Going through the Employee sign up flow, got kicked out of the app

[m-natarajan]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @danielrvidal
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1729809830138599

Action Performed:

1. Signed up as a new user > Organize my own expenses
2. Selected the Get paid back flow
3. Input my name

Expected Result:

User able to continue the onboarding steps and continue using the app

Actual Result:

User kicked out and sign in screen displayed

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

ScreenRecording_10-24-2024.11-10-45_1.mov

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[melvin-bot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[johncschuster]

@danielrvidal, in the reproduction steps above, you say you clicked, "Organize my own expenses" during the onboarding, but when I check the video/walk through onboarding myself, I don't see that option. I see the following instead:

I can't tell which one you clicked from your video, can you clarify that?

When I tried to reproduce the behavior, I clicked "Get paid back by my employer", but that may not be the selection you made. I couldn't reproduce the behavior clicking the step I did, but maybe I clicked differently than you. Let me know!

[danielrvidal]

@johncschuster in the video you can see me signing up on www.expensify.com where you'll see the Organize my own expenses option. It's before the onboarding steps.

1. Open www.expensify.com
2. Click organize my own expenses
3. Input email
4. See the onboarding intent modal
5. Select Get paid back

[melvin-bot]

@johncschuster Whoops! This issue is 2 days overdue. Let's get this updated quick!

[johncschuster]

Got it. Thanks, Daniel! I'll try reproducing this behavior following those steps.

[melvin-bot]

@johncschuster this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[johncschuster]

I haven't been able to reproduce this behavior

[melvin-bot]

@johncschuster Whoops! This issue is 2 days overdue. Let's get this updated quick!

[johncschuster]

No update on this. I'll set aside some time tomorrow morning to try to reproduce this.

[johncschuster]

I couldn't action this today.

[johncschuster]

No update on this one.

[melvin-bot]

@johncschuster Whoops! This issue is 2 days overdue. Let's get this updated quick!

[johncschuster]

I'm working a shorter week this week and couldn't fit this in today

[melvin-bot]

@johncschuster Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[johncschuster]

I'm catching up from being OOO for the holiday last week. Will get this slotted in tomorrow.

[melvin-bot]

@johncschuster Whoops! This issue is 2 days overdue. Let's get this updated quick!

[johncschuster]

I couldn't action this today. I will check it out this weekend.

[johncschuster]

Slotted in for tomorrow morning

[melvin-bot]

@johncschuster Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[johncschuster]

Ok, I'm really going to sit down with this tomorrow morning