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save docx file takes too long #1729

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fzargarbashi opened this issue Nov 19, 2024 · 1 comment
Open
1 task done

save docx file takes too long #1729

fzargarbashi opened this issue Nov 19, 2024 · 1 comment
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waiting feedback Issues that we waiting to be answered from author of issue

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@fzargarbashi
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This issue is unique.

  • I have used the search tool and did not find an issue describing my bug.

Operating System

Linux (DEB package)

Version information

version 8.2.1.38 (snap)

Expected Behavior

After editing a small docx document (~600 kb) with track changes on and clicking on save. The 'saving' window appears and it saves the file in place within a few seconds.

Actual Behavior

The 'saving' window appears but it stucks there for more than 30 minutes. The app is not freezed as you can click the onlyoffice menu but the you can not navigate the saving document.

Reproduction Steps

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Additional information

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@TatianaKirillova
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Hello, @fzargarbashi ! I can't reproduce your problem yet. Please specify your OS and, if possible, attach the problematic file.

@Rita-Bubnova Rita-Bubnova added the waiting feedback Issues that we waiting to be answered from author of issue label Nov 22, 2024
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