Web - Email - Notification email for new message overlaps user email with message

[lanitochka17]

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Version Number: 1.4.62-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4488527
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

Pre-requisite: user must be logged in

1. Go to a new chat with a user which email inbox you have access
2. Send a message (like "Hello") but do not read it as the receiver
3. On Web, go to the receiver email inbox and wait for the email notification for the new message to arrive
4. Open the email

Expected Result:

The conversation preview should be fully visible with no issues

Actual Result:

The email of the sender overlaps with the message

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[melvin-bot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@dylanexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[dylanexpensify]

Nice, will test Monday because I tried now but taking too long for email to come through!

[dylanexpensify]

Ok, testing!

[melvin-bot]

@dylanexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@dylanexpensify 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

[melvin-bot]

@dylanexpensify Now this issue is 8 days overdue. Are you sure this should be a Daily? Feel free to change it!

[dylanexpensify]

@lanitochka17 can I get a repro from you? I haven't been able to repro

[melvin-bot]

@dylanexpensify this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[dylanexpensify]

Could not repro, @lanitochka17 can you confirm?

[lanitochka17]

@dylanexpensify Issue is not reproducible