[$250] Web - Public Room - The conversation does not load in real-time

[lanitochka17]

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Version Number: 9.0.66-8
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5174789&group_by=cases:section_id&group_order=asc&group_id=229066
Email or phone of affected tester (no customers): [email protected], [email protected]
Issue reported by: Applause - Internal Team

Action Performed:

Setup - Secondary device

1. iPhone 12 iOS 18.1 - Login and navigate to this link https://staging.new.expensify.com/r/2091104345528462
   Steps:
2. Log out of New Expensify
3. Navigate to this link as anon user- https://staging.new.expensify.com/r/2091104345528462
4. Keep a view of the conversation in the main testing device
5. As the secondary user - Send some messages in the public room
6. Verify the messages are displayed in real-time as the anon user
7. As the secondary user - Send an attachment
8. Verify the attachment is displayed in real-time as the anon user
9. Click on the attachment as the anon user
10. Verify the anon user can view the attachment
11. As the secondary user - Delete a message
12. Verify the message is deleted in real-time for the anon user
13. As the secondary user - Edit a message
14. Verify the message is edited in real-time for the anon user
15. As the secondary user - React to a message
16. Verify the message displays the reaction in real-time for the anon user
17. Navigate to a thread
18. Verify the anon user can view the thread

Expected Result:

Anon users should be able to see real-time actions like, send, edit, react, and delete messages made in the public room.
Anon users should be able to view attachments and threads.

Actual Result:

The real-time conversation in the public room does not update immediately when a user sends a message, an attachment, deletes, or reacts to a message. The user must refresh the page to view the latest changes.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6654226_1730721726212.RealtimeiOS18.1.mp4

Bug6654226_1730721726235.RealtimePublic.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021864696834836429253
• Upwork Job ID: 1864696834836429253
• Last Price Increase: 2024-12-19

Issue Owner

Current Issue Owner: @fedirjh

[melvin-bot]

Triggered auto assignment to @puneetlath (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@puneetlath Huh... This is 4 days overdue. Who can take care of this?

[melvin-bot]

@puneetlath Still overdue 6 days?! Let's take care of this!

[puneetlath]

I was able to confirm the issue. Not sure if it's front-end or back-end. Going to start external and see where that gets us.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021864696834836429253

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @fedirjh (External)

[angemollou]

Hello @puneetlath @fedirjh,

Solution #1
Whenever another user is typing you can see "X is typing...".
I guess this is the same approach/mechanism which syncs messages too.
So, one can sync messages the same way "X is typing..." Effect Hook does.

Solution #2
What event is triggered when we switch room (inbox)? Triggering this event will display the buffered hidden messages.
That means we don't have to refresh the page to sync messages.
So messages are synced in background by hidden. Text/message component isn't appended to the DOM.
So this isn't a backend issue but a frontend one.

Btw, the issuse also concerned MacOS: Firefox.

[melvin-bot]

📣 @angemollou! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Make sure you've read and understood the contributing guidelines.
2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
3. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
   
   Format:

Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

[angemollou]

Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: https://www.upwork.com/freelancers/~0155562fb4d538d083

Hello @puneetlath @fedirjh,

Solution 1

Whenever another user is typing you can see "X is typing...".
I guess this is the same approach/mechanism which syncs messages too.
So, one can sync messages the same way "X is typing..." Effect Hook does.

Solution 2

What event is triggered when we switch room (inbox)? Triggering this event will display the buffered hidden messages.
That means we don't have to refresh the page to sync messages.
So messages are synced in background by hidden. Text/message component isn't appended to the DOM.
So this isn't a backend issue but a frontend one.

Btw, the issuse also concerned MacOS: Firefox.

[melvin-bot]

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

[melvin-bot]

@puneetlath, @fedirjh Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[fedirjh]

Awaiting on proposals

[melvin-bot]

@puneetlath @fedirjh this issue was created 2 weeks ago. Are we close to approving a proposal? If not, what's blocking us from getting this issue assigned? Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[melvin-bot]

@puneetlath, @fedirjh Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[fedirjh]

Awaiting on proposals

[melvin-bot]

@puneetlath, @fedirjh Whoops! This issue is 2 days overdue. Let's get this updated quick!

[fedirjh]

Same update.

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[puneetlath]

@fedirjh do you think this is a front-end or back-end issue?