[$500] Room - Unable to scroll up to the top in public room as anonymous user

[kbecciv]

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Version Number: 1.4.30-0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4228454
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal team
Slack conversation:

Action Performed:

Precondition: user created a public room and added multiple messages

1. Navigate to the public room via a link, e.g. https://staging.new.expensify.com/r/5408450846930023
2. Scroll up to the very beginning

Expected Result:

User can scroll to the beginning of the chat history

Actual Result:

Flickering loading animation displayed, anonymous user is unable to scroll up to the beginning

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6352302_1706032162727.video_2024-01-23_12-42-30.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~015a97f638ac603602
• Upwork Job ID: 1749853750439735296
• Last Price Increase: 2024-01-23

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~015a97f638ac603602

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)

[kbecciv]

We think that this bug might be related to #vip-vsb
CC @quinthar

[joekaufmanexpensify]

I can't reproduce this on web. Going to try on mobile

[joekaufmanexpensify]

Okay, I can reproduce on mobile web:

2024-01-23_18-18-22.mp4

[joekaufmanexpensify]

Agreed this feels like a #vip-vsb issue.

[s-alves10]

This issue looks like a backend issue. GetOlderActions API returns the following error

[joekaufmanexpensify]

Got it. @mananjadhav ,do you agree?

[mananjadhav]

Yeah looks like @s-alves10 is correct.

[melvin-bot]

Current assignee @mananjadhav is eligible for the Internal assigner, not assigning anyone new.

[joekaufmanexpensify]

Got it. TY! Made it internal

[joekaufmanexpensify]

Still needs an internal volunteer

[joekaufmanexpensify]

Same

[melvin-bot]

@mananjadhav @joekaufmanexpensify this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

[mallenexpensify]

Posted in #vip-vsb cuz it's likely a priority with #exfy-roadmap
https://expensify.slack.com/archives/C066HJM2CAZ/p1708478107200569
also posted in #engineering

Bumped to Daily and added Hot Pick

[joekaufmanexpensify]

Sounds good!

[joekaufmanexpensify]

Still looking for internal volunteer

[joekaufmanexpensify]

Not overdue

[joekaufmanexpensify]

Waiting for engineer to grab

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[joekaufmanexpensify]

Got it. I will retest!

[joekaufmanexpensify]

Will retest this afternoon

[joekaufmanexpensify]

Yep, this is no longer reproducible for me. Closing as this seems to be fixed!

[kbecciv]

QA team is able to reproduce the issue in build 1.4.47.0,
OP is updated with reproduction steps.

bandicam.2024-03-06.00-40-28-206.mp4

[joekaufmanexpensify]

Got it. I will try and reproduce!

[joekaufmanexpensify]

I think this new report is a bit different than the original one. The original report here didn't really involve the skeleton UI. he new report seems like a dupe of #37661 . Closing as we're working on fixing the loading/scrolling of public rooms without showing the skeleton UI there!