WS – Unable to invite a new user to the WS.

[izarutskaya]

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Version Number: v1.4.49-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4407731
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Log in
3. Go to settings/WS/Members
4. Click on Invite member button and add a new expensifail accoount

Expected Result:

New user is invited

Actual Result:

Unable to invite a new user to the WS. Error appears and user disappears from the list

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6406917_1709902732401.bandicam_2024-03-08_14-35-37-301.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~0161517fef7abe3bc3
• Upwork Job ID: 1767131506125549568
• Last Price Increase: 2024-03-11

[melvin-bot]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @srikarparsi (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[izarutskaya]

@srikarparsi I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think that this bug might be related to #wave6-collect-submitters
CC @greg-schroeder

[srikarparsi]

Hi, I'm not able to reproduce this. @JmillsExpensify do you think you can check if it works for you without an error. If so, I believe we can close this out.

Screen.Recording.2024-03-08.at.2.21.51.PM.mov

[izarutskaya]

Still reproducible
But only when you add a new account, not existing.
Thank you

Recording.2241.mp4

[srikarparsi]

Ah got it thank you, taking a look

[srikarparsi]

Screen.Recording.2024-03-08.at.9.33.18.PM.mov

Hm, I'm still not able to reproduce this. I'll try doing it with a new workspace maybe.

[srikarparsi]

Still not able to reproduce with a new workspace.

Screen.Recording.2024-03-08.at.9.38.19.PM.mov

@izarutskaya do you think you could take a screenshot of your console if you reproduce. Specifically, the AddMembersToWorkspace command in the Network tab?

[izarutskaya]

@srikarparsi still reproducible for me
build v1.4.49-3
Check please my video, is it correct tab? Thanks

Recording.2243.mp4

[srikarparsi]

Hm, interestingly I'm still not able to reproduce this. Thank you for the screenshot @izarutskaya. @JmillsExpensify do you think you could check if this is happening for you if you get a chance?

[mountiny]

Here are the logs for the QA testers.

The error is 404 Account not found which we throw here eventually.

Its not clear to me why is that for this account and I think we have to investigate it ad fix it, but its not App deploy blocker so demoting

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~0161517fef7abe3bc3

[melvin-bot]

Triggered auto assignment to Contributor Plus for review of internal employee PR - @eh2077 (Internal)

[melvin-bot]

@JmillsExpensify, @srikarparsi, @eh2077 Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@JmillsExpensify, @srikarparsi, @eh2077 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[srikarparsi]

Haven't gotten to this yet. I'll try to look at this on Wednesday.

[srikarparsi]

Demoting this to a weekly, this bug seems to be account-specific since I'm not able to reproduce it but it's occurring for the QA tester.

[srikarparsi]

No update yet.

[JmillsExpensify]

Same as above.

[brunovjk]

I can no longer reproduce.

"I think this should have been fixed in https://github.com/Expensify/Web-Expensify/pull/41771"

[srikarparsi]

I'm not able to reproduce either. @izarutskaya is this reproducible for you still?

[srikarparsi]

Bump @izarutskaya

[srikarparsi]

Closing this out because I am not able to reproduce. But if anyone is, please reopen and I can look at the logs of the reproducible request.

[JmillsExpensify]

Closing this out per the comment above.