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Request money - After creating a Distance request offline, request will not open #29196

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lanitochka17 opened this issue Oct 10, 2023 · 5 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed

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@lanitochka17
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lanitochka17 commented Oct 10, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.3.80-0

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

Action Performed:

  1. Open the New Expensify Desktop app
  2. Sign into a valid account
  3. Turn internet OFF
  4. Click on Request > Distance > Complete the Distance request with valid points while offline
  5. After the request is complete, turn the internet back ON
  6. Click on the created Distance request

Expected Result:

User expects the request to open with no issues

Actual Result:

The request page does not load

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
MacOS: Desktop
Bug6231903_1696944358363.Request_page_opens_Page_not_found_message.mp4

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@lanitochka17 lanitochka17 added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Oct 10, 2023
@melvin-bot
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melvin-bot bot commented Oct 10, 2023

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Oct 10, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@garrettmknight
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garrettmknight commented Oct 11, 2023

@lanitochka17 I couldn't reproduce on v1.3.80-3. Can you give it another try and reopen if you can reproduce?

@garrettmknight garrettmknight added the Needs Reproduction Reproducible steps needed label Oct 11, 2023
@peterdbarkerUK
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I think this is the reproducible version of the same bug

@lanitochka17
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Issue is not reproducible on Build 1.3.83-11

2023-10-13.4.30.33.PM.mov

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