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Hi
today 4 people had problems to create a new address in the checkout page
all reported as an error, an incorrect formatting problem in the text fields.
I checked and I think this is due to the pattern attribute present in the form-fields.tpl file of the form_field_item_other block
because one told me that the format was not recognized in the city field.
perhaps the type of pattern does not consider some particular cases
her city was made up of two words. After several attempts I saw that she had managed to create the address.
the same error was also reported on another site
to be safe I removed this type of attribute
the person was recording from a slightly dated Samsung tablet and was using Chrome
Here I show an example of an error to understand what it depended on https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_input_pattern
the biggest problem is that they didn't understand the nature of this error, I think it depends on the fact that the title attribute is missing, to indicate the conditions present in the pattern
bye
Node.js version
v18
php version
8.1
OS and it's version
linux
Browsers
Chrome
Required module/theme
theme
Reproduction steps
1. from my PC I don't know how to reproduce the error, but from the error text I understood that it is related to the pattern
Logs
No response
The text was updated successfully, but these errors were encountered:
unfortunately I need more information.
Exactly input value, chrome version for example. W/O this data I am not able to check if that is chrome bug for this particular version or something else 😕. I need to reproduce it to fix it 😞
Are you able to provide more information? Without them I can only close this issue.
Hi
unfortunately I have no way to ask these 4 customers for this technical information, I had the opportunity to talk for a few minutes and I was told that he used Chrome and a slightly dated tablet, but Chrome also updates on dated devices.
however since this problem appeared on two different sites, I prefer to remove this attribute, however this error notice needs a title to give information on what they are doing wrong in entering the text.
since it happens on the most important page of the site, the checkout page, I prefer to reduce any problems
Hi
yesterday I learned that on a third site a customer had also had the same error when creating an address. However, they are sites with many users, and this problem only occurs with some, so I think it's a compatibility issue
Description
Hi
today 4 people had problems to create a new address in the checkout page
all reported as an error, an incorrect formatting problem in the text fields.
I checked and I think this is due to the pattern attribute present in the form-fields.tpl file of the form_field_item_other block
because one told me that the format was not recognized in the city field.
perhaps the type of pattern does not consider some particular cases
her city was made up of two words. After several attempts I saw that she had managed to create the address.
the same error was also reported on another site
to be safe I removed this type of attribute
the person was recording from a slightly dated Samsung tablet and was using Chrome
Here I show an example of an error to understand what it depended on
https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_input_pattern
the biggest problem is that they didn't understand the nature of this error, I think it depends on the fact that the title attribute is missing, to indicate the conditions present in the pattern
bye
Node.js version
v18
php version
8.1
OS and it's version
linux
Browsers
Chrome
Required module/theme
theme
Reproduction steps
1. from my PC I don't know how to reproduce the error, but from the error text I understood that it is related to the pattern
Logs
No response
The text was updated successfully, but these errors were encountered: