added the Overdue label Sep 28, 2023
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melvin-bot bot commented Sep 29, 2023

@Ollyws, @sonialiap Whoops! This issue is 2 days overdue. Let's get this updated quick!

@Ollyws
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Ollyws commented Oct 1, 2023

@ZhenjaHorbach Thanks for the proposal, looks good to me but can you confirm that 8192 is the optimal max value we should be using here?

@melvin-bot melvin-bot bot removed the Overdue label Oct 1, 2023
@ZhenjaHorbach
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ZhenjaHorbach commented Oct 1, 2023

@Ollyws
Hello )
I used the value suggested by the topic I found
But I think we can test and see if we can use bigger values
But I don't think it makes sense
Since with increase, the load on weak devices will increase

@melvin-bot
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melvin-bot bot commented Oct 2, 2023

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@Ollyws
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Ollyws commented Oct 3, 2023

Ok sounds good.
@ZhenjaHorbach's proposal looks good to me.
🎀👀🎀 C+ reviewed

@melvin-bot
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melvin-bot bot commented Oct 3, 2023

Triggered auto assignment to @youssef-lr, see https://stackoverflow.com/c/expensify/questions/7972 for more details.

@melvin-bot melvin-bot bot added the Overdue label Oct 5, 2023
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melvin-bot bot commented Oct 6, 2023

@youssef-lr, @Ollyws, @sonialiap Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

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melvin-bot bot commented Oct 9, 2023

@youssef-lr @Ollyws @sonialiap this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 16, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF Oct 16, 2023
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melvin-bot bot commented Oct 16, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.84-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-23. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

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melvin-bot bot commented Oct 16, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@Ollyws] The PR that introduced the bug has been identified. Link to the PR:
  • [@Ollyws] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@Ollyws] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@Ollyws] Determine if we should create a regression test for this bug.
  • [@Ollyws] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@sonialiap] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 16, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] mWeb- Chat - Android chrome crashes on opening password protected PDF Oct 16, 2023
@melvin-bot
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melvin-bot bot commented Oct 16, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.84-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-23. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Oct 16, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@Ollyws] The PR that introduced the bug has been identified. Link to the PR:
  • [@Ollyws] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@Ollyws] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@Ollyws] Determine if we should create a regression test for this bug.
  • [@Ollyws] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@sonialiap] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@sonialiap sonialiap added Bug Something is broken. Auto assigns a BugZero manager. and removed Bug Something is broken. Auto assigns a BugZero manager. labels Oct 17, 2023
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melvin-bot bot commented Oct 17, 2023

Triggered auto assignment to @kevinksullivan (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Oct 17, 2023
@sonialiap
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I'm OOO Oct 16-23. Adding leave buddy

Status: waiting to issue payment #28179 (comment)

@melvin-bot melvin-bot bot added Daily KSv2 Overdue and removed Daily KSv2 labels Oct 20, 2023
@Ollyws
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Ollyws commented Oct 23, 2023

BugZero Checklist:

  • The PR that introduced the bug has been identified. Link to the PR:

This wasn't caused by any PR, it was an issue present in the canvas-size package: jhildenbiddle/canvas-size#13

  • The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:

N/A

  • A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:

N/A

  • Determine if we should create a regression test for this bug.

A regression test would be helpful to make sure PDFs are loading correctly as it effects this entire feature and is easy to test for.

@melvin-bot melvin-bot bot removed the Overdue label Oct 23, 2023
@Ollyws
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Ollyws commented Oct 23, 2023

Regression Test Proposal

1. Attach a password protected PDF to a report
2. Open the password protected PDF
3. Verify the PDF opens without crashing

Do we agree 👍 or 👎

@sonialiap
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sonialiap commented Oct 23, 2023

@Ollyws review + bonus = $750 - paid ✔️
@ZhenjaHorbach fix + bonus = $750 - paid ✔️
@dhanashree-sawant report = $50 - paid ✔️

@Expensify Expensify deleted a comment from melvin-bot bot Oct 23, 2023
@Ollyws
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Ollyws commented Oct 23, 2023

For some reason I was sent three offers for this, accepted one of them.

@sonialiap
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Haha oh no, let me go find the one you've accepted

@sonialiap
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Paid ✔️

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