[$500] Web - Settings - The language stays on Spanish

[lanitochka17]

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Version Number: 1.4.41.1
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Issue found when executing PR #35509

Action Performed:

1. Web/Chrome: Log in (The language should be English)
2. mWeb/Safari: Change the language to Spanish before logging in
3. mWeb/Safari: Log in with the same account
4. mWeb/Safari: Change the language to English
5. mWeb/Safari: Change the language to Spanish again

Expected Result:

It should be changing to Spanish on all devices if you switch to it on the login screen and proceed to log in with a secondary device

Actual Result:

The language only switches to Spanish if you switch to English and back to Spanish

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6379457_1707921712472.Web.mp4

Bug6379457_1707921712463.mWeb.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01074547adb1be45f1
• Upwork Job ID: 1757904101628276736
• Last Price Increase: 2024-02-14

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01d9f8d3835b5d1a32

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

[melvin-bot]

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[barros001]

This looks like a BE issue. When the user lands on the login page it will set the preferredLocale to es. When user actually logs in, the backend will set the preferred locale in the BE to es but it will not push this change via pusher as it does when the locale is manually changed. This causes other sessions being out of sync. The fix in this case would be to make the backend broadcast (vis pusher) a change of locale when the preferredLocale is updated when the user logs in.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01074547adb1be45f1

[melvin-bot]

Current assignee @eVoloshchak is eligible for the Internal assigner, not assigning anyone new.

[melvin-bot]

@eVoloshchak @twisterdotcom this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[eVoloshchak]

@twisterdotcom, i agree with @barros001's comment (#36516 (comment)), this does look like a back-end issue, which makes this issue Internal

[twisterdotcom]

Yeah, we have the Internal label. We'll get around to this when we can. Going to make it Monthly again.

[melvin-bot]

@eVoloshchak @twisterdotcom this issue is now 3 weeks old. There is one more week left before this issue breaks WAQ. What needs to happen to get a PR in review this week? Please create a thread in #expensify-open-source to discuss. Thanks!

[melvin-bot]

@eVoloshchak @twisterdotcom this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!

[twisterdotcom]

This is Monthly Melv.

[twisterdotcom]

Low priority issue

[twisterdotcom]

Still Monthly

[twisterdotcom]

VSB stuff is very low on the agenda. Marking this as not a priority and closing.