From 6535744da55ee581dc40580b375a41305eb7baba Mon Sep 17 00:00:00 2001 From: Matthias Mohr Date: Fri, 24 Nov 2023 17:23:00 +0100 Subject: [PATCH] Update contact.md --- contact.md | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/contact.md b/contact.md index d8606f1bd..ea5d12978 100644 --- a/contact.md +++ b/contact.md @@ -11,4 +11,19 @@ Heisenbergstraße 2
48149 Münster
Germany
+::: note +The email address below is meant for general topics around the openEO project, openEO PSC, openEO API specification, or openEO process specification. +The email address below is **NOT** meant for technical support regarding specific service providers or client implementations. + +- If you need help with specific service providers (e.g. openEO Platform or CDSE), please use their support channels. + - [openEO Platform Support Forum](https://forums.openeo.cloud) + - [Copernicus Dataspace Ecosystem Support](https://helpcenter.dataspace.copernicus.eu/hc/en-gb/community/topics) +- If you need help with specific clients, please use the corresponding GitHub issue trackers: + - [Python client](https://github.com/Open-EO/openeo-python-client/issues) + - [R Client](https://github.com/Open-EO/openeo-r-client/issues) + - [Javascript Client](https://github.com/Open-EO/openeo-js-client/issues) + - [Web Editor](https://github.com/Open-EO/openeo-web-editor/issues) +- If you have general questions or want to get in touch with the community, we recommend to join the chat (see below) and/or [join the monthly community calls](news/2022-07-07-monthly-dev-calls.md). +::: +