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[HOLD for payment 2024-11-14] [$500] Android - Avatar - Profile avatar can be seen only if tap on blank screen #49553

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IuliiaHerets opened this issue Sep 20, 2024 · 71 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor

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@IuliiaHerets
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IuliiaHerets commented Sep 20, 2024

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Version Number: 9.0.39-0
Reproducible in staging?: Y
Reproducible in production?: Y
Issue reported by: Applause Internal Team

Action Performed:

  1. Go to any chat
  2. Tap on user's avatar> Open the Avatar
  3. Verify there is a blank screen and Avatar is not displayed
  4. Tap on black screen

Expected Result:

Profile avatar should be displayed when open it

Actual Result:

Profile avatar can be seen only if tap on blank screen
Same issue occurs when Take photo

Workaround:

Unknown

Platforms:

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6610027_1726846111222.Recording__4007.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021837227522028493087
  • Upwork Job ID: 1837227522028493087
  • Last Price Increase: 2024-10-29
  • Automatic offers:
    • dukenv0307 | Reviewer | 104697422
Issue OwnerCurrent Issue Owner: @s77rt
@IuliiaHerets IuliiaHerets added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Sep 20, 2024
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melvin-bot bot commented Sep 20, 2024

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@IuliiaHerets
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@puneetlath FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

@puneetlath puneetlath added the External Added to denote the issue can be worked on by a contributor label Sep 20, 2024
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melvin-bot bot commented Sep 20, 2024

Job added to Upwork: https://www.upwork.com/jobs/~021837227522028493087

@melvin-bot melvin-bot bot changed the title Android - Avatar - Profile avatar can be seen only if tap on blank screen [$250] Android - Avatar - Profile avatar can be seen only if tap on blank screen Sep 20, 2024
@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Sep 20, 2024
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melvin-bot bot commented Sep 20, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dukenv0307 (External)

@huult
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huult commented Sep 21, 2024

Edited by proposal-police: This proposal was edited at 2024-09-21 10:37:45 UTC.```

Proposal

Please re-state the problem that we are trying to solve in this issue.

Android - Avatar - Profile avatar can be seen only if tap on blank screen

What is the root cause of that problem?

The layout is not changing, so onLayout is not being called, which prevents updateCanvasSize from being triggered.

<View
style={[StyleSheet.absoluteFill, style]}
onLayout={updateCanvasSize}
>

So, the canvasSize will be undefined, and isCanvasLoading will be set to true.

const [canvasSize, setCanvasSize] = useState<CanvasSize>();
const isCanvasLoading = canvasSize === undefined;

isCanvasLoading is true, the image component will not render, resulting in a blank screen, and this issue occurs

{!isCanvasLoading && (

The reason onLayout is not being triggered is that shouldLoadAttachment is enabled after the parent component has rendered.

The reason onLayout is not being triggered is that the Send Button is rendered before the AttachmentView component. Its presence at the bottom might be affecting how the is rendered or when its onLayout event is triggered. Since React Native handles layouts asynchronously, the positioning of components in the view hierarchy can influence when their dimensions are calculated and when onLayout is fired.

What changes do you think we should make in order to solve the problem?

To solve this problem, we just need to render the Send Button at the same time as the AttachmentView. The code will change to something like this:

// .src/components/AttachmentModal.tsx#L580
- {!!onConfirm && !isConfirmButtonDisabled && (
+ {!!onConfirm && !isConfirmButtonDisabled && shouldLoadAttachment && (
                 <Button
                            ref={viewRef(submitRef)}
                            success
                            large
                            style={[styles.buttonConfirm, shouldUseNarrowLayout ? {} : styles.attachmentButtonBigScreen]}
                            textStyles={[styles.buttonConfirmText]}
                            text={translate('common.send')}
                            onPress={submitAndClose}
                            isDisabled={isConfirmButtonDisabled}
                            pressOnEnter
                        />
                    )}

Note

Note: As I tested, this issue only occurs on Android. We can either update it for Android only or for all platforms, and it will still work under this condition

What alternative solutions did you explore? (Optional)

Alternative Solutions 1

We should set shouldLoadAttachment to true when isModalOpen is set. This way, the AttachmentView will render with the modal, allowing the onLayout for the attachment view to be triggered.
We should set shouldLoadAttachment to true when isModalOpen is set. This way, the AttachmentView will render same time with Send Button

// .src/components/AttachmentModal.tsx#L368
} else if (fileObject.uri) {
                    const inputModalType = getModalType(fileObject.uri, fileObject);
+                    setShouldLoadAttachment(true);
                    setIsModalOpen(true);
                    setSourceState(fileObject.uri);
                    setFile(fileObject);
                    setModalType(inputModalType);
                }

Alternative Solutions 2

We should use a ref so that the measurement occurs after the component has mounted, something like this:

// .src/components/Lightbox/index.tsx#L167
+    const viewRef = useRef<View>(null);

// .src/components/Lightbox/index.tsx#L172
+    useEffect(() => {
+        const measureView = () => {
+            viewRef.current?.measure((_, __, width, height) => {
+                setCanvasSize({
+                    width: PixelRatio.roundToNearestPixel(width),
+                    height: PixelRatio.roundToNearestPixel(height),
+                });
+            });
+        };

+        measureView();
+    }, []);

// .src/components/Lightbox/index.tsx#L204
        <View
            style={[StyleSheet.absoluteFill, style]}
            onLayout={updateCanvasSize}
+            ref={viewRef}
        >
POC
Screen_Recording_20240921_173421_Camera.mp4

@struc
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struc commented Sep 21, 2024

Proposal

Please re-state the problem that we are trying to solve in this issue.

Avatar image does not show up or load.

What is the root cause of that problem?

On mobile, we use Lightbox to render the avatar image, however onLayout is never called because the view does not have a defined size yet.

Which also means the image view is never mounted and ImageView.onload is also never called.

<View
style={[StyleSheet.absoluteFill, style]}
onLayout={updateCanvasSize}
>

What changes do you think we should make in order to solve the problem?

Initialize canvasSize with any value (i.e 0x0) will force a layout and mount the image view and thus load the image.

so we replace

const [canvasSize, setCanvasSize] = useState<CanvasSize>();

with

const [canvasSize, setCanvasSize] = useState<CanvasSize>({width: 0, height: 0});

What alternative solutions did you explore? (Optional)

N/A

avatar.mp4

@dukenv0307
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dukenv0307 commented Sep 23, 2024

@huult @struc Thanks for your proposals. onLayout should be called on mount (works well in iOS). Can you dig deeper to find the RCA?

FYI, I just tested onLayout on snack.expo.dev, it worked well on Android

import React from 'react';
import {View, Text} from 'react-native';

const ViewBoxesWithColorAndText = () => {
  const [a,setA] = React.useState(0)

  return (
    <View>
      <Text>{a}</Text>
      <View
      onLayout={(e)=>{
        setA(111111)
      }}>
    </View>
    </View>
  );
};

export default ViewBoxesWithColorAndText;

@huult
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huult commented Sep 23, 2024

Updated Proposal

  • Add a new RCA.
  • Update the new solutions.
  • Adjust the alternative solution.

@dukenv0307
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The reason onLayout is not being triggered is that shouldLoadAttachment is enabled after the parent component has rendered.

@huult Can you elaborate that?

@huult
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huult commented Sep 24, 2024

Updated Proposal

  • Add a new main RCA.
  • Update the main solution.
  • Adjust the alternative solution.

Apologies, @dukenv0307 for the many changes in the proposal. Could you please review it again? I've updated the problem with more accuracy, and I appreciate your help. Thank you!

@dukenv0307
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@huult It doesn't really convince me, why does this happen on Android only?

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melvin-bot bot commented Sep 27, 2024

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@melvin-bot melvin-bot bot added the Overdue label Sep 27, 2024
@huult
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huult commented Sep 27, 2024

@dukenv0307 ,
I believe this issue is related to the rendering process in Android React Native. According to my RCA, the AttachmentView is rendered last, after all other components. I'm unsure why the onLayout is being prevented in AttachmentView.

With the solution I provided, rendering the Send Button at the same time as the AttachmentView seems reasonable and fixes the issue. I also tested it on the web and iOS, and it is still working well.

// .src/components/AttachmentModal.tsx#L580
- {!!onConfirm && !isConfirmButtonDisabled && (
+ {!!onConfirm && !isConfirmButtonDisabled && shouldLoadAttachment && (

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melvin-bot bot commented Sep 30, 2024

@puneetlath, @dukenv0307 Eep! 4 days overdue now. Issues have feelings too...

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melvin-bot bot commented Oct 2, 2024

@puneetlath, @dukenv0307 Still overdue 6 days?! Let's take care of this!

@dukenv0307
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I believe this issue is related to the rendering process in Android React Native

I tested this issue on React Native expo, I didn't face this issue. Can you dig deeper to find the exact RCA?

We also open to receive more proposals

@melvin-bot melvin-bot bot removed the Overdue label Oct 4, 2024
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melvin-bot bot commented Oct 4, 2024

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

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melvin-bot bot commented Oct 4, 2024

@puneetlath @dukenv0307 this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@puneetlath
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@huult are you still interested in trying to find a solution for this?

@melvin-bot melvin-bot bot added the Overdue label Oct 6, 2024
@huult
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huult commented Oct 7, 2024

@puneetlath , Currently, I have found a workaround solution to fix this issue by rendering the Send Button at the same time as the AttachmentView. However, I have not yet found the exact root cause of why this issue only occurs on Android.

With the change below, I tested it and it's working as expected.

// .src/components/AttachmentModal.tsx#L580
- {!!onConfirm && !isConfirmButtonDisabled && (
+ {!!onConfirm && !isConfirmButtonDisabled && shouldLoadAttachment && (

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melvin-bot bot commented Oct 30, 2024

Triggered auto assignment to @danieldoglas, see https://stackoverflow.com/c/expensify/questions/7972 for more details.

@dukenv0307
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@danieldoglas Can you check this issue? Thanks

@melvin-bot melvin-bot bot removed the Help Wanted Apply this label when an issue is open to proposals by contributors label Nov 1, 2024
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melvin-bot bot commented Nov 1, 2024

📣 @dukenv0307 🎉 An offer has been automatically sent to your Upwork account for the Reviewer role 🎉 Thanks for contributing to the Expensify app!

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@danieldoglas
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Assigned @s77rt !

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 Weekly KSv2 labels Nov 1, 2024
@melvin-bot melvin-bot bot changed the title [$500] Android - Avatar - Profile avatar can be seen only if tap on blank screen [HOLD for payment 2024-11-14] [$500] Android - Avatar - Profile avatar can be seen only if tap on blank screen Nov 7, 2024
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Nov 7, 2024
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melvin-bot bot commented Nov 7, 2024

Reviewing label has been removed, please complete the "BugZero Checklist".

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melvin-bot bot commented Nov 7, 2024

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.58-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2024-11-14. 🎊

For reference, here are some details about the assignees on this issue:

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melvin-bot bot commented Nov 7, 2024

@s77rt / @dukenv0307 @puneetlath The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

@s77rt
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s77rt commented Nov 7, 2024

BugZero Checklist:

  • [Contributor] Classify the bug:
Bug classification

Source of bug:

  • 1a. Result of the original design (eg. a case wasn't considered)
  • 1b. Mistake during implementation
  • 1c. Backend bug
  • 1z. Other: Upstream bug (react-native)

Where bug was reported:

  • 2a. Reported on production
  • 2b. Reported on staging (deploy blocker)
  • 2c. Reported on a PR
  • 2z. Other:

Who reported the bug:

  • 3a. Expensify user
  • 3b. Expensify employee
  • 3c. Contributor
  • 3d. QA
  • 3z. Other:
  • [Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.

    Link to comment: n/a (upstream bug)

  • [Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.

    Link to discussion: I don't think this would resurface since it's not from our side (we can't break the logic)

  • [Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again.

Regression Test Proposal Template
  • [BugZero Assignee] Create a GH issue for creating/updating the regression test once above steps have been agreed upon.

    Link to issue:

Regression Test Proposal

Precondition:

Test:

Do we agree 👍 or 👎

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Nov 14, 2024
@puneetlath
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Payment summary:

  • C - $500 - @dukenv0307 - to be paid via Upwork
  • C+ - $500 - @s77rt - to be paid via NewDot

@dukenv0307 can you please accept the Upwork offer and ping me here when you have?

@dukenv0307
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@puneetlath Accepted, thank you!

@melvin-bot melvin-bot bot added the Overdue label Nov 18, 2024
@JmillsExpensify
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$500 approved for @s77rt

@puneetlath
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All paid. Thanks y'all!

@melvin-bot melvin-bot bot removed the Overdue label Nov 18, 2024
@github-project-automation github-project-automation bot moved this from LOW to Done in [#whatsnext] #quality Nov 18, 2024
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