Error with block_panopto\privacy\provider::delete_data_for_user

[melanietreitinger]

When block_panopto\privacy\provider::delete_data_for_user is called, the following error occurs:

"The current user does not have access to call this method."


#0 /var/www/html/blocks/panopto/lib/UserManagement/Get/UserManagementServiceGet.php(53): SoapClient->__call()
#1 /var/www/html/blocks/panopto/lib/panopto_user_soap_client.php(168): UserManagementServiceGet->GetUserByKey()
#2 /var/www/html/blocks/panopto/lib/panopto_data.php(1116): panopto_user_soap_client->get_user_by_key()
#3 /var/www/html/blocks/panopto/classes/privacy/provider.php(227): panopto_data->get_user_by_key()
#4 /var/www/html/lib/moodlelib.php(7817): block_panopto\privacy\provider::delete_data_for_user()
#5 /var/www/html/privacy/classes/manager.php(578): component_class_callback()
#6 /var/www/html/privacy/classes/manager.php(611): core_privacy\manager::component_class_callback()
#7 /var/www/html/privacy/classes/manager.php(415): core_privacy\manager->handled_component_class_callback()
#8 /var/www/html/admin/tool/dataprivacy/classes/task/process_data_request_task.php(151): core_privacy\manager->delete_data_for_user()
#9 /var/www/html/lib/classes/cron.php(519): tool_dataprivacy\task\process_data_request_task->execute()
#10 /var/www/html/lib/classes/cron.php(302): core\cron::run_inner_adhoc_task()
#11 /var/www/html/lib/classes/cron.php(128): core\cron::run_adhoc_tasks()
#12 /var/www/html/admin/cli/cron.php(186): core\cron::run_main_process()
#13 {main}

We use Moodle 4.4.5 and block_panopto version "2024120600".

Does anyone know something about this error?