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CVP BUG: As a new user, getting a long loading after submitting the first receipt #53096

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m-natarajan opened this issue Nov 25, 2024 · 9 comments
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AutoAssignerNewDotQuality Used to assign quality issues to engineers Bug Something is broken. Auto assigns a BugZero manager. Needs Reproduction Reproducible steps needed Overdue Weekly KSv2

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@m-natarajan
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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @danielrvidal
Slack conversation (hyperlinked to channel name): ts_external_expensify_quality

Action Performed:

  1. Signup for a new account
  2. Submitted (scan) a receipt and sent it to another user
  3. Click continue

Expected Result:

The receipt displayed instantly

Actual Result:

Could see the receipt had already been scanned in the room preview in LHN
But when tried to go into the DM, it continued not to load.
This happened again when tried to go to the selfDM.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
ScreenRecording_11-22-2024.15-26-17_1.mov

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@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Nov 25, 2024
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melvin-bot bot commented Nov 25, 2024

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@m-natarajan m-natarajan added the AutoAssignerNewDotQuality Used to assign quality issues to engineers label Nov 25, 2024
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melvin-bot bot commented Nov 25, 2024

Triggered auto assignment to @chiragsalian (AutoAssignerNewDotQuality)

@melvin-bot melvin-bot bot added the Weekly KSv2 label Nov 25, 2024
@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

@melvin-bot melvin-bot bot added the Overdue label Nov 28, 2024
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melvin-bot bot commented Nov 29, 2024

@johncschuster, @chiragsalian Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

@johncschuster
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I will need to seek out someone that can repro this one

@melvin-bot melvin-bot bot removed the Overdue label Dec 2, 2024
@muttmuure muttmuure moved this to CRITICAL in [#whatsnext] #quality Dec 3, 2024
@muttmuure
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Asked for a profile trace for the issue so we can see what is failing to load

@melvin-bot melvin-bot bot added the Overdue label Dec 5, 2024
@chiragsalian chiragsalian removed the Daily KSv2 label Dec 5, 2024
@chiragsalian
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Not overdue, waiting for reproduction.

@melvin-bot melvin-bot bot removed the Overdue label Dec 5, 2024
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melvin-bot bot commented Dec 9, 2024

@johncschuster @chiragsalian this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@muttmuure
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[App] 2024-11-22T22:26:04.806Z - [info] [Onyx] Failed to save to storage. Error: DataCloneError: Failed to store record in an IDBObjectStore: BlobURLs are not yet supported.. onyxMethod: m ~~ parameters: '' userAgent: 'Mozilla/5.0 (iPhone; CPU iPhone OS 18_0_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.0.1 Mobile/15E148 Safari/604.1'

@melvin-bot melvin-bot bot added the Overdue label Dec 16, 2024
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Labels
AutoAssignerNewDotQuality Used to assign quality issues to engineers Bug Something is broken. Auto assigns a BugZero manager. Needs Reproduction Reproducible steps needed Overdue Weekly KSv2
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Status: CRITICAL
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