Issue: The app no longer shows my exact location.

[robin-hutchinson]

Describe the issue

From user:

"If I try to pinpoint my location using the app, it only resolves to a six digit grid reference. In order to get an eight digit grid reference, I have to open another map app on the phone. I usually use the Ordnance Survey app for this, though the phone’s own map app works also. Once I have pinpointed my location on a map app like this, my location then shows as an eight digit grid reference on the iRecord Butterflies app. But I have to repeat this process every time I make a record (unless I am making more than one record in exactly the same spot, of course).

For the record, I tried deleting and re-downloading the app earlier in the year to see if this would fix it, and it did not. I have the Location Access setting for the app set to “Always” as recommended, and tried toggling this to “While Using the App” and back to see if that fixed it, but it did not. It seems to be an issue with how the app interacts with the phone’s location finding software."

Expected behaviour

When pinpointing location on the app, it should resolve to 8 digits

To Reproduce

No response

App Version

2.5.4

Device

iPhone 12 Pro (iOS version 17.6.1)

When did this happen

No response

Screenshots

No response

Additional context

No response

[kitenetter]

There were some additional comments about this issue at a BC meeting last night. The problem seems to be confined to iPhones, and seems to be an ongoing problem for iPhone users.

One participant suggested a possible cause: "Possibly because on iPhone the app does not directly access GPS, instead it accesses Apple's propriety location system which itself uses the GPS."