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[Awaiting checklist] [$125] [CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages #43782

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mountiny opened this issue Jun 14, 2024 · 45 comments
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AutoAssignerNewDotQuality Used to assign quality issues to engineers Bug Something is broken. Auto assigns a BugZero manager. External Added to denote the issue can be worked on by a contributor Weekly KSv2

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@mountiny
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mountiny commented Jun 14, 2024

Problem

In focus mode, only pinned chats, drafts, GBR, unread chats should be showing in LHN. There is now also a domain room chat that is not unread, has not new messages, no GBR or RBR in it. Here is the onyx data.
image

Why is it showing?

Solution

Investigate why the domain chat is showing in focus mode based on the report data above.

image

Issue OwnerCurrent Issue Owner: @
Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01c0a47577add24a8e
  • Upwork Job ID: 1801660890689304742
  • Last Price Increase: 2024-07-05
Issue OwnerCurrent Issue Owner: @twisterdotcom
@mountiny mountiny added External Added to denote the issue can be worked on by a contributor Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. AutoAssignerNewDotQuality Used to assign quality issues to engineers labels Jun 14, 2024
@mountiny mountiny self-assigned this Jun 14, 2024
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jun 14, 2024
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melvin-bot bot commented Jun 14, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @eVoloshchak (External)

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melvin-bot bot commented Jun 14, 2024

Current assignee @mountiny is eligible for the AutoAssignerNewDotQuality assigner, not assigning anyone new.

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melvin-bot bot commented Jun 14, 2024

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@mountiny mountiny added External Added to denote the issue can be worked on by a contributor and removed External Added to denote the issue can be worked on by a contributor labels Jun 14, 2024
@melvin-bot melvin-bot bot changed the title [CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages [$250] [CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages Jun 14, 2024
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melvin-bot bot commented Jun 14, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01c0a47577add24a8e

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melvin-bot bot commented Jun 14, 2024

Current assignee @eVoloshchak is eligible for the External assigner, not assigning anyone new.

@puneetlath
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puneetlath commented Jun 14, 2024

I also have this same domain room in my foucs mode LHN even though its not unread. Here's its onyx data

Onyx Object
{
    "reportID": "75380810",
    "reportName": "#expensify.com",
    "type": "chat",
    "chatType": "domainAll",
    "ownerAccountID": 767578,
    "managerID": 0,
    "policyID": "_FAKE_",
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@daledah
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daledah commented Jun 15, 2024

Proposal

Please re-state the problem that we are trying to solve in this issue.

[CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages

What is the root cause of that problem?

This early return is the problem https://github.com/Expensify/App/blob/main/src/libs/SidebarUtils.ts#L120-L122.

The condition is checking only participantAccountIDs.includes(CONST.ACCOUNT_ID.NOTIFICATIONS), it should've targeted only the system message (for Expensify account onboarding chat). But participantAccountIDs.includes(CONST.ACCOUNT_ID.NOTIFICATIONS) is targeting other chat types too. The Expensify domain chat room referenced in #43782 (comment) is one such chat. It also contains CONST.ACCOUNT_ID.NOTIFICATIONS as a participant, hence will early return true and included in the chat list regardless of focus mode.

What changes do you think we should make in order to solve the problem?

Limit the condition to only the system chat https://github.com/Expensify/App/blob/main/src/libs/SidebarUtils.ts#L120, afterwards it will still work well for the Expensify account onboarding chat and will not affect other chats like domain room.

if (currentUserAccountID && AccountUtils.isAccountIDOddNumber(currentUserAccountID) && participantAccountIDs.includes(CONST.ACCOUNT_ID.NOTIFICATIONS) && isSystemChat) {
    return true;
}

The only change was to add && isSystemChat

What alternative solutions did you explore? (Optional)

AbdulRehmanMehar added a commit to AbdulRehmanMehar/Expensify-App that referenced this issue Jun 17, 2024
…ing in focus mode in LHN despite not having any new messages
@AbdulRehmanMehar
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Proposal

Please re-state the problem that we are trying to solve in this issue.

[CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages

What is the root cause of that problem?

The early return condition in the code at SidebarUtils.ts#L120 doesn't check whether the focus mode is active or not and displays system chat regardless of the priority mode.

What changes do you think we should make in order to solve the problem?

We need to add a check for priority mode at SidebarUtils.ts#L121. It should display the report only if it's unread while the user is in focus mode.

What alternative solutions did you explore? (Optional)

N/A

@melvin-bot melvin-bot bot added the Overdue label Jun 17, 2024
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melvin-bot bot commented Jun 17, 2024

📣 @AbdulRehmanMehar! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

  1. Make sure you've read and understood the contributing guidelines.
  2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
  3. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
  4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
    Screen Shot 2022-11-16 at 4 42 54 PM
    Format:
Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

@AbdulRehmanMehar
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Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: https://www.upwork.com/freelancers/~010d76b8839f89f4a3

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melvin-bot bot commented Jun 17, 2024

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

@twisterdotcom
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@eVoloshchak how are these proposals?

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melvin-bot bot commented Jul 5, 2024

Upwork job price has been updated to $125

@twisterdotcom
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twisterdotcom commented Jul 5, 2024

Payment Summary:

@twisterdotcom twisterdotcom removed the Awaiting Payment Auto-added when associated PR is deployed to production label Jul 5, 2024
@twisterdotcom twisterdotcom changed the title [HOLD for payment 2024-07-02] [$125] [CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages [Awaiting checklist] [$125] [CRITICAL] [UX Reliability] Domain chat room is showing in focus mode in LHN despite not having any new messages Jul 5, 2024
@daledah
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daledah commented Jul 8, 2024

@twisterdotcom @mountiny I think I'm also due a partial compensation here because my proposal was used to fix the issue, and this issue was Help Wanted (actively seeking help) at the time I posted the proposal

@mountiny
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mountiny commented Jul 8, 2024

That is fair, the Help Wanted label was on the issue and similar solution was used so $50 to @daledah cc @twisterdotcom please

@daledah
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daledah commented Jul 8, 2024

@mountiny I think same as the reviewer ($125) should be more fair. I think it takes equal (or more) effort to come up with the original RCA and working solution than to review the PR with existing solution.

What do you think?

@mountiny
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mountiny commented Jul 8, 2024

@daledah Sorry, $50 is more in line with how we handle such partial rewards. I do not think its valid to issue to full reward of this issue given you did not have to create the PR and complete the checklist/ test and record on all platforms, which is the time consuming part. I hope that makes sense

@daledah
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daledah commented Jul 8, 2024

I do not think its valid to issue to full reward of this issue

@mountiny The issue was for $250, $125 is half the reward though.

Anyway I'd be happy with any final decision made here 👍

@mountiny
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mountiny commented Jul 8, 2024

Yeah, I'm sorry, but $50 was being issued elsewhere, even for $250. I'm also sorry that the help wanted label was added, and then it was handled by the original PR author. This risk always exists as the PR author is supposed to fix regressions.

Hopefully, you can land the full reward on some other task where we merge your PR 💪 thanks for contributing.

@muttmuure muttmuure moved this from CRITICAL to Done in [#whatsnext] #quality Jul 11, 2024
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melvin-bot bot commented Jul 12, 2024

@eVoloshchak @twisterdotcom @koko57 @mountiny this issue is now 4 weeks old, please consider:

  • Finding a contributor to fix the bug
  • Closing the issue if BZ has been unable to add the issue to a VIP or Wave project
  • If you have any questions, don't hesitate to start a discussion in #expensify-open-source

Thanks!

@eVoloshchak
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Regression Test Proposal

  1. Use an account that is a member of a domain chat room
  2. Make sure there are no unread messages in the domain chat room
  3. Enable Focus Mode
  4. Verify domain chat room is hidden from LHN

Do we agree 👍 or 👎

@melvin-bot melvin-bot bot added the Overdue label Jul 14, 2024
@eVoloshchak
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I think this would be $125 to @eVoloshchak for their review. That is because this regression stemmed from PR they reviewed, however, its something they could not really test for easily so I err to the side of partial payment

@mountiny, this regression stems from #41343, which I wasn't involved in

@twisterdotcom
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Okay, as that PR wasn't reviewed by @eVoloshchak, I think we can do another $125, right @mountiny?

@melvin-bot melvin-bot bot removed the Overdue label Jul 17, 2024
@mountiny
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@twisterdotcom @eVoloshchak sounds good, apologies for missing this!

@twisterdotcom
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Just a note then, I have updated the Payment Summary here for you to refer back to @eVoloshchak.

@daledah
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daledah commented Jul 22, 2024

Sorry @twisterdotcom I'm also due payment here (see this)

@mountiny
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Sorry for missing that

@mountiny mountiny reopened this Jul 22, 2024
@JmillsExpensify
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$250 approve for @eVoloshchak

@twisterdotcom
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twisterdotcom commented Jul 25, 2024

@daledah same as this issue: #44150 (comment). I need a valid upwork profile link for you to send a payment contract to please. Could you drop a link to your profile or DM ted on Slack with it please?

I updated the Payment Summary here in the meantime too.

@daledah

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@daledah
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daledah commented Jul 29, 2024

Could you drop a link to your profile

@twisterdotcom Sure, here it is https://www.upwork.com/freelancers/~0138d999529f34d33f. Please help send an offer to my profile there.

Thanks

@twisterdotcom
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Offer sent. Payment Summary updated with link.

@daledah
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daledah commented Jul 30, 2024

@twisterdotcom I accepted that offer, thanks for helping 🙏

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