diff --git a/Common/Server/Utils/Workspace/Slack/Actions/Auth.ts b/Common/Server/Utils/Workspace/Slack/Actions/Auth.ts
index ef3d819641..87512ba28a 100644
--- a/Common/Server/Utils/Workspace/Slack/Actions/Auth.ts
+++ b/Common/Server/Utils/Workspace/Slack/Actions/Auth.ts
@@ -30,6 +30,7 @@ export interface SlackRequest {
   slackUserId?: string | undefined;
   slackUsername?: string | undefined;
   actions?: SlackAction[] | undefined;
+  triggerId?: string | undefined;
 }
 
 export default class SlackAuthAction {
@@ -89,6 +90,9 @@ export default class SlackAuthAction {
       (payload as JSONObject)["user"] as JSONObject
     )["username"] as string;
 
+
+    const triggerId: string | undefined = payload["trigger_id"] as string;
+
     const projectAuth: WorkspaceProjectAuthToken | null =
       await WorkspaceProjectAuthTokenService.findOneBy({
         query: {
@@ -175,6 +179,7 @@ export default class SlackAuthAction {
       slackMessageId: slackMessageId,
       slackUserFullName: slackUserFullName,
       actions: actions,
+      triggerId: triggerId,
     };
   }
 }
diff --git a/Common/Server/Utils/Workspace/Slack/Actions/Incident.ts b/Common/Server/Utils/Workspace/Slack/Actions/Incident.ts
index bdd07506f8..5d6ea88ab9 100644
--- a/Common/Server/Utils/Workspace/Slack/Actions/Incident.ts
+++ b/Common/Server/Utils/Workspace/Slack/Actions/Incident.ts
@@ -8,10 +8,10 @@ import { SlackAction, SlackRequest } from "./Auth";
 import Response from "../../../Response";
 import {
   WorkspaceDropdownBlock,
+  WorkspaceModalBlock,
   WorkspacePayloadMarkdown,
   WorkspaceTextAreaBlock,
 } from "../../../../../Types/Workspace/WorkspaceMessagePayload";
-import { JSONObject } from "../../../../../Types/JSON";
 import WorkspaceNotificationRuleService from "../../../../Services/WorkspaceNotificationRuleService";
 import NotificationRuleEventType from "../../../../../Types/Workspace/NotificationRules/EventType";
 import WorkspaceType from "../../../../../Types/Workspace/WorkspaceType";
@@ -319,6 +319,11 @@ export default class SlackIncidentActions {
       );
     }
 
+    // We send this early let slack know we're ok. We'll do the rest in the background.
+    Response.sendJsonObjectResponse(req, res, {
+      response_action: "clear",
+    });
+
     const incidentId: ObjectID = new ObjectID(actionValue);
 
     // send a modal with a dropdown that says "Public Note" or "Private Note" and a text area to add the note.
@@ -347,19 +352,25 @@ export default class SlackIncidentActions {
       placeholder: "Note",
     };
 
-    const modal: JSONObject = SlackUtil.getModalBlock({
-      payloadModalBlock: {
-        _type: "WorkspaceModalBlock",
-        title: "Add Note",
-        submitButtonTitle: "Submit",
-        submitButtonActionId: SlackActionType.SubmitIncidentNote,
-        cancelButtonTitle: "Cancel",
-        submitButtonValue: incidentId.toString(),
-        blocks: [notePickerDropdown, noteTextArea],
-      },
-    });
+    const modalBlock: WorkspaceModalBlock = {
+      _type: "WorkspaceModalBlock",
+      title: "Add Note",
+      submitButtonTitle: "Submit",
+      submitButtonActionId: SlackActionType.SubmitIncidentNote,
+      cancelButtonTitle: "Cancel",
+      callbackId: "add_incident_note",
+      submitButtonValue: incidentId.toString(),
+      blocks: [notePickerDropdown, noteTextArea],
+    }; 
+
+
+    await SlackUtil.showModalToUser({
+      authToken: data.slackRequest.projectAuthToken!,
+      modalBlock: modalBlock,
+      triggerId: data.slackRequest.triggerId!,
+    })
+
 
-    return Response.sendJsonObjectResponse(req, res, modal);
   }
 
   public static async handleIncidentAction(data: {
diff --git a/Common/Server/Utils/Workspace/Slack/Slack.ts b/Common/Server/Utils/Workspace/Slack/Slack.ts
index e0da18f28e..9b0d75bb9a 100644
--- a/Common/Server/Utils/Workspace/Slack/Slack.ts
+++ b/Common/Server/Utils/Workspace/Slack/Slack.ts
@@ -28,6 +28,59 @@ import SlackifyMarkdown from "slackify-markdown";
 import { DropdownOption } from "../../../../UI/Components/Dropdown/Dropdown";
 
 export default class SlackUtil extends WorkspaceBase {
+
+  public static override async showModalToUser(data: {
+    authToken: string;
+    triggerId: string;
+    modalBlock: WorkspaceModalBlock;
+  }): Promise<void> {
+
+    logger.debug("Showing modal to user with data:");
+    logger.debug(data);
+
+    // Show modal to user
+    const blocks: Array<JSONObject> = this.getBlocksFromWorkspaceMessagePayload(
+      {
+        messageBlocks: [data.modalBlock],
+      },
+    );
+
+  // use view.open API to show modal
+    const result: HTTPErrorResponse | HTTPResponse<JSONObject> = await API.post(
+      URL.fromString("https://slack.com/api/views.open"),
+      {
+        trigger_id: data.triggerId,
+        view: {
+          type: "modal",
+          callback_id: data.modalBlock.callbackId,
+          title: {
+            type: "plain_text",
+            text: data.modalBlock.title,
+          },
+          blocks: blocks,
+        },
+      },
+      {
+        Authorization: `Bearer ${data.authToken}`,
+        ["Content-Type"]: "application/json",
+      },
+    );
+
+    if (result instanceof HTTPErrorResponse) {
+      logger.error("Error response from Slack API:");
+      logger.error(result);
+      throw result;
+    }
+
+    if ((result.jsonData as JSONObject)?.["ok"] !== true) {
+      logger.error("Invalid response from Slack API:");
+      logger.error(result.jsonData);
+      throw new BadRequestException("Invalid response");
+    }
+
+    logger.debug("Modal shown to user successfully.");
+  }
+
   public static override async sendDirectMessageToUser(data: {
     authToken: string;
     workspaceUserId: string;
diff --git a/Common/Server/Utils/Workspace/WorkspaceBase.ts b/Common/Server/Utils/Workspace/WorkspaceBase.ts
index b5605753b7..e0dcbcf43d 100644
--- a/Common/Server/Utils/Workspace/WorkspaceBase.ts
+++ b/Common/Server/Utils/Workspace/WorkspaceBase.ts
@@ -36,6 +36,16 @@ export interface WorkspaceChannel {
 }
 
 export default class WorkspaceBase {
+
+  public static async showModalToUser(_data: {
+    authToken: string;
+    triggerId: string;
+    modalBlock: WorkspaceModalBlock;
+  }): Promise<void> {
+
+    throw new NotImplementedException();
+  }
+
   public static sendDirectMessageToUser(_data: {
     authToken: string;
     workspaceUserId: string;
diff --git a/Common/Types/Workspace/WorkspaceMessagePayload.ts b/Common/Types/Workspace/WorkspaceMessagePayload.ts
index 9c4ea7ac57..b27085f8c5 100644
--- a/Common/Types/Workspace/WorkspaceMessagePayload.ts
+++ b/Common/Types/Workspace/WorkspaceMessagePayload.ts
@@ -53,6 +53,7 @@ export interface WorkspaceDropdownBlock extends WorkspaceMessageBlock {
 export interface WorkspaceModalBlock extends WorkspaceMessageBlock {
   _type: "WorkspaceModalBlock";
   title: string;
+  callbackId: string;
   submitButtonTitle: string;
   cancelButtonTitle: string;
   submitButtonActionId?: string | undefined;