[HOLD for payment 2024-08-01] [Free trial] [$250] Not able to get rid of Expensify Chat with a GBR in the LHN

[m-natarajan]

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Version Number: 9.0.1-12
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @iwiznia
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1719247632996389

Action Performed:

1. Open the app
2. Observe the [email protected] chat in the LHN with GBR
3. Click on it

Expected Result:

GBR should be able to be removed

Actual Result:

Unable to make that GBR chat to disappear

[email protected]:~$ getreport.sh 1539158347903228
Report 1539158347903228 is Open
State: 0: Open Status: 0: Open
Report:
created,submitted,approved,reportID,accountID,managerID,reportName,state,total,currency,status
"2024-04-26 18:11:24",,,1539158347903228,0,,"Chat Report",0,0,USD,0

Submitter:
accountID,email
0,fake

SharedReports:
accountID,reportID,permissions
11665625,1539158347903228,"read, write"
2536717,1539158347903228,read

ReportActions:
created,reportID,accountID,action,message,reportActionID
"2024-04-26 18:11:24.111",1539158347903228,0,CREATED,"{""creatorAccountID"":2536717,""lastModified"":""2024-04-26 18:11:24.111""}",3522208189545905848

ReportNVPs:
reportID,name,value
1539158347903228,chatType,system
1539158347903228,expensify_policyID,FAKE
1539158347903228,lastReadTime_11665625,"2024-04-26 18:11:24.111"
1539158347903228,lastReadTime_2536717,"2024-04-26 18:11:24.111"
1539158347903228,type,chat

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~013e454a42dddd3d2f
• Upwork Job ID: 1807772836439607453
• Last Price Increase: 2024-07-15

Issue Owner

Current Issue Owner: @alexpensify

[melvin-bot]

Triggered auto assignment to @alexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[alexpensify]

I followed up in the Slack convo to figure out if this should be internal or external.

[melvin-bot]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[alexpensify]

@OfstadC - The Slack 🧵 (HERE) concluded that there should be a live troubleshooting in Slack and then mark it as External. This morning, I had to deal with one of my managed customers, and that issue took my attention. I will be OOO until Monday, July 8, and I ran out of time to host the Slack troubleshooting. I'm reassigning the issue to avoid more delays. Thanks!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~013e454a42dddd3d2f

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @suneox (External)

[alexpensify]

@CortneyOfstad - I'm going fully OOO now and noticed that another team member was running into this issue. I've assigned external but need help to keep pushing for proposals. Thanks!

[OfstadC]

@alexpensify You tagged the wrong sister 😅 . I'm also largely OoO this week, but will hopefully be able to move this forward before i'm out

[OfstadC]

Looks like we are waiting on proposals here. I'm OoO starting tomorrow for a few days. I think this still needs a status from Wave Collect curator - so i'll bump in Slack 😃 .

@kadiealexander is buddying for me if anything increases in priority while i'm out - but i'll be popping in occasionally

[OfstadC]

https://expensify.slack.com/archives/C036QM0SLJK/p1719954648424619

[melvin-bot]

@alexpensify, @OfstadC, @suneox Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[suneox]

We’re still open to proposals. I’ve posted to Slack to get more eyes

[nyomanjyotisa]

Any detailed steps to reproduce this issue ? I cant reproduce it. Even I cant see the Expensify Chat on the LHN on the latest main

[chiragsalian]

I'll take over the issue since i investigated and know how to tackle it.

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[alexpensify]

The PR is moving along through the required process.

[melvin-bot]

Reviewing label has been removed, please complete the "BugZero Checklist".

[melvin-bot]

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.11-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

• New report param hasReceivedFreeTrialEndMessage check #45723

If no regressions arise, payment will be issued on 2024-08-01. 🎊

For reference, here are some details about the assignees on this issue:

• @suneox requires payment (Needs manual offer from BZ)

[melvin-bot]

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

• [@suneox] The PR that introduced the bug has been identified. Link to the PR:
• [@suneox] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
• [@suneox] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
• [@suneox] Determine if we should create a regression test for this bug.
• [@suneox] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
• [@alexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

[alexpensify]

@suneox - I sent an offer via Upwork. Please accept and I can continue the payment process tomorrow. Thanks!

https://www.upwork.com/jobs/~013e454a42dddd3d2f

[suneox]

@alexpensify I didn’t work on the PR and the reviewer’s checklist, so there’s no need to make a payment to me.

[melvin-bot]

Payment Summary

Upwork Job

• ROLE: @suneox paid $(AMOUNT) via Upwork (LINK)

BugZero Checklist (@alexpensify)

• I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
• I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1807772836439607453/hired)
• I have paid out the Upwork contracts or cancelled the ones that are incorrect
• I have verified the payment summary above is correct

[alexpensify]

@suneox - thank you for your response. I'm going to close now and there is no payment summary here.