[Bug]:

[ss18ping]

Describe the bug

Trezor popup closes automatically

Steps to reproduce

1. Use Trezor with Metamask

Error messages or log output

No response

Version

latest/any

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

Trezor

Additional context

I've been seeing this bug for years. The Trezor popup closes itself without any error messages, etc. I have to turn off the wallet, restart the browser and do it all over again. This is quite a frustrating thing. I contacted the Trezor team, but they say they can't do anything about it, because they released version 9 of the Trezor Connect a long time ago. And the version which Metamask still uses is deprecated and outdated. Could you please upgrade to Trezor Connect 9 as soon as possible, because the problem has existed for many years and has not been resolved.

[Phileicht]

Same Problem here when trying to sign anything on OpenSea. Pop up opens and closes immediately.
MM Version: 10.25.0
Browser: Chrome
Operating system: Win 10
Hardware wallet: Trezor

Any updates on when you plan to update the Trezor Connect Version?

[ss18ping]

Team, please check this: trezor/connect#784 (comment)
we need to upgrade Trezor Connect version into the main repository of the extension

[mattwinans]

MetaMask Team: Please Upgrade to Trezor Connect v9 Immediately!

When I attempt to swap in Pancake Swap via Metamask, the window that pops up to initiate my Trezor device and asks for my PIN (https://connect.trezor.io/8/popup.html#loading) never finishes loading and closes about 3 seconds in.

This is a gigantic issue for me because my entire life savings of crypto is stored on my Trezor in small DeFi tokens. Right now I cannot even access these funds with this issue. I cannot buy or sell and it is VERY concerning!

40 second demonstration of the issue:
https://youtu.be/hEPm8GNOaas

I contacted Trezor Support and they wrote:
"An old version 8 which they are using is deprecated. Let's hope MetaMask will switch to Trezor Connect v9 soon and those issues will be resolved."

[mattwinans]

Can I please suggest a more descriptive title for this Bug? "Trezor Connect v9 Update Required to Function"

[plasmacorral]

Updated to v9, please open a fresh issue with a title should you see this again.