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[HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account #44601

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m-natarajan opened this issue Jun 28, 2024 · 33 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor

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@m-natarajan
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m-natarajan commented Jun 28, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


issue was found when validating #42592
Version Number: 9.0.3-1
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Navigate to https://staging.new.expensify.com/
  2. Log in with a new expensifail account
  3. Click on FAB - New workspace

Expected Result:

The Profile page should be filled with content.

Actual Result:

Occasionally a newly created WS Profile page is empty until the browser is refreshed. Affects Gmail and applause.expensifail.com domains.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6527003_1719552668233.bandicam_2024-06-28_07-24-55-604.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~018334025bb716d28c
  • Upwork Job ID: 1807790300561756436
  • Last Price Increase: 2024-07-01
Issue OwnerCurrent Issue Owner: @
Issue OwnerCurrent Issue Owner: @
Issue OwnerCurrent Issue Owner: @puneetlath
@m-natarajan m-natarajan added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jun 28, 2024
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melvin-bot bot commented Jun 28, 2024

Triggered auto assignment to @Gonals (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jun 28, 2024

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@m-natarajan
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@puneetlath FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@m-natarajan
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We think that this bug might be related to #wave-collect - Release 1

@melvin-bot melvin-bot bot added the Overdue label Jul 1, 2024
@Gonals
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Gonals commented Jul 1, 2024

Are we sure this is not happening on Prod? It doesn't seem to be consistently reproducible on Staging, right?

@melvin-bot melvin-bot bot removed the Overdue label Jul 1, 2024
@Gonals Gonals added External Added to denote the issue can be worked on by a contributor and removed DeployBlockerCash This issue or pull request should block deployment DeployBlocker Indicates it should block deploying the API labels Jul 1, 2024
@melvin-bot melvin-bot bot changed the title Web : Profile section is empty when a workspace is created on the new account [$250] Web : Profile section is empty when a workspace is created on the new account Jul 1, 2024
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melvin-bot bot commented Jul 1, 2024

Job added to Upwork: https://www.upwork.com/jobs/~018334025bb716d28c

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 1, 2024
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melvin-bot bot commented Jul 1, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dukenv0307 (External)

@Gonals
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Gonals commented Jul 1, 2024

I saw the issue in prod (or a similar one, it eventually loads after a bit), so removing blocker

@Gonals Gonals added External Added to denote the issue can be worked on by a contributor and removed External Added to denote the issue can be worked on by a contributor labels Jul 1, 2024
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melvin-bot bot commented Jul 1, 2024

Current assignee @dukenv0307 is eligible for the External assigner, not assigning anyone new.

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 Weekly KSv2 labels Jul 5, 2024
@melvin-bot melvin-bot bot changed the title [$250] Web : Profile section is empty when a workspace is created on the new account [HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account Jul 10, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Jul 10, 2024
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melvin-bot bot commented Jul 10, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Jul 10, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.5-13 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-17. 🎊

For reference, here are some details about the assignees on this issue:

  • @dukenv0307 requires payment (Needs manual offer from BZ)

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melvin-bot bot commented Jul 10, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@dukenv0307] The PR that introduced the bug has been identified. Link to the PR:
  • [@dukenv0307] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@dukenv0307] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@dukenv0307] Determine if we should create a regression test for this bug.
  • [@dukenv0307] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@puneetlath] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Jul 15, 2024
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account [HOLD for payment 2024-07-22] [HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account Jul 15, 2024
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melvin-bot bot commented Jul 15, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.6-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-07-22. 🎊

For reference, here are some details about the assignees on this issue:

  • @dukenv0307 requires payment (Needs manual offer from BZ)

Copy link

melvin-bot bot commented Jul 15, 2024

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@dukenv0307] The PR that introduced the bug has been identified. Link to the PR:
  • [@dukenv0307] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@dukenv0307] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@dukenv0307] Determine if we should create a regression test for this bug.
  • [@dukenv0307] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@puneetlath] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Jul 16, 2024
@puneetlath
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Just to make sure I've got it right. @fedirjh was the C and @dukenv0307 was the C+. Is that right?

@puneetlath puneetlath changed the title [HOLD for payment 2024-07-22] [HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account [HOLD for payment 2024-07-17] [$250] Web : Profile section is empty when a workspace is created on the new account Jul 16, 2024
@dukenv0307
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@puneetlath I didn't review this issue. It was fixed somewhere

@fedirjh
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fedirjh commented Jul 17, 2024

Is that right?

It was me the C, and @hungvu193 was the C+ on the PR :

@puneetlath puneetlath assigned hungvu193 and fedirjh and unassigned dukenv0307 Jul 17, 2024
@melvin-bot melvin-bot bot removed the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 17, 2024
@puneetlath
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Ah ok I see @fedirjh. It looks like that PR addressed multiple issues. Which one should we handle payment in?

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melvin-bot bot commented Jul 17, 2024

Payment Summary

Upwork Job

BugZero Checklist (@puneetlath)

  • I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
  • I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1807790300561756436/hired)
  • I have paid out the Upwork contracts or cancelled the ones that are incorrect
  • I have verified the payment summary above is correct

@puneetlath
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Looks like @hungvu193 requested payment in the other issue, so I'm going to close this one. Let me know if I'm mistaken and I'll reopen.

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