Production Release

Sprint 48 issues include: CML PDF convert to HTML - GSA SmartPay Travel Card/Account Troubleshooting Guide #774 CMLS number is 05-25-00159 #806 Add Asterisk to the 4-digit Prefixes where referenced throughout website and add additional content #792 Update Broken Links on Website #797 Audit of the DoD Government Travel Charge Card Program: The Visa IntelliLink Compliance Management System #798 BUG: Grammatical Error on the 4 digit Prefixes additional content #807 SmartPay 4 on Program Homepage #796
GSA · Feb 6, 2025 · ca861cd · ca861cd
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diff --git a/public/images/smartpay_4_feedback.svg b/public/images/smartpay_4_feedback.svg
diff --git a/src/assets/images/smartpay_4_feedback.svg b/src/assets/images/smartpay_4_feedback.svg
diff --git a/src/components/Callout.astro b/src/components/Callout.astro
@@ -2,7 +2,7 @@
 //This componet is for Home page call out section under hero section: Section 889 Search, State Tax Information, 25th anniversary celebration 
 import callout_889 from "@assets/images/callout_889.svg";
 import callout_map from "@assets/images/callout_map.svg";
-import red_card_with_background from "@assets/images/red_card_with_background.png";
+import smartpay_4_feedback from "@assets/images/smartpay_4_feedback.svg";
 
 const baseUrl = import.meta.env.BASE_URL;
 ---
@@ -58,25 +58,25 @@ const baseUrl = import.meta.env.BASE_URL;
     </div>
     <div class="grid-row grid-gap">
       <div class="tablet:grid-col-6 margin-top-1">
-        <a href="https://www.youtube.com/watch?v=tYNWRHNvCEs">
-          <img
+        <a href={`${baseUrl}about/master-contract/#provide-feedback-on-smartpay-4`}>
+          <img 
             width="464"
-            height="256"
-            src={red_card_with_background.src}
-            alt="Red GSA SmartPay charge card, with application form in the background."
+            height="255.8"
+            src={smartpay_4_feedback.src}
+            alt="Two speech bubbles with smily faces"
           />
         </a>
       </div>
       <div class="tablet:grid-col-6">
-        <h2 class="margin-top-0 margin-bottom-1">
-          Contract Payments to Vendors
+        <h2 class="margin-top-0 margin-bottom-1" >
+          Provide Feedback on SmartPay 4
         </h2>
         <p>
-          Learn about the advantages of using a GSA SmartPay Purchase card/account to make contract payments to vendors.
+          We'd love to hear your thoughts on the SmartPay 4 Master Contract.
         </p>
         <p>
-          <a class="usa-link--external" href="https://www.youtube.com/watch?v=tYNWRHNvCEs"
-            >Go to the Contract Payments video</a>
+          <a class="usa-link" href={`${baseUrl}about/master-contract/#provide-feedback-on-smartpay-4`}
+            >Go to Provide Feedback on SmartPay 4</a>
         </p>
       </div>
     </div>

diff --git a/src/config/redirects.js b/src/config/redirects.js
@@ -113,7 +113,7 @@ const redirects = {
   "/content/diem-rates": "/guidance-and-audits/guidance/",
   "/ndaa-section-889": "/guidance-and-audits/guidance/",
   "/content/public-law": "/guidance-and-audits/guidance/",
-  "/content/audit-repository": "/guidance-and-audits/guidance/",
+  "/content/audit-repository": "/guidance-and-audits/audits/",
   "/content/smart-bulletins": "/guidance-and-audits/smart-bulletins/",
   "/content/smart-bulletin-no-037": "/guidance-and-audits/smart-bulletins/",
   "/content/smart-bulletin-no-036": "/guidance-and-audits/smart-bulletins/",

diff --git a/src/content/about/master-contract.md b/src/content/about/master-contract.md
@@ -37,3 +37,9 @@ To obtain a copy of your agency/organization’s task order, please contact Citi
 - **Address:** 800 Nicollet Mall, Minneapolis, MN 55402
 
 To obtain a copy of your agency/organization’s task order, please contact U.S. Bank at 1-888-994-6722 (within the United States).
+
+## Provide Feedback on SmartPay 4
+
+The General Services Administration (GSA) SmartPay master contracts are flexible agreements that allow federal agencies to partner with commercial financial institutions for payment solutions—without any cost to the government! Under these contracts, agencies can request specific services through task orders, which cover both charge card services and cardless account services.
+
+We’d love to hear your thoughts on the SmartPay 4 Master Contract! If you have any suggestions, comments, or ideas, please get in touch with us at [[email protected]](mailto:[email protected]). Your feedback is important to us!
diff --git a/src/content/audits/2025-dod-travel.mdx b/src/content/audits/2025-dod-travel.mdx
@@ -0,0 +1,28 @@
+---
+title: "(U) Audit of the DoD Government Travel Charge Program: The Visa IntelliLink Compliance Management System"
+description: "Audit of the DoD Government Travel Charge Program: The Visa IntelliLink Compliance Management System."
+intro: "January 2025"
+category: policies and audits
+tags:
+  - policy
+  - audit
+  - regulation
+  - DOD
+---
+
+import LinkButton from '@components/LinkButton.astro';
+
+<LinkButton link="https://media.defense.gov/2025/Jan/23/2003631609/-1/-1/1/DODIG-2025-060_SECURE.PDF" text="View full audit" />
+
+## (U) Background
+
+(U) According to the General Services Administration SmartPay® statistics, during FY 2023, the DoD GTCC program spent $6.4 billion on 2.3 million open individually
+billed accounts and 9,416 open centrally billed accounts. The VICM system is a web-based tool which provides the DoD with automated compliance analysis,
+recordkeeping for GTCC transactions, and identification and tracking of potential misuse, abuse, and policy violations.
+
+## (U) Recommendations
+
+(U) We made 15 recommendations to the Director, Defense Support Services Center, requiring the DTMO to review, update, and create the VICM rules and settings to
+identify high-risk merchants and transactions and ensure that CPMs and APCs use the VICM system.
+
+**Note:** Please refer to the Recommendations Table for the latest status of the recommendations.
diff --git a/src/content/contact/customer-support.mdx b/src/content/contact/customer-support.mdx
@@ -35,119 +35,85 @@ For general GSA SmartPay questions, please email [email protected].
 
 **David J. Shea**  
 Program Director, CCCM  
-703-605-2867  
 [email protected]
 
-**Varuna Singh**  
-Resource Management Specialist  
-703-407-3536  
-[email protected]
-
 ### Data Management Division
 Handles data, reporting and the Certification & Accreditation (C&A) process.
 
 **Tri Thai**  
 Division Director, Data Management   
-202-769-9897  
 [email protected]  
 
 **Debra Smith**  
 Information System Security Officer  
-817-471-7559  
 [email protected]
 
-**Jaime Habersat**  
-Program Analyst  
-816-872-0172  
-[email protected]
-
 **John D. Arnette**  
 Program Analyst  
-816-823-3484  
 [email protected]
 
 **Michael Bertty**  
 Business Management Specialist  
-703-605-2178  
 [email protected]  
 
 **Milton Vazquez**  
 Business Management Specialist  
-703-605-9475  
 [email protected]
 
-**Shane Brosius**  
-Program Analyst  
-509-353-4661  
-[email protected]
-
 ### Service Delivery Division
-Oversees training, customer agency outreach, the annual forum, GSA SmartPay program and training websites, COR duties and guidance/legislation.
+Oversees training, customer agency outreach, the annual forum, GSA SmartPay program and training websites, COR duties, and guidance/legislation.
 
 **Erin VanDagna**  
 Division Director, Service Delivery  
-571-289-6711  
 [email protected]  
 
 **Andrew Lee**  
 Business Management Specialist  
-202-765-6772  
 [email protected]  
 
 **John Beall**  
 Business Management Specialist  
-404-791-1782  
 [email protected]
 
 **Joline McDonald**  
 Business Management Program Specialist  
-703-822-1304  
 [email protected]  
 
 **Lora Bradford**  
 Business Management Specialist  
-407-833-3107  
 [email protected]  
 
 **Pam Morgan**  
 Business Management Specialist  
-281-739-7992  
 [email protected]  
 
 **Rebekah Knouse Perillo**  
 Business Management Program Specialist  
-301-938-5257  
 [email protected]  
 
 **Sarah Smith**  
 Business Management Specialist  
-703-472-7418  
 [email protected]
 
 ### Charge Card Acquisition Support
 Handles GSA SmartPay contracting duties.
 
 **Nichole Ammon**  
-Supervisory Contracting Officer  
-470-449-0996  
+Supervisory Contracting Officer   
 [email protected]  
 
 **Brittney Pastore**  
 Contracting Specialist  
-813-564-6670  
 [email protected]
 
 **Chuck Eldridge**  
 Contracting Specialist  
-253-931-7366  
 [email protected]
 
 **Jennifer Richards**  
 Contracting Specialist  
-986-205-3233  
 [email protected]
 
 **Jessica Sprigg**  
 Contracting Specialist  
-804-971-1098  
 [email protected]
diff --git a/src/content/guidance-and-audits/audits.md b/src/content/guidance-and-audits/audits.md
@@ -10,6 +10,10 @@ tags:
   - regulation
 ---
 
+## 2025
+
+- January: [(U) Audit of the DoD Government Travel Charge Card Program: The Visa IntelliLink Compliance Management System](/guidance-and-audits/audits/2025-dod-travel/)
+
 ## 2024
 
 - January: [Audit of DoD Use of the Government Purchase Card in Response to the Coronavirus Disease–2019 Pandemic](/guidance-and-audits/audits/2024-dod-purchase/)

diff --git a/src/content/publications/travel.mdx b/src/content/publications/travel.mdx
@@ -17,8 +17,8 @@ export const components = {table: TableBorderless, th: TableHeaderBorderless, td
 
 | Title                            | Description       | Audience        | [CMLS](https://www.gsa.gov/about-us/organization/federal-acquisition-service/customer-and-stakeholder-engagement/customer-marketing-library-service-cmls) Publication Number|
 | ---------------------------------| ------------------| ----------------|  ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
-| [GSA FedRooms Card Sleeve [PDF, 2 pages]](/files/publications/publications-gsa-fedrooms-card-sleeve.pdf) | Sturdy protective sleeve designed to keep GSA SmartPay cards in good condition. |Card/account holders|05-19-00614|
+|[GSA FedRooms Card Sleeve [PDF, 2 pages]](/files/publications/publications-gsa-fedrooms-card-sleeve.pdf) | Sturdy protective sleeve designed to keep GSA SmartPay cards in good condition. |Card/account holders|05-19-00614|
 |[Helpful Hints for Travel Account Use [PDF, 14 pages]](/files/publications/publications-helpful-hints.pdf)|Card-sized brochure provides best practices for travel card/account holders.|Card/account holders|05-21-00959|
 |[Managing Your GSA SmartPay Travel Program [PDF, 28 pages]](/files/publications/publications-manage-your-smartpay-travel-program.pdf), <br /> [Online Flipbook](https://storage.googleapis.com/gsa-icpa-cmls/5-19-00260/html5forpc.html)|A government-wide guidebook for managers of the GSA SmartPay Travel program.|A/OPCs|05-20-01026|
 |[SmartTax Customer Guide [PDF, 2 pages]](/files/publications/publications-smarttax-customer-guide.pdf)|Provides the most up-to-date tax information and best practices for CBA and IBA accounts.|Card/account holders|05-19-00262|
-|[GSA SmartPay Travel Card/Account Troubleshooting Guide [PDF, 4 pages]](/files/publications/publications-travel-card-troubleshooting-guide.pdf)|Five ways for travel card/account holders to ensure that the bank receives their payments on time.|Card/account holders|05-25-0159|
+|[GSA SmartPay Travel Card/Account Troubleshooting Guide](/resources/publications/travel/travel-card-troubleshooting-guide/)|Five ways for travel card/account holders to ensure that the bank receives their payments on time.|Card/account holders|05-25-00159|
diff --git a/src/content/resources/events.md b/src/content/resources/events.md
@@ -23,7 +23,7 @@ The GSA SmartPay Training Forum is the premier training event for charge card pr
 This event is virtual only. There is no in-person portion of the event this year.
 
 ### Website(s)
-[GSA SmartPay Forum Website](https://gsasmartpayforum.org/)
+[GSA SmartPay Forum Website ](https://gsasmartpayforum.org/)
 
 ### Contact 
 For questions, reach out to the GSA SmartPay Program Support team at [[email protected]](mailto:[email protected]).
diff --git a/src/content/smart-bulletins/027.md b/src/content/smart-bulletins/027.md
@@ -15,6 +15,7 @@ UPDATE:
 | August 21, 2023 | Revised to update for administrative changes. |
 | March 22, 2024 | Revised for administrative updates |
 | January 23, 2025 | Revised for administrative changes |
+| February 7,2025 | Revised for administrative changes|
 
 ## Effective Date
 
@@ -48,7 +49,7 @@ Along with data analysis, the tools and resources below may help increase agency
 
 [Acquisition Gateway](https://acquisitiongateway.gov/)
 
-GSA.gov Home Page for [Federal Strategic Sourcing Initiative](http://www.gsa.gov/portal/content/112561) (FSSI) 
+GSA.gov Home Page for [Federal Strategic Sourcing Initiative]( https://www.gsa.gov/buy-through-us/purchasing-programs/federal-strategic-sourcing-initiative?_gl=1*1vyhspw*_ga*MTQ4NzU5NTgwNi4xNzM2MjE0OTg0*_ga_HBYXWFP794*MTczNzY2MDk2MS4yMS4xLjE3Mzc2NjEyODkuMC4wLjA.) (FSSI) 
 
 ## Action
 

diff --git a/src/content/smarttax/recognizing-your-account.mdx b/src/content/smarttax/recognizing-your-account.mdx
@@ -76,9 +76,10 @@ _Please note that card designs may vary._
 ### GSA SmartPay Purchase Card/Account Prefixes
 | Brand      | Card/Account Prefix      |
 | ---------- | ---------------- |
-| Visa       | 4614, 4715, 4716       |
+| Visa       | 4614, 4715*, 4716       |
 | Mastercard | 5565, 5568       |
 
+*This 4-digit prefix is only used by the United States Postal Service (USPS) Uniform Allowance Program (UAP) through the GSA SmartPay program.
 
 ### Purchase Card/Account Tax Exemption Status
 All GSA SmartPay Purchase cards/accounts are CBAs and should be exempt from state sales tax. 
@@ -98,11 +99,12 @@ _Please note that card designs may vary._
 ### GSA SmartPay Fleet Card/Account Prefixes
 | Brand      | Card/Account Prefix      |
 | ---------- | ---------------- |
-| Visa       | 4486, 4614       |
-| Mastercard | 5563, 5565, 5568 |
-| Wright Express® (WEX)        | 5565, 6900, 7071 |
-| Voyager®    | 7088             |
+| Visa       | 4486, 4614|
+| Mastercard | 5563**, 5565, 5568 |
+| Wright Express® (WEX)| 5565, 6900**, 7071** |
+| Voyager®    | 7088**|
 
+**GSA SmartPay cards/accounts use these 4-digit prefixes; however, please note that these 4-digit prefixes may not be reserved for GSA SmartPay business only. Other non-GSA SmartPay customers may have cards/accounts with these 4-digit prefixes as well. For additional information on GSA SmartPay prefixes, please contact us directly at [email protected].
 
 ### Fleet Card/Account Tax Exemption Status
 All GSA SmartPay Fleet cards/accounts are CBAs and should be exempt from state sales tax.

diff --git a/src/content/travel-publications/travel-card-troubleshooting-guide.mdx b/src/content/travel-publications/travel-card-troubleshooting-guide.mdx
@@ -0,0 +1,60 @@
+---
+title: GSA SmartPay® Travel Card/Account Troubleshooting Guide
+order: 1
+intro: ""
+description: The troubleshooting Guide for GSA SmartPay® Travel Card/Account
+---
+
+<a href="/files/publications/publications-travel-card-troubleshooting-guide.pdf" class="usa-button usa-button--outline">View PDF [4 pages] </a>
+
+## Help! I need to pay my travel card/account bill
+
+The GSA Center for Charge Card Management (CCCM) frequently receives questions from card/account holders about how to pay a travel card/account bill. Here 
+are five ways to make sure the bank receives your payments on time:
+
+
+1. **Use split disbursement (if available at your agency)**
+
+    Split disbursement is defined in the GSA SmartPay 3 Master Contract as the process of dividing a travel voucher reimbursement between the contractor (i.e. the bank) and the traveler. The balance designated to go to each is sent directly to the appropriate party. Don’t forget to double-check your card/account balance to ensure that split disbursement payments were properly paid.
+
+2. **Use the bank’s online account access.**
+
+    Payments can be made via the bank’s online bill payment system at any time – 24 hours a day, seven days a week – so you can pay the amount you owe on or before the due date directly from your own checking or savings account. Don’t forget that you still need to voucher through your agency/organization for official travel expenses incurred and receive reimbursement from your agency/organization. Note: Federal Travel Regulation (FTR) section 301-52.24 states that a card/account holder must remit payment to the bank on or before the statement due date, regardless of the status of the card/account holder’s voucher. Online Account Access Links:
+
+    Citibank® – CitiManager®
+    https://citimanager.com/login
+
+    U.S. Bank® – Access® Online
+    https://access.usbank.com
+
+3. **Use the bank’s mobile app.**
+
+    Payments can be made at any time via the bank’s mobile app. Download the bank’s mobile app to your device and pay through your checking or savings account on or before the statement due date. Note: You will still need to voucher through your agency/organization for official travel expenses incurred and receive reimbursement from your agency/organization to your savings or checking account. Below are the names of each bank's mobile app. They are compatible with both Apple® and Android™ devices.
+
+    Citibank® – CitiManager® Mobile
+
+    U.S. Bank – Access® Online Mobile
+
+4. **Pay via telephone.**
+
+    A telephone payment can be made at any time during the billing cycle. You do not need to wait to receive a statement from the bank in order to make a payment. Information for making telephone payments is provided below:
+
+    Citibank  
+    (800) 790-7206
+
+    U.S. Bank – TelePay  
+    (888) 994-6722
+
+5. **Pay via mail.**
+
+    Upon receipt of your card/account statement, or at any time prior to receipt of the card/account statement, you can mail your payment using the following addresses:
+
+    Citibank  
+    Citibank Government Card Services  
+    P.O. Box 78025  
+    Phoenix, AZ 85062-8025  
+
+    U.S. Bank  
+    Cardmember Service  
+    P.O. Box 790428  
+    St. Louis, MO 63179-0428  
diff --git a/src/pages/guidance-and-audits/[...slug].astro b/src/pages/guidance-and-audits/[...slug].astro
@@ -1,7 +1,7 @@
 ---
 /* 
 This page is to set up Policies & Audits parent level pages layout and routes except for smart bulletins. 
-It includes landing page (/guidance-and-audits/), Guidance page (/guidance-and-audits/guidance), Audit Reporistory page (/guidance-and-audits/audits)
+It includes landing page (/guidance-and-audits/), Guidance page (/guidance-and-audits/policies), Audit Repository page (/guidance-and-audits/audits)
 Page use side nav or use full size template based on frontmatter full_size_template value is provided or not. 
 */
 import PageLayout from '@layouts/PageLayout.astro';

diff --git a/src/pages/resources/publications/travel/[slug].astro b/src/pages/resources/publications/travel/[slug].astro
@@ -0,0 +1,26 @@
+---
+import { getCollection } from 'astro:content';
+import PageLayout from '@layouts/PageLayout.astro';
+import FullSizeTemplate from "../../../../components/FullSizeTemplate.astro";
+export async function getStaticPaths() {
+    const entries = await getCollection('travel-publications');
+    return entries.map(entry => {
+        return {
+            params: { slug: entry.slug},
+            props: { entry}
+        }
+    })
+}
+const { entry} = Astro.props;
+const { Content} = await entry.render();
+---
+<PageLayout title ={entry.data.title} description={entry.data.description}>
+    <FullSizeTemplate
+            title={entry.data.title}
+            parent_nav_path="resources/publications/"
+            parent_nav_text = "Return to the Publications and Videos"
+            intro ={entry.data.intro}
+    >
+        <Content />
+    </FullSizeTemplate>
+</PageLayout>
-Original file line number
+Diff line change
@@ Expand Up / @@ -10,6 +10,10 @@ tags: @@
       - regulation
     ---
+    ## 2025
+    - January: [(U) Audit of the DoD Government Travel Charge Card Program: The Visa IntelliLink Compliance Management System](/guidance-and-audits/audits/2025-dod-travel/)
     ## 2024
     - January: [Audit of DoD Use of the Government Purchase Card in Response to the Coronavirus Disease–2019 Pandemic](/guidance-and-audits/audits/2024-dod-purchase/)
@@ Expand Down @@