GrandOrgue crashes immediately after starting.

[Ignacy110]

Hello.
I have just installed a Creative Sound Blaster Audigy FX V2 sound card and I am trying to run Grand Orgue, but suddenly I have a problem that the program crashes immediately after starting.
I tried after reinstalling the program, after changing the program version, after changing the speaker connection to the previous integrated sound card, but it still does not work. Before installing the sound card, the program worked normally.
Is there a logfile somewhere to see at what stage the program is crashing?
Does anyone have an idea how to fix this?
My OS: Windows 10
Thank you.

[midimusic]

I once had a similar problem.

Sound Blaster cards are very old and nay not be compatible with modern computers. I have found that the built in HD audio which is in most computers works perfectly well with GO.

If you have set up GO to use the Creative card you will have to remove the card and any drivers it uses, Then uninstall and DELETE ALL TRACES of GO, You may have to look in AppData and delete files here as well. Then reinstall GO and set it up to use the built in audio.

csw900

[oleg68]

@Ignacy110 What version of grandorgue are you trying?

Is there a logfile somewhere to see at what stage the program is crashing?

Windows has a crash dumping facility. You should enable it and attach the crash dump here.

[Ignacy110]

I tried the latest version and some random older ones available on github (from the released ones), but none of them work, they all crash.
I deleted files in AppData, in Documents, in ProgramFiles, but it doesn't work. I guess I have to remove the sound card and try it then.

[Ignacy110]

I remembered that the sound card worked without a problem with the Linux system. As for the driver, I used the one that downloaded automatically. Maybe I should try it on Windows with the automatic driver, and not the one from the Creative application.

[oleg68]

@Ignacy110 Please do the following steps

1. Enable saving crash dumps in Windows https://learn.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps
2. Download the latest version of GrandOrgue https://github.com/GrandOrgue/grandorgue/releases/download/3.15.4-1/grandorgue-3.15.4-1.windows.x86_64.zip and unpack it to some directory
3. Run GrandOrgue.exe from this directory
4. When it crashes, post the crash dump file here