Unable to lock / unlock / start vehicle

[LiveForToday]

Please check Services, Known Bug / Issues and Troubleshooting over here first: https://github.com/fuatakgun/kia_uvo/blob/master/README.md
Region and Brand of car
USA Hyundai
Version of the integration
2.26.7

Describe the bug
I have been trying for a week to get my car to lock or unlock or start via HA. I can use the app, I can use the web. I can log out of the app and log back in just fine.

The app returns this when I try and do a lock / unlock from HA so the app is sending me the result.

"Remote Door Unlock unsuccessful. Please ensure your vehicle is in a good coverage area."

It is in a good area as the app and the website work just fine.

Thanks and great work on this. I love being able to have the integration in HA so much.

Debug logs if an error occurred

These appear to be the relevant logs...

2024-09-25 16:41:04.361 DEBUG (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Get Vehicle Location {'errorSubCode': 'HT_504', 'systemName': 'HATA', 'functionName': 'findMyCar', 'errorSubMessage': 'HATA findMyCar service failed while performing the operation FindMyCar', 'errorMessage': "We're sorry, but we could not complete your request. Please try again later.", 'errorCode': 504, 'serviceName': 'FindMyCar'}
2024-09-25 16:41:04.361 WARNING (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Unable to get vehicle location: {'errorSubCode': 'HT_504', 'systemName': 'HATA', 'functionName': 'findMyCar', 'errorSubMessage': 'HATA findMyCar service failed while performing the operation FindMyCar', 'errorMessage': "We're sorry, but we could not complete your request. Please try again later.", 'errorCode': 504, 'serviceName': 'FindMyCar'}
2024-09-25 16:41:04.361 DEBUG (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Get Vehicle Location result is None
2024-09-25 16:41:04.362 DEBUG (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - update_vehicle_with_cached_state Location fallback {'coord': {'alt': -112.214208, 'lon': -redacted, 'type': 0.0, 'lat': redacted}}
2024-09-25 16:41:04.363 DEBUG (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - SOC Levels couldn't be found. May not be an EV.
2024-09-25 16:41:04.364 DEBUG (SyncWorker_6) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] _update_vehicle_properties filled_trips: []
2024-09-25 16:41:04.365 DEBUG (MainThread) [custom_components.kia_uvo.coordinator] Finished fetching kia_uvo data in 121.766 seconds (success: True)
2024-09-25 16:41:04.411 ERROR (MainThread) [homeassistant.components.sensor] Error adding entity sensor.2024_santa_fe_hybrid_set_temperature for domain sensor with platform kia_uvo

-- I also see this in the log
ValueError: Sensor sensor.2024_santa_fe_hybrid_set_temperature has device class 'temperature', state class 'None' unit '°F' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'OFF' (<class 'str'>)

To Reproduce
Try to lock or unlock or climate start the vehicle

Expected behavior
lock / unlock / start vehicle

Screenshots
If applicable, add screenshots to help explain your problem.

Additional context
hybrid 2024 santa fe. I removed my old santa fe and recently purchased this new one.

[cdnninja]

None of those logs are related to service calls. Could you enable debug and try lock the car? Provide those logs.

[LiveForToday]

Hyundai_Integration_debug_Log.txt

This is the debug log when sending a lock request. Thanks.

Let me paste it here. I didn't think an attachment might not be trusted which makes sense.

2024-09-26 07:23:14.563 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/sensor/init.py", line 657, in state
numerical_value = int(value)
^^^^^^^^^^
ValueError: invalid literal for int() with base 10: 'OFF'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/sensor/init.py", line 660, in state
numerical_value = float(value)
^^^^^^^^^^^^
ValueError: could not convert string to float: 'OFF'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 258, in _handle_refresh_interval
await self._async_refresh(log_failures=True, scheduled=True)
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 453, in _async_refresh
self.async_update_listeners()
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 168, in async_update_listeners
update_callback()
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 533, in _handle_coordinator_update
self.async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1005, in async_write_ha_state
self._async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1130, in _async_write_ha_state
self.__async_calculate_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1067, in __async_calculate_state
state = self._stringify_state(available)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1011, in _stringify_state
if (state := self.state) is None:
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/sensor/init.py", line 664, in state
raise ValueError(
ValueError: Sensor sensor.2024_santa_fe_hybrid_set_temperature has device class 'temperature', state class 'None' unit '°F' and suggested precision 'None' thus indicating it has a numeric value; however, it has the non-numeric value: 'OFF' (<class 'str'>)
2024-09-26 07:28:24.654 ERROR (MainThread) [homeassistant.components.mqtt.number] Invalid value for number.tea_kettle_target_temperature: 356.0 (range 104.0 - 212.0)
2024-09-26 07:30:12.498 DEBUG (SyncWorker_55) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Action for lock is: VEHICLE_LOCK_ACTION.UNLOCK
2024-09-26 07:30:12.498 DEBUG (SyncWorker_55) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Calling unlock
2024-09-26 07:30:13.018 DEBUG (SyncWorker_55) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Received lock_action response status code: 200
2024-09-26 07:30:13.018 DEBUG (SyncWorker_55) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Received lock_action response:
2024-09-26 07:30:13.022 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.VehicleManager] hyundai_kia_connect_api - Time differential in seconds: 2910.022617
2024-09-26 07:30:13.303 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - Get Vehicles Response {"enrolledVehicleDetails":[{"packageDetails":[{"assetNumber":"A-S03096054","subscriptionType":"Trial","displayCategory":"Basic||YES","packageId":"redacted","term":"240","renewalDate":"redacted","packageType":"Basic","startDate":"redacted"},{"assetNumber":"A-S03096054","subscriptionType":"Trial","displayCategory":"Advanced||YES","packageId":"Redacted","term":"240","renewalDate":"20440913000000","packageType":"Advanced","startDate":"20240913000000"},{"assetNumber":"A-S03096055","subscriptionType":"Trial","displayCategory":"Map & Multimedia Over-the-Air Updates||NO","packageId":"Redacted","term":"36","renewalDate":"20270913000000","packageType":"Map & Multimedia Over-the-Air Updates","startDate":"20240913000000"}],"vehicleDetails":{"svrStatus":"NONE","fatcAvailable":"Y","color":"GRAY","remoteStartWakeupDays":"fourteen","enrollmentDate":"20240913","maintSyncCapable":"NO","brandIndicator":"H","deviceStatus":"ENROLLED","setOffPeak":"0","mapProvider":"HERE","interiorColor":"4NB","svdDay":"12","accessoryCode":"ccNC","trim":"CALLIGRAPHY HEV","modelCode":"SANTA FE HYBRID","nadid":"Redacted","ubiCapabilityInd":"N","mit":"7500","regid":"Redacted","vin":"Redacted","blueLink":"Y","waypointInd":"NO","billingInd":"MONTHLY","enrollmentId":"5645823","seatConfigurations":{"seatConfigs":[{"heatingCapable":"YES","ventCapable":"YES","supportedLevels":"2,6,7,8,3,4,5","seatLocationID":"1"},{"heatingCapable":"YES","ventCapable":"YES","supportedLevels":"2,6,7,8,3,4,5","seatLocationID":"2"},{"heatingCapable":"YES","ventCapable":"NO","supportedLevels":"2,6,7,8","seatLocationID":"3"},{"heatingCapable":"YES","ventCapable":"NO","supportedLevels":"2,6,7,8","seatLocationID":"4"}]},"sideMirrorHeatCapable":"YES","ownersuccession":"1","odometer":493,"imat":"7500","nickName":"2024 SANTA FE HYBRID","additionalVehicleDetails":{"temperatureRange":"false","tmuSleepMode":"No","enableHCAModule":"Y","icpParking":1,"remoteLockConsentForRemoteStart":"No","calendarVehicleSyncEnable":"No","windowSafetyOption2":"3","vehicleModemType":"4G (MX5.USA.ccNC.001.002.240718)","icpAACapable":"Y","productName":"Bluelink+","icpDriveThru":0,"dkType":"2.0-Premium","battDrainFunctOnOff":"N","enableRoadSideAssitanceAAAModule":"Y","idleSpeedinValetAlert":"N","evAlarmOptionInfo":"No","newActivationSupport":"N","mapOtaAccepted":"N","v2LRemainTimeOption":"N","dkCapable":"Y","combinedHeatSettingsEnable":"N","chargePortDoorOption":"N","icpChargingStation":0,"hyundaiHome":"N","wifiHotspotCapable":"Y","v2LOption":"N","dkEnrolled":"Y","icpAvntCapable":"Y","v2GOption":"N","icpFuelStation":1,"remoteLockConsentForRemoteStartCapable":"No","msContentProviders":"4","msCapableOption":"Y","icpCPCapable":"Y","enableValetActivate":"Y","frunkOption":"N","energyConsoleCapable":"No","cpoVehicle":"No"},"evStatus":"N","modelYear":"2024","transmissiontype":"AUTO","steeringWheelHeatCapable":"YES","bluelinkEnrolled":true,"setChargeSchedule":"0","vehicleGeneration":"3","rearWindowHeatCapable":"YES","preferredDealerCode":"Redacted","hmaModel":"MX5H","series":"SANTA FE HYBRID","enrollmentStatus":"ACTIVE","starttype":"BUTTON","userprofilestatus":"Y","sapColorCode":"PE2","bluelinkEnabled":true,"odometerUpdateDate":"20240926064143"},"roleDetails":[{"roleCode":"OWN","roleName":"OWNER"},{"roleCode":"SUB","roleName":"SUBSCRIBER"}],"responseHeaderMap":{}}],"addressDetails":[{"city":"Redacted","street":"Redacted ST","postalCode":"Redacted","type":"PRIMARY","region":"Redacted"}],"user":{"accountId":"Redacted","firstName":"Redacted","lastName":"Redacted","phonesOptIn":[{"number":"Redacted","primaryPhoneIndicator":"YES","fccOptIn":"","type":"MOBILE"}],"loginId":"Redacted@email","additionalUserDetails":{"userProfileUpdate":"N","timezoneOffset":-7,"billingAccountNumber":"Redacted","appRating":"N","geoLocationConsent":"Y","emailVerifyStatus":"Y","timezoneAbbr":"MST","otaAcceptance":"N","telematicsPhoneNumber":"Redacted"},"tncFlag":"N","phones":[{"number":"Redacted","type":"cell","order":1}],"idmId":"Redacted","userId":"Redacted@email","notificationEmail":"Redacted@email","email":"Redacted@email"}}
2024-09-26 07:30:13.303 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - using API headers: {'content-type': 'application/json;charset=UTF-8', 'accept': 'application/json, text/plain, /', 'accept-encoding': 'gzip, deflate, br', 'accept-language': 'en-US,en;q=0.9', 'user-agent': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36', 'host': 'api.telematics.hyundaiusa.com', 'origin': 'https://api.telematics.hyundaiusa.com', 'referer': 'https://api.telematics.hyundaiusa.com/login', 'from': 'SPA', 'to': 'ISS', 'language': '0', 'offset': '-7', 'sec-fetch-dest': 'empty', 'sec-fetch-mode': 'cors', 'sec-fetch-site': 'same-origin', 'refresh': 'false', 'encryptFlag': 'false', 'brandIndicator': 'H', 'gen': '2', 'client_id': 'Redacted', 'clientSecret': 'Redacted', 'username': 'Redacted', 'accessToken': 'Redacted'}
2024-09-26 07:30:13.518 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - get_vehicle_status response {'hataTID': '-Redacted', 'vehicleStatus': {'dateTime': '2024-09-26T13:41:43Z', 'acc': False, 'fuelLevel': 19, 'defrostStatus': 'false', 'transCond': True, 'doorLockStatus': 'true', 'doorOpen': {'frontRight': 0, 'frontLeft': 0, 'backLeft': 0, 'backRight': 0}, 'washerFluidStatus': False, 'battery': {'powerAutoCutMode': 2, 'batSignalReferenceValue': {'batWarning': 65}, 'batSoc': 76, 'batState': 0, 'sjbDeliveryMode': 2}, 'seatHeaterVentInfo': {'rlSeatHeatState': 2, 'drvSeatHeatState': 2, 'rrSeatHeatState': 2, 'astSeatHeatState': 2}, 'vehicleLocation': {'coord': {'alt': -redacted, 'lon': -redacted, 'type': 0.0, 'lat': redacted}}, 'ign3': False, 'ignitionStatus': 'false', 'lowFuelLight': False, 'sideBackWindowHeat': 0, 'dte': {'unit': 3, 'value': 123}, 'engine': False, 'hoodOpen': False, 'breakOilStatus': False, 'airConditionStatus': 'false', 'windowOpen': {'frontRight': 0, 'frOpenLevel': 0, 'flOpenLevel': 0, 'brOpenLevel': 0, 'blOpenLevel': 0, 'frontLeft': 0, 'backLeft': 0, 'backRight': 0}, 'smartKeyBatteryWarning': False, 'steerWheelHeat': 0, 'trunkOpen': False, 'doorLock': True, 'odometer': 493, 'airCtrlOn': False, 'airTemp': {'unit': 1, 'hvacTempType': 1, 'value': 'OFF'}, 'evStatus': {'valueDiff': 0, 'wirelessCharging': False, 'remainTime2': {'etc3': {'unit': 1, 'value': 0}, 'etc2': {'unit': 1, 'value': 0}, 'etc1': {'unit': 1, 'value': 0}}, 'batteryPlugin': 0, 'timeDiff': 0, 'batteryCharge': False, 'batteryStatus': 54, 'batteryDisChargePlugin': 0, 'batteryDisCharge': False, 'drvDistance': [{'rangeByFuel': {'totalAvailableRange': {'unit': 3, 'value': 123}, 'evModeRange': {'unit': 3, 'value': 123}}, 'type': 0}], 'reservChargeInfos': {'reservChargeInfo': {'dateTime': '2024/09/26T07:30:13Z', 'reservChargeInfoDetail': {}}, 'reserveChargeInfo2': {'reservChargeInfoDetail': {'reservFatcSet': {}, 'reservInfo': {'time': {}, 'day': [9]}}}}}, 'sunroofOpen': False, 'lampWireStatus': {'headLamp': {'rightBifuncLamp': False, 'headLampStatus': False, 'leftLowLamp': False, 'rightHighLamp': False, 'leftBifuncLamp': False, 'leftHighLamp': False, 'rightLowLamp': False}, 'stopLamp': {'rightLamp': False, 'stopLampStatus': False, 'leftLamp': False}, 'turnSignalLamp': {'rightRearLamp': False, 'turnSignalLampStatus': False, 'rightFrontLamp': False, 'leftRearLamp': False, 'leftFrontLamp': False}}, 'sleepModeCheck': False, 'defrost': False, 'tirePressureLamp': {'tirePressureWarningLampRearLeft': 0, 'tirePressureWarningLampFrontLeft': 0, 'tirePressureWarningLampFrontRight': 0, 'tirePressureWarningLampAll': 0, 'tirePressureWarningLampRearRight': 0}, 'trunkOpenStatus': 'false', 'engineOilStatus': False}}
2024-09-26 07:30:13.518 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - update_vehicle_with_cached_state keep Location fallback {'coord': {'alt': -redacted, 'lon': -redacted, 'type': 0.0, 'lat': redacted}}
2024-09-26 07:30:13.518 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - update_vehicle_with_cached_state Location fallback {'coord': {'alt': -redacted, 'lon': -redacted, 'type': 0.0, 'lat': redacted}}
2024-09-26 07:30:13.519 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] hyundai_kia_connect_api - SOC Levels couldn't be found. May not be an EV.
2024-09-26 07:30:13.519 DEBUG (SyncWorker_33) [hyundai_kia_connect_api.HyundaiBlueLinkAPIUSA] _update_vehicle_properties filled_trips: []
2024-09-26 07:30:13.521 DEBUG (MainThread) [custom_components.kia_uvo.coordinator] Finished fetching kia_uvo data in 0.500 seconds (success: True)
2024-09-26 07:30:13.524 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)

[LiveForToday]

Any update on this by chance? My Vehicle goes unavailable pretty much daily. I just had to reload the integration as it was 19 hours showing unavailable.

Thanks

[cdnninja]

When "off" would you prefer temp to show 0 or unavailable?

[LiveForToday]

When "off" would you prefer temp to show 0 or unavailable?

I do like to see off but it appears the API does not? I am fine with off but the message seems to indicate it is invalid so a 0 will work is we only have 0 or unavailable. Is this what is causing me all the trouble?

[cdnninja]

Right now home assistant is setup as a temp value. Which can only be a number. I can shift it to text but then users won't be able to select units.

So thinking changing the api response of off to a number.

[LiveForToday]

Right now home assistant is setup as a temp value. Which can only be a number. I can shift it to text but then users won't be able to select units.

So thinking changing the api response of off to a number.

I see. if that gets things working that would be great. I don't want to make it so users can't do something. I'm sure I do not understand this appropriately and you will know the best route to take. Thank you again for your work on this.