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[$500] Public room - Flickering skeleton animation displayed when navigating to public room "#exfy-roadmap" #37862

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aldo-expensify opened this issue Mar 7, 2024 · 11 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@aldo-expensify
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aldo-expensify commented Mar 7, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: v1.4.48-0
Reproducible in staging?: yes
Reproducible in production?: yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:
Slack conversation:

Action Performed:

  1. Log in
  2. Go to #exfy-roadmap public room: https://new.expensify.com/r/868417741568295

Note: If you fail to reproduce (room loads fine), log out and log in, then try again to open the room
Note2: If I open the link to the room without being logged in (anonymous account), it opens fine

Expected Result:

The room should have loaded just fine

Actual Result:

The skeleton animation stays flickering for ever and we start spamming the server with OpenReport requests

Workaround:

N/A

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Screen.Recording.2024-03-05.at.6.09.18.PM.mov

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01a0f2346e21fd5507
  • Upwork Job ID: 1769836029946839040
  • Last Price Increase: 2024-03-18
@aldo-expensify aldo-expensify added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Mar 7, 2024
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melvin-bot bot commented Mar 7, 2024

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@aldo-expensify
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This may be related to #37661 or not (similar symptom at least)

@melvin-bot melvin-bot bot added the Overdue label Mar 11, 2024
@johncschuster johncschuster added the retest-weekly Apply this label if you want this issue tested on a Weekly basis by Applause label Mar 11, 2024
@johncschuster
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johncschuster commented Mar 11, 2024

I'm applying the retest-weekly label so we can check to see if this issue persists now that the linked issue is closed.

@Expensify/applause

@johncschuster
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This should be retested tomorrow.

@melvin-bot melvin-bot bot removed the Overdue label Mar 14, 2024
@johncschuster
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Bumped to have it retested. If it still exists, I will need to figure out which project it fits into.

@johncschuster
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Coming from the Road Map doc, it looks like it fits into #vip-vsb

@aldo-expensify
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This still happens for me in staging. I logged out and logged in before testing to make sure I didn't have bad data in the client:

Screen.Recording.2024-03-15.at.3.35.51.PM.mov

The client keeps sending OpenReport requests in a loop even after leaving the room that didn't load.

@justinpersaud
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Commenting because I have the same issue

@melvin-bot melvin-bot bot added the Overdue label Mar 18, 2024
@johncschuster johncschuster added External Added to denote the issue can be worked on by a contributor and removed retest-weekly Apply this label if you want this issue tested on a Weekly basis by Applause labels Mar 18, 2024
@melvin-bot melvin-bot bot changed the title Public room - Flickering skeleton animation displayed when navigating to public room "#exfy-roadmap" [$500] Public room - Flickering skeleton animation displayed when navigating to public room "#exfy-roadmap" Mar 18, 2024
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melvin-bot bot commented Mar 18, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01a0f2346e21fd5507

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Mar 18, 2024
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melvin-bot bot commented Mar 18, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Ollyws (External)

@melvin-bot melvin-bot bot removed the Overdue label Mar 18, 2024
@roryabraham
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This appears to be a duplicate of #35620, and we're addressing it in #fireroom-2024-03-19-spam-openreport. Going to close this

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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors
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