[$250][Reproduction Steps] Error message appears when clicking into the IOU thread of send money

[m-natarajan]

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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: Needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @davidcardoza
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1713482155608439

Deliverable

Provide reliable reproduction steps for the below. List steps and share a video, please use the standard template for submitting a proposal, thx.

Action Performed:

1. Send money > input amount > email > pay with Expensify
2. Tap into IOU thread
3. Click back in the browser
4. Tap into IOU thread again

Expected Result:

The thread should should show the IOU details

Actual Result:

Consistently errors out

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

2024-04-18_16-13-54.mp4

2024-04-18_16-09-18.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01b0a867893c0889f0
• Upwork Job ID: 1792321669592002560
• Last Price Increase: 2024-06-12

[melvin-bot]

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[saifelance]

@m-natarajan Please ensure to open console / network tab about to understand apis/app bugs....
I added screenshots

[saifelance]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

@MelvinBot Could you send me Slack/stackoverflow invite at : [email protected]

[melvin-bot]

@twisterdotcom Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@twisterdotcom Huh... This is 4 days overdue. Who can take care of this?

[twisterdotcom]

@saifelance - the StackOverflow is internal, it's just a process for Expensify employees to request retesting.

@m-natarajan is not reporting the bug, they merely triage bugs reported in Slack to filter out duplicates and format them nicely for my triage. I will test this tomorrow, with all of the console logging available.

[twisterdotcom]

Send money > input amount > email > pay with Expensify

Damn, I literally can't replicate this because I don't have a wallet or that option.

[twisterdotcom]

[twisterdotcom]

asking to swap with a US Citizen: https://expensify.slack.com/archives/C01SKUP7QR0/p1714050728173839

[mallenexpensify]

Unable to repro. @davidcardoza can you try again on staging.new.expensify.com? Send money is now. "Pay Someone" so I'm wondering if that might be playing a part.

2024-04-25_08-55-00.mp4

[melvin-bot]

@mallenexpensify Eep! 4 days overdue now. Issues have feelings too...

[mallenexpensify]

@davidcardoza , can you see if you can repro? Thx

[davidcardoza]

Yep, I can still reproduce it...

2024-05-02_19-06-01.mp4

[mallenexpensify]

@saifelance , please check CONTRIBUTING.md for details about how to join.

Going to throw retest on this to see if QA is able to reproduce. If not, I'll open it up next week to see if others can repro

[melvin-bot]

Upwork job price has been updated to $125

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[melvin-bot]

@akinwale, @mallenexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[mallenexpensify]

Still looking for reproducible steps

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@akinwale, @mallenexpensify Still overdue 6 days?! Let's take care of this!

[melvin-bot]

Upwork job price has been updated to $250

[mallenexpensify]

Bumped to weekly, increased price to $250 to see if we can get repro steps.

[mvtglobally]

Issue not reproducible during KI retests. (Third week)

[mallenexpensify]

@davidcardoza , the error appears once you click on the receipt graphic, right? I tried to repro with two different accounts and, when i click on the receipt image, nothing happens.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[mvtglobally]

Issue not reproducible during KI retests. (Fourth week)

[mallenexpensify]

Leaving this open and at $250 to document reproducible steps.

[davidcardoza]

I am getting an unexpected error now when I test on staging

2024-06-07_15-39-52.mp4

[mvtglobally]

Issue not reproducible during KI retests. (Fifth week)

[mallenexpensify]

@davidcardoza can you see if you can open your chat with [email protected]. If so,

1. Please send a screenshot of what you see
2. Can you try to send money once you have the chat open and see if it works?

I ran into a couple issues while trying to test, trying to suss out if my bugs are related to yours, or not.

[davidcardoza]

My chat with [email protected] doesn't load. I've tried refreshing several times.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[davidcardoza]

@mallenexpensify Anything else I can provide?

[mallenexpensify]

I tried with a new gmail address and didn't run into any issues. My hunch is this is because it's your expensify.com account (and/or an email you used for testing previously where something broke and now there are issues).

I think it's best to close this unless you can reproduce with a non-expensify.com email.

[davidcardoza]

Sounds good.