NewDot application on staging consistently shows the error message "Uh-oh, something went wrong!" whenever it refreshes, either automatically in the background or through a manual refresh.

[m-natarajan]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @davidcardoza
Slack conversation (hyperlinked to channel name): quality

Action Performed:

1. Open NewDot on the staging environment.
2. Navigate to any chat.
3. Allow the application to refresh automatically or perform a manual refresh.

Expected Result:

The application should load the content normally without errors after a refresh.

Actual Result:

The error message "Uh-oh, something went wrong!" is displayed regardless of the chat being viewed.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

4.New.Expensify.-.13.December.2024.mp4

onyx-state (3).txt

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @aldo-expensify (AutoAssignerNewDotQuality)

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[s77rt]

Not able to reproduce yet but this is very likely a regression from #53751

[s77rt]

Okay I'm able to reproduce.

Reproduction steps:

1. Onyx.merge('user', {isGuide: true});
2. Refresh

Screen.Recording.2024-12-14.at.1.09.59.AM.mov

[s77rt]

Since this is probably a regression and it's still within the regression period, the author should fix it. cc @jnowakow @allroundexperts @mountiny