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Unable to access Company Cards from Workspace Settings "Uh-Oh,Something went wrong!" page displayed #54141

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m-natarajan opened this issue Dec 13, 2024 · 2 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed

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@m-natarajan
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m-natarajan commented Dec 13, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 9.0.65-5
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @maddylewis
Slack conversation (hyperlinked to channel name): expense

Action Performed:

  1. Supportal into customer's NewDot account
  2. Head to Settings > Workspaces > Workspace Name
  3. Click Company Cards

Expected Result:

Clicking "Company Cards" should take you to the "Import company cards" screen.

Actual Result:

Clicking "Company Cards" results in app crash and "Uh-Oh,Something went wrong!" page displayed

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
2024-12-13_14-23-41.mp4

image (4)

Chat link - https://www.expensify.com/concierge/#/chat/20992254

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@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Dec 13, 2024
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melvin-bot bot commented Dec 13, 2024

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

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Labels
Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed
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