[Needs reliable repro] New DMs aren't always showing as unread in the LHN.

[m-natarajan]

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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1706485748212549

Action Performed:

1. Log in to same account both in Web and mobile
2. Send a message to the above account
3. Receive notification in both desktop and mobile
4. Look at the LHN

Expected Result:

Should appear bold in the LHN

Actual Result:

1. I get the notification on mobile
2. I see it as unread in mobile (along with other items that don't show as unread on desktop... which might be related? or different?)
3. The [attachment] message is in Onyx (ie, it shows when I search for Jon)
4. But Jon (sender) isn't showing as unread in the LHN.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[melvin-bot]

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[mallenexpensify]

Could be dupe of this? #34273

[strepanier03]

Hmm, it could be @mallenexpensify. I'm trying to repro this now but the steps aren't super clear to me. Will keep working on it.

[strepanier03]

Aah, the steps clicked, but I'm not able to repro so I'll have to try a few more times.

The message is shown as unread in the LHN for me on mobile and web so far but I'll try some more and see what I come up with.

[strepanier03]

So the messages are unread in my LHN on mobile and web, but when searching they are unread. Not sure about this one.

[mallenexpensify]

I think this might be fixed, if not, can you comment on this issue? I've been testing and updating it alllllllll day. Please ensure you're updated to Version 1.4.35-4

[strepanier03]

Thanks @mallenexpensify - I'm not able to recreate this after 4 unique rounds of testing using multiple different accounts.

I'm going to close this out.