Performance bugs are sophisticated and usually related to specific user profile state/software/hardware configuration. Frequently, issues are caused by drivers/ extensions/ third-party software. Therefore, we need more details to deal with it.
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Can you reproduce the bug in Google Chrome or Chromium? If yes, please submit the bug directly to Chromium: https://bugs.chromium.org/p/chromium/issues/entry
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Can you reproduce the problem in an incognito window / fresh profile / clean installation or on another device (if you have one)?
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Does any of the following actions help to fix the issue?
- disabling Shield;
- disabling all extensions (
brave://extensions
page); - disabling hardware acceleration (
Settings
→Additional settings
→System
→Use hardware acceleration when available
); - defaulting all experimental flags on
brave://flags
(if you modified them).
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Write down the exact steps that lead to the problem (what we should do to see the same problem). A screencast will also help.
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Save these pages (using
Ctrl + S
) and attach to the issue.
brave://version
;brave://histograms
;brave://system/
;brave://crashes
(could be crash dumps related to out-of memory);brave://gpu
in case of graphic artifacts, high cpu usage of GPU process, etc;brave://media-internals
in case of problems during video playback.
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Save a performance trace when the problem happens and attach it to the issue. https://www.chromium.org/developers/how-tos/submitting-a-performance-bug/
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A screenshot of browser built-in Task Manager (
Menu
→More tools
→Task manager
)