[$500] Thread - Not here page shows up when recipient opens thread for the first time

[kbecciv]

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Version Number: v1.4.11-1
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. [User A and B] Open the chat with each other.
2. [User A] Send a message to User B.
3. [User A] Right click on the message > Reply in thread > send a reply.
4. [User B] Open the thread.

Expected Result:

The thread page opens successfully.

Actual Result:

Not here page shows up.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6309013_1702303601624.20231211_203630.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~018f76d6eadb3fc262
• Upwork Job ID: 1734214326980894720
• Last Price Increase: 2023-12-18

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~018f76d6eadb3fc262

[melvin-bot]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @allroundexperts (External)

[yh-0218]

This is backend issue. I think
https://github.com/Expensify/App/blob/main/src/libs/actions/Report.js#L621

[mallenexpensify]

unable to reproduce using steps in the OP

2023-12-11_14-14-37.mp4

When I'm able to reproduce, it's inconsistent

2023-12-11_14-22-33.mp4

This might be tangentially related, because click 1 reply leads to crash screen

• [$500] Threads - 'n replies' appears under parent message in thread and it leads to not here page #32485 (comment)

[strepanier03]

Thanks @mallenexpensify 🙌

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I am able to reproduce this using the steps in the OP consistently.

• MacOS: Desktop

[mallenexpensify]

This could be related too
https://github.com/Expensify/Expensify/issues/347675

[melvin-bot]

@strepanier03, @allroundexperts Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@strepanier03, @allroundexperts Huh... This is 4 days overdue. Who can take care of this?

[mallenexpensify]

The below just hit staging, 🤞 it might help/fix this too?
#32485 (comment)

Pretty sure it does, based on my repro on desktop, staging. Sheena can you try too plz.
Version 1.4.13-7 is what I'm on now.

[melvin-bot]

@strepanier03, @allroundexperts 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[strepanier03]

Was OoO but now that I'm back online I'll test this and update.

[strepanier03]

Confirming I can no longer reproduce this behavior @mallenexpensify.

[strepanier03]

I am going to close this out since we've had two different testers and aren't able to repro any longer. If we need to reopen this again in the future we can.