From df4587e712bb884bf82b8efe91e0af7ca0d24d2e Mon Sep 17 00:00:00 2001 From: neher-igel Date: Mon, 25 Nov 2024 08:07:48 -0700 Subject: [PATCH] webapp shadow refresh webapp shadow refresh --- docs/Docs/HOWTO-COSMOS.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/docs/Docs/HOWTO-COSMOS.md b/docs/Docs/HOWTO-COSMOS.md index a6c54e4a..bfacb37e 100644 --- a/docs/Docs/HOWTO-COSMOS.md +++ b/docs/Docs/HOWTO-COSMOS.md @@ -74,7 +74,7 @@ If the client's clock is off, then it will break either or both of these functio **Q:** What are the IGEL OS editions and feature packs? -**A:** [IGEL Web Site: IGEL OS Editions and Feature Packs](https://www.igel.com/licensing). Existing customers will be migrated to `Standard Edition`. +**A:** [IGEL Web Site: IGEL OS Editions and Feature Packs](https://www.igel.com/licensing). Existing customers will be migrated to `Standard Edition`. [IGEL KB: IGEL OS Editions](https://kb.igel.com/en/igel-subscription-and-more/current/igel-os-editions) **Q:** How to troubleshoot licensing problems? @@ -187,6 +187,8 @@ Simply deleting all your UD Pockets from UMS, and waiting until the next index ( **A:** Shadowing from UMS Web App triggers the UMS Server to initiate a VNC session for shadowing. The VNC session is routed through the UMS Server. [IGEL KB - UMS and Devices: Secure Shadowing](https://kb.igel.com/en/universal-management-suite/12.06.100/igel-ums-and-devices-secure-shadowing-communicatio) +- **NOTE:** If web app shadow in browser is lost / hung, then try refreshing the web page. + **Q:** How to fix Slow VNC shadowing with 4K screens? **A:** Enable `network.vncserver.snapfb` VNC option in registry.