diff --git a/src/libs/ReportUtils.ts b/src/libs/ReportUtils.ts
index dc2ecd02813d..0d6a71e9f0b5 100644
--- a/src/libs/ReportUtils.ts
+++ b/src/libs/ReportUtils.ts
@@ -59,6 +59,7 @@ import * as SessionUtils from './actions/Session';
 import * as CurrencyUtils from './CurrencyUtils';
 import DateUtils from './DateUtils';
 import {hasValidDraftComment} from './DraftCommentUtils';
+import getIsSmallScreenWidth from './getIsSmallScreenWidth';
 import isReportMessageAttachment from './isReportMessageAttachment';
 import localeCompare from './LocaleCompare';
 import * as LocalePhoneNumber from './LocalePhoneNumber';
@@ -1223,6 +1224,12 @@ function findLastAccessedReport(ignoreDomainRooms: boolean, openOnAdminRoom = fa
         });
     }
 
+    // if the user hasn't completed the onboarding flow, whether the user should be in the concierge chat or system chat
+    // should be consistent with what chat the user will land after onboarding flow
+    if (!getIsSmallScreenWidth() && !Array.isArray(onboarding) && !onboarding?.hasCompletedGuidedSetupFlow) {
+        return reportsValues.find(isChatUsedForOnboarding);
+    }
+
     // eslint-disable-next-line @typescript-eslint/prefer-nullish-coalescing
     const shouldFilter = excludeReportID || ignoreDomainRooms;
     if (shouldFilter) {