diff --git a/src/pages/ConciergePage.js b/src/pages/ConciergePage.js
index e8509024b469..c2a0bfed9aee 100644
--- a/src/pages/ConciergePage.js
+++ b/src/pages/ConciergePage.js
@@ -30,13 +30,15 @@ const defaultProps = {
  */
 function ConciergePage(props) {
     useFocusEffect(() => {
-        if (_.has(props.session, 'authToken')) {
-            // Pop the concierge loading page before opening the concierge report.
-            Navigation.goBack(ROUTES.HOME);
-            Report.navigateToConciergeChat();
-        } else {
-            Navigation.navigate();
-        }
+        Navigation.isNavigationReady().then(() => {
+            if (_.has(props.session, 'authToken')) {
+                // Pop the concierge loading page before opening the concierge report.
+                Navigation.goBack(ROUTES.HOME);
+                Report.navigateToConciergeChat();
+            } else {
+                Navigation.navigate();
+            }
+        });
     });
 
     return <FullScreenLoadingIndicator />;